Quality Assurance in VET: Lessons from Other E&T Sectors


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The presentation looks at the successes of QA approaches in diverse educational sectors, particularly Higher Education, and how these might be applied to the implementation of EQAVET in Europe.
Delivered at the EQAVET seminar in Vienna, July 2011.

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Quality Assurance in VET: Lessons from Other E&T Sectors

  1. 1. What lessons can be learned from other E&T areas? Possible best practices for EQAVET First EQAVET projects seminar Anthony F. Camilleri Vienna, 15.07.2011www.efquel.org
  2. 2. Origins of PDCA • Act • Plan アク 計画 ション チェッ 実行 クCHECK should be read as STUDY • Checkin English Check implies ‚to hold back‘(Deming, 1980) • Dowww.efquel.org
  3. 3. Lesson Plan-Do-Check-Act is about iterative improvementwww.efquel.org
  4. 4. Quality Culture• true high quality education cannot result only from formal quality assurance processes, but rather is a consequence of the emergence of a quality culture shared by all members of a (higher) education community Jean-Marc Rapp EUA Presidentwww.efquel.org
  5. 5. Lesson Quality Culture can enable standardswww.efquel.org
  6. 6. Diploma and AccreditationMills • Nearly all these institutions claim to have accreditation! Number of Diploma Mills per Continent (IAU) Colby Nolan, MBA (awarded by TrinitySouthern University)www.efquel.org
  7. 7. Lesson Quality Assurance Agencies Need transparency and policingwww.efquel.org
  8. 8. Marketing Quality• MBAs use their own private certification labels. (EQUIS / AMBA / AACSB)• Simple Message: Label Guarantees Quality – Triple Accreditation = World Leader – Single / Double = Excellent• Oxford, Cambridge, Harvard and MIT – no mention of certification, quality processes on front page of websiteswww.efquel.org
  9. 9. Lesson Quality Systems Need to increase transparencywww.efquel.org
  10. 10. Demand for Quality• The European Student movement: – Key driver of QA process in Bologna Process – Trains its own QA experts and reviewers – Chairs the EQAR register in rotating turns – Puts constant pressure on the process• Would have no influence if not allowed towww.efquel.org
  11. 11. Lesson Main allies in quality are those with a vested interestwww.efquel.org
  12. 12. European Standards andGuidelines for Quality Assurance• Impetus came from 2003 Berlin Communique of Ministers• ‚E4‘ group (ENQA/EUA/EURASHE/ESIB) tasked with developing the standards and guidelines for themselvesl• Stakeholders continue to maintain ESG (MapESG project), organise reviews, accredit QA agencies, etcwww.efquel.org
  13. 13. Lesson Impetus from government but leadership from stakeholderswww.efquel.org
  14. 14. The Bologna Process• Started as independent initiative of four states• Contains no binding decisions (is purely voluntary)• Is organised enitrely outside of the EU institutions• Despite complaints, demand for harmonisation came from member states themselveswww.efquel.org
  15. 15. Lesson A good idea will promote itselfwww.efquel.org
  16. 16. Questions to Panelists andAudience• What are the pros and cons of the EQAVET implementation approach vis-a-vis other quality approaches?• What elements of other QA implementations need to be adopted to make EQAVET a reality?•• How do we create better synergies between all Section levels of education in QA? Subtitle• What is the role of stakeholders and independent initiatives in QA in VET?• Is there a case for using stronger words – harmonisation, standardisation?• Do you have best practices to share?www.efquel.org