Towards a two-way participatory process António Silva, Jorge Rocha - University of Minho

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Towards a two-way participatory process António Silva, Jorge Rocha - University of Minho

  1. 1. Towards a two-way participatory process António José Silva Jorge Gustavo Rocha ISEGI Departamento de InformáticaUniversidade Nova de Lisboa Universidade do Minho Portugal Portugal
  2. 2. PhD research question– How social networks and geospatial crowdsourcing contribute and influence the design of a two-way PPGIS platform? ICCSA 2012, Salvador da Bahia
  3. 3. How to design a two-way PPGIS?● Instead of a pure theoretical study, we were challenged by the National Administrative Agency (AMA) to design and create a completely new platform● Benefits for the public administration – Government can use it to extend its own platforms – Promote and improve the public participation process, either in number or in quality, thus contributing to better decision-making process, with clear benefits for all – Promote the use of crowdsourcing geospatial data in government● Great opportunity for our research – Also interesting for other researchers, to extend our investigation to other research fields ICCSA 2012, Salvador da Bahia
  4. 4. Design principles● Diminishing the hierarchy and improving relations● Bidirectionally● Greater return for participation● More emphasis on the geographic component● Enable and increase participation through all available channels ICCSA 2012, Salvador da Bahia
  5. 5. Diminishing the hierarchy and improving relations● All stakeholders participate as persons (people living there, local authorities, companies providing services there)● Local authority must participate under the name of actual employees; no service name like “Safety Department” are allowed● Any kind of relationship established between public servants and citizens is desirable and healthy● Since local authorities can not delete and change the rules, the platform tends to auto-regulate – Regulation would be needed to ensure that local authorities are answering in time and not disregarding any problems raised by citizens. – We need to raise the participation to achieve this auto-regulation ICCSA 2012, Salvador da Bahia
  6. 6. Bidirectionally● Privileged channel of communication from the city council and other authorities with the citizen● Reward every citizen with customized and timely information about what is happening in his neighbourhood● Tree pruning, public facilities maintenance, road maintenance, etc., can all be announced in advance ICCSA 2012, Salvador da Bahia
  7. 7. Greater return for participation● More active users should be highlighted based on merit● The rules to archive merit are known by all● Stack Exchange for example, is a fast-growing social network of 84 question and answer sites on diverse topics that uses different badges to reward participation ICCSA 2012, Salvador da Bahia
  8. 8. More emphasis on the geographic component● Relations are automatically created from users location(s). Users can define several locations they care about● This relation reflects not only a shared location but also a common knowledge about the surroundings● These relations also help us to filter information. With many reported problems every day in different places, only information regarding users relations are presented – Users always knows about problems reported in their neighbourhood ICCSA 2012, Salvador da Bahia
  9. 9. Enable and increase participation through all available channels● Mobile devices are very adequate for citizens to report problems on the outdoor – Capturing images – Geo-referencing data – Adequate to receive (almost real time) updates ● Users are notified by the public authorities of changes in their neighbourhood ● Optionally, users can see notifications about their current location● Another mobile application for public servants will be developed, to enabled them easily navigate to the different sites where problems were reported● The TV set top box interface is being developed by a major cable operator ICCSA 2012, Salvador da Bahia
  10. 10. Implementation● Take advantage of existent social networks – Facebook – Twitter – YouTube – etc● Develop our own social network ICCSA 2012, Salvador da Bahia
  11. 11. Take advantage of existent social networks● Use existent social networks has several advantages● Well know successful use cases – Making Millions via Twitter: @DellOutlet Surpasses $2 M ICCSA 2012, Salvador da Bahia
  12. 12. Disadvantages of existent social networks● More difficult to extend the functionalities to provide a service – Terms of service related with data collection / use provisions – Promotion of our service within that social network – Restricted functionalities for third party applications – Enforced design guidelines in our own application● The existent application competition is to high – Users are subjected to several dialogues asking for their permission – Applications requesting users to invite their friends – Mass invitations have the opposite effect and discourage users from using the applications in question● Enhanced communication is limited ICCSA 2012, Salvador da Bahia
  13. 13. Develop our own social network● Evaluate and select a social network platform● Only open source platforms were considered● An updated social networking software comparative is available in Wikipedia● We choose to use Drupal 7 ICCSA 2012, Salvador da Bahia
  14. 14. Drupal 7● Many features available out of the box – Blogs – Forums – Contact forms – Collaborative content (pages, books, comments, etc)● Extended functionalities can by provided by additional modules● Layout supported by themes ICCSA 2012, Salvador da Bahia
  15. 15. Drupal 7● Modules used (among others) – DISQUS ● Sophisticated comments platform – Geofield ● Allows geographical data to be attached to an entity, such as a node – OpenLayers ● Provide OL library functionality within Drupal ICCSA 2012, Salvador da Bahia
  16. 16. Drupal 7● Some necessary improvements – Many new contextual views are developed, both for citizens and for public servants – Views for statistical data by several criteria, including time – The geographical component is now part of the social network – The theme must be aware of the context ICCSA 2012, Salvador da Bahia
  17. 17. Outlook● Greater expectations: – The availability of the application as open source – The availability of the application as an API, so companies can use the back-end in their applications – The availability of participation data to other researchers● The platform is a great opportunity to evaluate these design principles and how social networks and geospatial crowdsourcing contribute and enhance PPGIS platforms ICCSA 2012, Salvador da Bahia

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