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Frank Bentley Principal Staff Research Scientist Motorola Labs the design of mobile social applications:  a case study from motorola
designing for mobility… http://www.flickr.com/photos/artamnesia/135744020/
design problem How to use context to aid mobile  communication and enhance existing  social communities
user-centered processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
study 1: context sharing in phone calls ,[object Object],[object Object],[object Object],[object Object],[object Object]
study 1: context sharing in phone calls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 1: context sharing in phone calls ,[object Object],[object Object],[object Object],[object Object]
study 1: context sharing in phone calls Social Awareness: Informing others of your current surroundings “ We’re just getting ready to go to Meijer’s and then pick [our daughter] up and then go get a Christmas tree.” (LA7)  “ Now I’m on the train, I wasn’t before” (LA5)  “ I’m in the cab right now” (LA7)
study 1: context sharing in phone calls Availability: Deciding if someone is available for communication “ Do you have a couple of minutes right now?” (LA4)  “ Are you on the road or still in the office?” (LA1)  “ Did [your sister] get up?” (LA2)
study 1: context sharing in phone calls Take aways: People share a LOT of context with each other Opportunities for availability awareness and for helping others Environmental cues create social presence
study 2: motion presence How to help with social awareness and availability? (top two uses) Inspired by large amount of context sharing Problems of absolute location (technical and user) First a little bit on mobile location…
mobile location ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
cell id ,[object Object],[object Object],[object Object]
cell density ,[object Object],http://www.intel-research.net/Publications/Seattle/100920061625_366.pdf
gps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object]
study 2: motion presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 3: music presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
study 3: music presence ,[object Object],[object Object],[object Object],[object Object]
study 3: music presence ,[object Object],[object Object],[object Object]
study 3: music presence ,[object Object],[object Object],[object Object],[object Object]
study 4: photo presence ,[object Object],[object Object],[object Object],[object Object],[object Object]
study 4: photo presence ,[object Object],[object Object],[object Object],[object Object],[object Object]
study 4: photo presence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
common findings ,[object Object],[object Object],[object Object],[object Object]
common findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
common findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
implications for design ,[object Object],[object Object],[object Object],[object Object]
principles for mobile testing… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
questions…
References… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The Design of Mobile Social Applications

  • 1. Frank Bentley Principal Staff Research Scientist Motorola Labs the design of mobile social applications: a case study from motorola
  • 2. designing for mobility… http://www.flickr.com/photos/artamnesia/135744020/
  • 3. design problem How to use context to aid mobile communication and enhance existing social communities
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. study 1: context sharing in phone calls Social Awareness: Informing others of your current surroundings “ We’re just getting ready to go to Meijer’s and then pick [our daughter] up and then go get a Christmas tree.” (LA7) “ Now I’m on the train, I wasn’t before” (LA5) “ I’m in the cab right now” (LA7)
  • 10. study 1: context sharing in phone calls Availability: Deciding if someone is available for communication “ Do you have a couple of minutes right now?” (LA4) “ Are you on the road or still in the office?” (LA1) “ Did [your sister] get up?” (LA2)
  • 11. study 1: context sharing in phone calls Take aways: People share a LOT of context with each other Opportunities for availability awareness and for helping others Environmental cues create social presence
  • 12. study 2: motion presence How to help with social awareness and availability? (top two uses) Inspired by large amount of context sharing Problems of absolute location (technical and user) First a little bit on mobile location…
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