A summary of my experience targeted to interim roles

1. Roy MarkRoy Mark (FCIPD)(FCIPD)
Human Resources Business PartnerHuman Resources Business Partner
Introduction
Upon creating his Interim HR Management company Roy Mark sought a name that he felt
described both the services provided by his new company and also his personal view,
developed over a period 20 years in the HR profession, of what HR currently needs to deliver to
its customers.
In recent years Roy has found that the immediate needs that his customers identify are often
only the tip of the iceberg and often fail to get to the route of the problem needing to be
addressed.
Human Resource Management consists of a wide range of people management dimensions and
it is rare that an organisation’s need only requires one dimension addressing in isolation – it
requires a Total HR Management perspective and solution !
Unfortunately organisation structures often result in a silo focused view. Roy's experience and
ability to look at organisations and issues with fresh eyes enables him to draw on his
experience of HR Management; board level strategic experience and his operational line-
management roles, to identify holistic, but pragmatic solutions to an organisations problems
and needs.
Both personally and through the teams he manages, Roy is committed to customer service and
delivery of ‘bottom line’ results, directly aligned with the vision and objectives of the
organisation.
Contact roymark2000@aol.com
Mobile 07736 631834

2. ‘‘Total’ Professional BreadthTotal’ Professional Breadth
•Organisational Design
•Role design
•Organisational design
•Design workshops
•Downsizing and redundancy
•Management de-layering
•Cultural and process re-alignment
•Process re-engineering
•Reward
•Incentive design and implementation
•Performance pay design and implementation
•Equal pay analysis
•Broadband grading
•Benefits implementation
•Retention planning
•Approval of annual and promotional changes
•Resourcing
•Working pattern design
•Recruitment needs-analysis and planning
•Single to multi-hundred recruitment campaigns
•Director to manual role campaign management
•UK recognised technical expert campaigns
•Campaign strategy and design
•Agency management and outsourcing
•Assessment centre design and implementation
•Change Management
•Outsourcing (entry and exits)
•Business mergers
•Cultural development and change
•Systems development and implementation
•Business process re-engineering
•Employee engagement survey improvement
•Cost reduction
•Development
•Needs analysis
•Training design
•Training delivery
•Strategic planning
•Succession planning
•Career path and Job Family design
•Leadership coaching
•Employee Relations
•Trade Union consultation
•Trade union negotiation
•Communications (tactical and strategic)
•TUPE Transfers
•Employment Tribunal preparation and evidence
•Disciplinary and Grievance investigation and chair
•Contractual changes
•Policy design

3. Sample ProjectsSample Projects
•Reward ; Equanet
•Design of Sales Incentive scheme to reduce costs but
increase sales and margin
•Designed to address other issues such as sales
culture, customer focus, competency framework,
PDR/1:1 alignment, broad band grades, etc
•Proposals accepted and implemented
•Organisational Design; Greater Manchester Police
•Project lead a review and analysis of the 6000 strong
staff organisation of GMP in terms of its job and
career structure efficiency
•An alternative model was designed and proposed to
key stakeholders in GMP.
•Proposals included an immediate saving of £10.3m
and a simplified organisational structure with reduced
management tiers
•Resourcing; CSC Computer Sciences Ltd
•To achieve the impending needs of Y2k the rapid
recruitment of over 200 IT specialist staff across the
UK was required
•An outsourced resourcing model was proposed,
developed and implemented successfully within
budget and timescales, ensuring service continuity
within budget
•Change Management; Various outsourcing & acquisitions
•Led people element of TUPE due diligence process
•Designed and delivered consultation process with
management, staff and TU representatives
•Designed and delivered transition plan
•Managed exit from 20 contracts within 6mths
•Led integration of the new businesses
•Management and harmonisation of multiple T&C’s
•Development; BAE Systems
•Designed and developed a senior level competency
framework and assessment process for succession
planning
•Designed assessment tool enabling effective,
competency evaluation of individuals and teams.
•Tool provides auto-generated development plan for
individuals and collective team data to aid analysis,
risk assessment and planning
•Employee Relations; DSGi Business ; Serco
•Developed cost reduction plans through site
closures, de-layering and organisational change
•Led 1000 size redundancy programme across
multiple sites and involving national officer TU
consultation
•A 50% reduction in management costs were
achieved and a phased headcount reduction of 30%

4. What others sayWhat others say
“He shaped the work and delivered a compelling case for change. His
insights and approach brought the work to life and increased its
organisational context and position as a consequence.”
Peter Carroll, Business Change, Greater Manchester Police
“an incisive and highly creative thinker in the area of organisational change, and
during the consultation and design exercise we undertook together, he
successfully challenged client assumptions and developed effective solutions.
Roy's professional competence and experience then ensured that the project
deliverables could be flexibly phased to meet organisational requirements. “
Alison Griffiths, Director, Day One Projects Limited
“Having worked with Roy at DSGi and now seen him move seamlessly into
the interim arena I have no hesitation in recommending Roy. Roy is a highly
professional, accomplished and innovative director. He is both tactical and
strategic and adds value to any organisation he works with. I highly
recommend Roy to any organisation that is fortunate enough to employ and
utilise his skills.”
Martin Dorchester, Managing Director, DSGi Business
“Roy offers a combination of attributes to business - from
deep functional HR knowledge through to project
management and creative thinking. Roy has an ability to
take complex legislation and explain it in layman`s terms
with common sense always as a key driver. He also offers
a stream of creative commercial ideas which ensures the
business keeps a fresh perspective on innovation.”
John Stevens, Group Managing Director, 2ergo plc
“I have worked with Roy for 3 years and he has a keen eye
for detail and a pragmatic approach to HR issues. He brings
a refreshingly common-sense perspective to the initiatives
and solutions that he works on and he is able to relate to
people at all levels in the Company.”
Robin Cooper , Head of Employee Relations, Easyjet.com
“I have been associated with Roy for about 7 years and have
always found him to be extremely professional, supremely
thorough and into the detail, I would call him a talented HR
engineer such is his technical competence. He was supportive and
responsive to the business requirement, always a very safe pair of
hands, and I mean that in a very positive and valuable way, when
Roy said he would do something, it always unfailingly got done,
and to a high quality standard. A very credible HR leader, I would
always welcome Roy on my team or as a colleague, and would
highly recommend him.”
Ben Bengougam, Vice President Human Resources Europe, Hilton
Worldwide
“Roy is a highly knowledgeable HR professional and a senior
manager who would compliment any management team. He
challenges the status quo and strives for improvement in all
situations. I would be delighted to work with Roy again and also
wouldn't hesitate in recommending him to others.”
David Gould, Managing Director, Insight
“I worked with Roy both at CSC and BAe Systems. He is a total professional
and demonstrated commitment in all roles and projects undertaken. He
strived to excel in client satisfaction and developed a relationship as a
'trusted adviser' within the business.
Rita Smith, Learning Architect, CSC Computer Sciences Ltd

5. Business ExperienceBusiness Experience
•IT Service
•IT Datacentres
•IT Outsourcing and Systems
Integration
•Project Management
•Legal
•Finance
•3rd Party Sourcing and
Management
•Call Centres
•HR
•Customer Services
•Credit Control
•Sales
•IT Services
•Public Sector
•Retail
•Consultancy
•Engineering
•Services
•Logistics and Warehousing
•Product Support
•eCommerce/Web Sales
•IT Sales
•Telesales
•Regional Sales
•Account Management
•Corporate Sales
•Software/Hardware
Sales
•International Projects

6. Sample Project DesignSample Project Design

7. Sample Project DesignSample Project Design