Principles of quality framework design

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The presentation in its first part looks at two important principles of quality management in education:
- the opening to societal needs
- the importance of stressing the 'act' portion of the PDCA cycle.

The second part of the presentation deals with operational issues in the TQM project.

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Principles of quality framework design

  1. 1. Principles of Quality- Framework Design Two Lessons from our experience Anthony F. Camilleri TQM Kick Off Meeting 15th February 2012www.efquel.org
  2. 2. A Plethora of QualityApproaches.... EFQM ISO Six-Sigma Total Quality Management ECB-Check UNIQUe European Standards and Guidelines for QA in HEEQAVET FMECAwww.efquel.org
  3. 3. There is no such thing as objective qualitywww.efquel.org
  4. 4. Principle A good quality approach is based on social outcomeswww.efquel.org
  5. 5. How to do it Need HowAvoid self-referentiality • Importance of external reviewConnect with social priorities • Involve stakeholders in strategyMake learning relevant • Prioritise research & innovation Study the environmentOpen the Instiution to the • Academic not OrganisationalCommunity autonomy • Open Educational Resources & PracticesPursue minority concerns • Mainstream CSR &www.efquel.org Accessibility
  6. 6. A look at the Quality Cycle • Act • Plan アク 計画 ション チェッ 実行 クCHECK should be read as STUDY • Checkin English Check implies ‚to hold back‘(Deming, 1980) • Dowww.efquel.org
  7. 7. A Need to Prioritise • Act • Plan アク 計画 ション チェッ 実行 ク • Check • Dowww.efquel.org
  8. 8. Principle Only completing the circle brings about iterative improvementwww.efquel.org
  9. 9. Prerequisites for Action A Community Approach Appropriate Incentives to Best Practice for Self-Improvement Systematic Approach Adequate Support to Improvement-Tracking and Resourceswww.efquel.org
  10. 10. PracticalConsiderations Our role in the projectwww.efquel.org
  11. 11. Specific Tasks Two Calls for Papers Host Conferencewww.efquel.org
  12. 12. Principles• Achieve maximum impact and distribution• Resource efficiency• Offer partners opportunity to network beyond the project• Ensure long-term availability of Results• Meet ambitious but realistic targetswww.efquel.org
  13. 13. Introducing.... Innovation Forum Thematic Pre-Events Q&I Journal Special Editionswww.efquel.org
  14. 14. „Principles of Quality Framework Design: Two lessons from our experience“ THANK-YOU for your attention Anthony F. Camilleri anthony@camilleri.com http://www.slideshare.net/anthonycamilleri/Feedback is welcome! Released under a Creative Commons Under the following conditions: Attribution ShareAlike 3.0 Belgium License Attribution — You must attribute the work in thePresentation delivered at TQM Partners‘ Meeting manner specified by the author or licensor (but15.02.2012. Torrevecchia, Italy. You are free: not in any way that suggests that they endorse • to Share — to copy, distribute and transmit you or your use of the work).www.efquel.org Share Alike — If you alter, transform, or build the work upon this work, you may distribute the resulting www.efquel.org • to Remix — to adapt the work work only under the same or similar license to this one.
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