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Success Factors for Virtual Schools

A result from the VISCED project, the presentation gives a brief overview of 8 critical success factors, and a methodology for defining key success factors in the context of virtual schools. It backs up the work of the document at

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Success Factors for Virtual Schools

  1. 1. Critical Success Factors for Virtual Schools Anthony F. Camilleri Quality Services Manager EFQUEL
  2. 2. Sources of Success Factors 2
  3. 3. Sources• Re.Vica Critical Success Factors• Pic & Mix Master List• INACOL National Standards• Various Quality University Quality Schemes (UNIQUe, ECBCheck, ACODE Benchmarks etc) 3
  4. 4. 8 Critical Success Factors1. Leadership in e-Learning2. Market research3. Relationship management4. Technical infrastructure5. Usability6. Professional development7. Learning outcomes8. Understanding the regulations 4
  5. 5. Critical Success Factors 1-4Leadership in e-learning The capability of leaders to make decisions regarding staffing, student issues, and virtual school administration is fully developed at all levels of management.Market research Market research (to assess demand for virtual schooling) done centrally and updated annually or prior to major programme planning.Relationship management Effective processes designed to achieve high credibility with relevant government and public agencies.Technical infrastructure The technical infrastructure is reliable and fault tolerant (in terms of availability and backup) and support is readily available to the system users. 5
  6. 6. Critical Success Factors 4-8Usability All systems (being used to support students, teachers, and others involved) usable , with internal evidence to back this up.Professional Appropriate professional development available to staffdevelopment (subject matter, pedagogical principles, teaching tools which they are utilising for instruction, as well as in understanding the specific nature of students involved).Learning outcomes All teaching has clearly defined learning outcomes, which are assessed for purposes of certification and progression. Learning outcomes and their assessment are uniform for equivalent units throughout the institution.Understanding the Students have a clear understanding of the school/collegeregulations regulations. 6
  7. 7. Evidenced by Case Studies• Success Factors cross-checked against policies from successful virtual schools: – Bednet (Belgium) – Ensino a Distância para a Itinerância (Portugal) – InterHigh (Wales) – iScoil (Ireland) – Nettilukio – Otava Folk High School (Finland) – Rīgas Tālmācības Vidusskola (Latvia) – Sofia Distans (Sweden) – Wereldschool (the Netherlands)• Significant evidence of each success factor found across the cases 7
  8. 8. Key Success Factors• Context-Specific accompaniement to Critical Success Factors – Temporal factors – Competitive strategy – Geographical location – Environmental factors• Are to be defined by the Institution itself• Once defined, achieve same status as CSFs 8
  9. 9. Steps to Define KSFs• Step 1: Identify Institutional Objectives• Step 2: Refine Institutional Objectives• Step 3: Turning Objectives into Indicators• Step 4: Order Objectives Final Result: List of 3-7 Key Success Factors 9
  10. 10. Thank-You Input, Questions, Feedback welcome at Presentation available at: More information from: http://www.virtualschoolsandcolleges.infoReleased under a Creative Commons Under the following conditions:Attribution ShareAlike 3.0 Belgium License Attribution — You must attribute the work in the manner specified by the author or licensor (butYou are free: not in any way that suggests that they endorse• to Share — to copy, distribute and transmit you or your use of the work). the work Share Alike — If you alter, transform, or build• to Remix — to adapt the work upon this work, you may distribute the resulting 10 work only under the same or similar license to this one.