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Principles of quality framework design

Principles of quality framework design



The presentation in its first part looks at two important principles of quality management in education:...

The presentation in its first part looks at two important principles of quality management in education:
- the opening to societal needs
- the importance of stressing the 'act' portion of the PDCA cycle.

The second part of the presentation deals with operational issues in the TQM project.



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    Principles of quality framework design Principles of quality framework design Presentation Transcript

    • Principles of Quality- Framework Design Two Lessons from our experience Anthony F. Camilleri TQM Kick Off Meeting 15th February 2012www.efquel.org
    • A Plethora of QualityApproaches.... EFQM ISO Six-Sigma Total Quality Management ECB-Check UNIQUe European Standards and Guidelines for QA in HEEQAVET FMECAwww.efquel.org
    • There is no such thing as objective qualitywww.efquel.org
    • Principle A good quality approach is based on social outcomeswww.efquel.org
    • How to do it Need HowAvoid self-referentiality • Importance of external reviewConnect with social priorities • Involve stakeholders in strategyMake learning relevant • Prioritise research & innovation Study the environmentOpen the Instiution to the • Academic not OrganisationalCommunity autonomy • Open Educational Resources & PracticesPursue minority concerns • Mainstream CSR &www.efquel.org Accessibility
    • A look at the Quality Cycle • Act • Plan アク 計画 ション チェッ 実行 クCHECK should be read as STUDY • Checkin English Check implies ‚to hold back‘(Deming, 1980) • Dowww.efquel.org
    • A Need to Prioritise • Act • Plan アク 計画 ション チェッ 実行 ク • Check • Dowww.efquel.org
    • Principle Only completing the circle brings about iterative improvementwww.efquel.org
    • Prerequisites for Action A Community Approach Appropriate Incentives to Best Practice for Self-Improvement Systematic Approach Adequate Support to Improvement-Tracking and Resourceswww.efquel.org
    • PracticalConsiderations Our role in the projectwww.efquel.org
    • Specific Tasks Two Calls for Papers Host Conferencewww.efquel.org
    • Principles• Achieve maximum impact and distribution• Resource efficiency• Offer partners opportunity to network beyond the project• Ensure long-term availability of Results• Meet ambitious but realistic targetswww.efquel.org
    • Introducing.... Innovation Forum Thematic Pre-Events Q&I Journal Special Editionswww.efquel.org
    • „Principles of Quality Framework Design: Two lessons from our experience“ THANK-YOU for your attention Anthony F. Camilleri anthony@camilleri.com http://www.slideshare.net/anthonycamilleri/Feedback is welcome! Released under a Creative Commons Under the following conditions: Attribution ShareAlike 3.0 Belgium License Attribution — You must attribute the work in thePresentation delivered at TQM Partners‘ Meeting manner specified by the author or licensor (but15.02.2012. Torrevecchia, Italy. You are free: not in any way that suggests that they endorse • to Share — to copy, distribute and transmit you or your use of the work).www.efquel.org Share Alike — If you alter, transform, or build the work upon this work, you may distribute the resulting www.efquel.org • to Remix — to adapt the work work only under the same or similar license to this one.