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Body Language The Hidden Language

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Brad Nunnally
Brad Nunnally

The document discusses body language and its importance in communication. It notes that much of communication is nonverbal, with only 7% coming from words. It explores various body language signals from different parts of the body like hands, arms, and face that can indicate states like openness, confidence, anxiety and more. Cultural differences in signals are also addressed. The document encourages observing both oneself and others to get better at interpreting body language.

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Body Language The Hidden Language Brad Nunnally UX Solution Architect | Perļ¬cient XD @bnunnally IA Summit 2014 #IAS14
@bnunnally IA Summit 2014 #IAS14 Gone Hollywood
@bnunnally IA Summit 2014 #IAS14 Glimpse The Soul
@bnunnally IA Summit 2014 #IAS14 State of Mind
@bnunnally IA Summit 2014 #IAS14 Albert Mehrabian found that the ā€Ø total impact of a message is about ā€Ø 7 percent verbal (words only) and 38 percent vocalā€Ø (including tone, inļ¬‚ection, and other sounds) and ā€Ø 55 percent nonverbal.
@bnunnally IA Summit 2014 #IAS14 A Reļ¬‚ection of Self
@bnunnally IA Summit 2014 #IAS14 Express Feelings
@bnunnally IA Summit 2014 #IAS14 Decisions SCIENCE shows that a decision is made up to 7 seconds before the decision has been verbally communicated.
@bnunnally IA Summit 2014 #IAS14 Predictions
@bnunnally IA Summit 2014 #IAS14 Why Should Designers Care?
@bnunnally IA Summit 2014 #IAS14 Research Methods
@bnunnally IA Summit 2014 #IAS14 Observational Data
@bnunnally IA Summit 2014 #IAS14 Seeing Signals ā€£ Allows you to ask smarter questions ā€£ Aware of sensitive topics ā€£ Predicting when you might risk breaking trust
The Client Co-Workers Peers
@bnunnally IA Summit 2014 #IAS14 Collaboration
@bnunnally IA Summit 2014 #IAS14 Present Yourself
@bnunnally IA Summit 2014 #IAS14 Bad Newsā€¦
@bnunnally IA Summit 2014 #IAS14 Disagreementā€¦
@bnunnally IA Summit 2014 #IAS14 Agreement
@bnunnally IA Summit 2014 #IAS14 Voiceless Participants
@bnunnally IA Summit 2014 #IAS14 What are the signs?
@bnunnally IA Summit 2014 #IAS14 Hands
@bnunnally IA Summit 2014 #IAS14 Open ā€£ Acceptance of an idea or person ā€£ Signal of openness and trustworthiness ā€£ Coupled with touching ā€£ Fondness ā€£ Familiarity ā€£ Offering up something
@bnunnally IA Summit 2014 #IAS14 Closed ā€£ Agressive ā€£ Defensive ā€£ Seeking Dominance or Control ā€£ Seeking Resolution ā€£ Uncomfortable ā€£ Attempting to reassure oneself
@bnunnally IA Summit 2014 #IAS14 The Handshake ā€£ Attempt to dominate other person ā€£ Signal submission to other person ā€£ Determining social status or equality
@bnunnally IA Summit 2014 #IAS14 Arms
@bnunnally IA Summit 2014 #IAS14 Open ā€£ Showing trust ā€£ Presenting their ā€œcoreā€ ā€£ Feeling agreeable ā€£ Making presences feel known ā€£ Showing excitement
@bnunnally IA Summit 2014 #IAS14 Crossed ā€£ Protecting their ā€œcoreā€ ā€£ Feels threatened ā€£ Disagreeable ā€£ Tense and closed off ā€£ Feeling anxious or rejected
