2. "The future is coming so fast, we can't possibly predict it; we can only learn to respond quickly." – Steven Kerr
3. Change Defined "Change is the window through which the future enters your life." It's all around you, in many types and shapes. You can bring it about yourself or it can come in ways.
7. Why Change Management? You can bring the change about yourself or it can come in ways that give you little choice about its what, when, and how. Fighting against change can slow it down or divert it, but it won't stop it however. If you wish to succeed in this rapidly changing new world "you must learn to look on change as a friend - one who presents you with an opportunity for growth and improvement. The rate of change in today's world is constantly increasing. Everything that exists is getting old, wearing out and should be replaced. "Revolutionary technologies, consolidation, well-funded new competition, unpredictable customers, and a quickening in the pace of change hurled unfamiliar conditions at management.
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9. Harnessing the Power of Change One of the keys to dealing with change is understanding that change in never over. "Change brings opportunity to those who can grasp it, and the discontinuities of the new economy offer unlimited opportunities.
10. New Survival Strategies In today's tidal wave of global economic, technological, and social change, that name of the game for you and your organization is survival. If you are going to withstand relentless and constantly growing global competition, you need to be different and radically change the way of doing business. You have to give up the old hierarchical, adversarial approach which wastes individual talents and saps energy in unproductive conflict. Instead you need to create a new management model, switch from management to leadership, manage change, build trust, drive out fear of failure and create productive partnerships in which everyone can offer their unique knowledge and talents. If you know how to help your organization to do this, you can make a decisive difference.
11. Manage the Emotions of Change Be particularly mindful of how you manage emotions if your organization is undergoing change – how you handle emotions during these crucial times can help or hinder the change process. It's a known fact that if the resistance to change is emotional, it is the hardest form of resistance to overcome. As the leader handling a change initiative, don't avoid the emotions that accompany the change process. Set the mood and manage the emotions.
12. Systems Thinking You should master system thinking if you wish to manage change effectively. Systems thinking "focuses on the whole, not the parts, of a complex system. It concentrates on the interfaces and boundaries of components, on their connections and arrangement, on the potential for holistic systems to achieve results that are greater than the sum of parts. Mastering systems thinking means overcoming the major obstacles to building the process managed enterprise - for every business process is a whole system.
13. Keep People In The Know “Transformational leaders empower others by keeping them "in the know," by keeping them fully informed on everything that effects their jobs," says Brian Tracy. "People want and need to feel that they are “insiders,” that they are aware of everything that is going on. There is nothing so demoralizing to a staff member than to be kept in the dark about their work and what is going on in the company.