Users In The Mist - Stories from Field Studies

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Being given the opportunity to sit down at someone’s kitchen table, cubicle, or office is a special invitation that not many get the chance to experience. It’s an opportunity for you to collect unique personal stories, which provide you with deep insight into the problems people face and the context they have to work within. Users In The Mist is a collection of stories from past projects that expresses the lessons I’ve learned over the years conducting field studies and how those lessons helped me grow both professionally and personally. Attending this session will provide you with good rules of thumb that will help you with future field studies and prepare you for the types of situations you might find yourself in.

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Users In The Mist - Stories from Field Studies

  1. 1. UsersIn The Mist Brad Nunnally Lead User Experience Designer @bnunnally
  2. 2. Your Field Kit
  3. 3. Or....
  4. 4. Or....
  5. 5. Mental Model *From Mental Models by Indi Young (Rosenfeld Media)
  6. 6. Experience Map *Used with permission by Chris Risdon from Adaptive Path
  7. 7. Personas http://www.webcredible.co.uk/user-friendly-resources/web-usability/ personas.shtmlhttp://barnabasnagy.net/wp-content/uploads/UX-Template-Complex-Speech-Bubble-Persona-Template-for-Axure-840x888.png
  8. 8. Unique Experience
  9. 9. Not Always Normal
  10. 10. Gets A Bit Odd Illustration by Adam Connor - @adamconnor
  11. 11. Can Be Uncomfortable
  12. 12. Emotional
  13. 13. No, no! The adventures first,explanations take such adreadful time. - Lewis Carroll
  14. 14. What’s Lost Is Now Gone
  15. 15. Engage With Participant
  16. 16. Follow Their Story
  17. 17. Don’t Lose Focus
  18. 18. Saved By My Best Friend
  19. 19. Haunt You
  20. 20. Over Shadowing
  21. 21. Grip It & Rip It
  22. 22. Joker Of War
  23. 23. Not Too Friendly
  24. 24. Remain Professional
  25. 25. Help Ground You
  26. 26. Pistols And Porn
  27. 27. !Shocking
  28. 28. Don’t Poison Me Bro’
  29. 29. Be Non-Judgmental
  30. 30. Body Language
  31. 31. General Takeaways
  32. 32. Be “On-time”
  33. 33. The Buddy System
  34. 34. Humanize Yourself
  35. 35. Business Cards Project InfoPictures Contact Info
  36. 36. Take The Water
  37. 37. Just As Scared As You
  38. 38. Be 100% Honest !
  39. 39. In RecapNot your typical form of user research
  40. 40. In RecapNot your typical form of user researchYou become a collector of stories
  41. 41. In RecapNot your typical form of user researchYou become a collector of storiesDevelop relationships that impact you,personally and professionally
  42. 42. In RecapNot your typical form of user researchYou become a collector of storiesDevelop relationships that impact you,personally and professionallyForces you to confront misconceptions
  43. 43. In RecapNot your typical form of user researchYou become a collector of storiesDevelop relationships that impact you,personally and professionallyForces you to confront misconceptionsEvery study is a moving experience
  44. 44. Brad NunnallyUser Experience DesignerEmail - brad.nunnally@perficient.comTwitter - @bnunnallyBlog - http://www.onestraythought.com

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