@bnunnally IA Summit 2014 #IAS14 Legs
@bnunnally IA Summit 2014 #IAS14 Crossed ā€£ Feeling closed off ā€£ Desires some privacy ā€£ Get distance from others ā€£ Showing a sense of insecurity ā€£ Close minded
@bnunnally IA Summit 2014 #IAS14 Spread Out ā€£ Conļ¬dence in oneself ā€£ Showing interest if directional ā€£ Desire to move if directional ā€£ Standing oneā€™s ground
@bnunnally IA Summit 2014 #IAS14 Face
@bnunnally IA Summit 2014 #IAS14 Eyes ā€£ Pupils signal honesty or deceit ā€£ Direction indicates if they are using memory or imagination ā€£ Corners show authenticity ā€£ Blinking shows level of comfort
@bnunnally IA Summit 2014 #IAS14 Nose ā€£ Flaring shows discomfort or displeasure ā€£ Coloring indicates emotional state ā€£ Pinching or rubbing are signs of doubt ā€£ Or needing to sneeze ā€£ Wrinkling conveys a sense of distaste
@bnunnally IA Summit 2014 #IAS14 Mouth ā€£ Pursed lips signal displeasure or frustration ā€£ Biting lips or cheeks is a sign of anxious feelings ā€£ Twitching indicates cynicism or disbelief ā€£ Smile, mixed bag of meanings ā€£ Full, Half, Smirk, etc
@bnunnally IA Summit 2014 #IAS14 The Body
@bnunnally IA Summit 2014 #IAS14 Cowboy ā€£ Sizing up another person ā€£ Generally an aggressive stance ā€£ Looking to establish their presence
@bnunnally IA Summit 2014 #IAS14 Hands & Head ā€£ Ready to ā€œtake the ļ¬‚oorā€ ā€£ Disengaged from current conversation ā€£ Broadcasting a sense of conļ¬dence
@bnunnally IA Summit 2014 #IAS14 Edge of Seat ā€£ Passionate or excited about whatā€™s going on ā€£ Ready to take action
@bnunnally IA Summit 2014 #IAS14 Cultural Differences
@bnunnally IA Summit 2014 #IAS14
@bnunnally IA Summit 2014 #IAS14 Universal Signs
@bnunnally IA Summit 2014 #IAS14 Different Meanings
@bnunnally IA Summit 2014 #IAS14 Physical Expressions
@bnunnally IA Summit 2014 #IAS14 Game Time!
@bnunnally IA Summit 2014 #IAS14 Charades!! ā€£ 1 Host ā€£ 4 ā€œGuestsā€ ā€£ Host needs to guess each Guests general demeanor ā€£ Guests can only communicate non-verbally
Happy Sad Giddy Tired
@bnunnally IA Summit 2014 #IAS14 Charades!! ā€£ 1 Host ā€£ 4 ā€œGuestsā€ ā€£ Host needs to guess each Guests general demeanor ā€£ Guests can only communicate non-verbally
@bnunnally IA Summit 2014 #IAS14 So What?
@bnunnally IA Summit 2014 #IAS14 Take Aways ā€£ Reading body language is a good soft skill for designers and researchers ā€£ Context MATTERS! Sometimes someone might just be a little cold ā€£ Donā€™t focus on a single signal, but focus on all of them
@bnunnally IA Summit 2014 #IAS14 How Do You Practice Reading?
@bnunnally IA Summit 2014 #IAS14 Watch Yourself
@bnunnally IA Summit 2014 #IAS14 Watch Others
@bnunnally IA Summit 2014 #IAS14 Askā€¦ If Appropriate
@bnunnally IA Summit 2014 #IAS14 Mimicking
@bnunnally IA Summit 2014 #IAS14 Read Up
@bnunnally IA Summit 2014 #IAS14 Start Acting
Thank You! Brad Nunnally UX Solution Architect Perļ¬cient XD Email - brad.nunnally@perļ¬cient.com Twitter - @bnunnally Site - www.onestraythought.com Designing The Conversation Techniques for Successful Facilitation ! Find it on Amazon

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