Evolving Role of MIM in an Organization


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Evolving Role of MIM in an Organization. This slide is part of Course Multimedia INformation Management (Magister Teknologi Infomasi, University of Indonesia)

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Evolving Role of MIM in an Organization

  1. 1. Evolving Role of MIM in an O rganization By: Zainal A. Hasibuan Magister of Information Technology Faculty of Computer Science, University of Indonesia [email_address]
  2. 2. Session Objectives <ul><li>To understand the relationship of data, information, knowledge, and wisdom </li></ul><ul><li>To understand the importance of information in an organization </li></ul><ul><li>To understand the strategic context of information in an organization </li></ul><ul><li>To understand the paradigm shift: technology-oriented to service-oriented (information-oriented) </li></ul>
  3. 3. Rationale of “Chaotic World” <ul><li>Data are scattered among units </li></ul><ul><ul><li>Inconsistent </li></ul></ul><ul><ul><li>Inaccurate </li></ul></ul><ul><ul><li>Out-dated </li></ul></ul><ul><ul><li>Overlap </li></ul></ul><ul><li>Information are meaningless </li></ul><ul><ul><li>Lack of data analysis </li></ul></ul><ul><ul><li>Lack of relevance </li></ul></ul><ul><li>Knowledge are scarce </li></ul><ul><li>Wisdom....? </li></ul>
  4. 4. “ A Chaotic World” <ul><li>Each units creates its own data </li></ul><ul><ul><li>Format is not important, can not talks each other </li></ul></ul><ul><li>Each individuals interpretes on his/her own </li></ul><ul><ul><li>Technique of analysis is not important </li></ul></ul><ul><ul><li>Contextless </li></ul></ul><ul><li>Everyone (thinks) knows “so much” </li></ul><ul><li>Decision, judgment, and prediction are baseless </li></ul><ul><li>Knowledge never been accumulated </li></ul>
  5. 5. Evolving Data to Wisdom Wisdom Knowledge Information + Judgment Information Data + Context Data Unorganized Facts Less Structured More Structured 60 90 50 80 70 70 Rata-rata Ujian Standard Deviasi 70 15 Lulus: >= 70-15 Gagal: < 70-15 60, 70, 80, 90 50 Yang tidak lulus, diberi kesempatan mengulang sekali lagi
  6. 6. To what extend IT can play its role?? Less Structured More Structured Less Robust More Robust
  7. 7. Strategic Level Wisdom Knowledge Information + Judgment Information Data + Context Data Unorganized Facts More Strategic TPS MIS EIS
  8. 8. Data and Information <ul><li>Humans require words (or at least symbols) to communicate efficiently. The mapping of words to things is indirect. We do it by creating concepts that refer to things. </li></ul><ul><li>The relation between symbols and things has been described in the form of the meaning triangle : </li></ul>Ogden, C. K. & Richards, I. A. 1923. &quot;The Meaning of Meaning.&quot; 8th Ed. New York, Harcourt, Brace & World, Inc before: Frege, Peirce; see [Sowa 2000] [Carole Goble, Nigel Shadbolt, Ontologies and the Grid Tutorial] “ Jaguar“ Concept
  9. 9. Information as an Asset... <ul><li>Informasi sebagai sumberdaya organisasi </li></ul><ul><ul><li>Manusia </li></ul></ul><ul><ul><li>Uang </li></ul></ul><ul><ul><li>Bahan baku kerja </li></ul></ul><ul><ul><li>Mesin (Peralatan kerja) </li></ul></ul><ul><ul><li>Metode kerja </li></ul></ul><ul><ul><li>Informas i </li></ul></ul><ul><li>Informasi sebagai faktor produktivitas P = f(T, M, I). </li></ul><ul><ul><li>T = tenaga kerja, M = Modal, I = Informasi </li></ul></ul><ul><li>Konvergensi teknologi: Computing, Communications, Content  Multimedia Informasi </li></ul>
  10. 10. The Importance of Information... <ul><li>I nformation is a prized possession </li></ul><ul><li>It creates &quot;competitive advantage“ </li></ul><ul><li>Information can create “war” </li></ul><ul><ul><li>False information </li></ul></ul><ul><ul><li>Dis-information </li></ul></ul><ul><ul><li>Miss-information </li></ul></ul><ul><li>Knowledge is king : </li></ul><ul><ul><li>Information is a basis to creates knowledge </li></ul></ul><ul><li>Information as “blood” of organization </li></ul>
  11. 11. Good Information Should Be... <ul><li>Accurate </li></ul><ul><ul><li>Zero mistake </li></ul></ul><ul><ul><li>Free from bias interpretation </li></ul></ul><ul><li>Timeliness </li></ul><ul><ul><li>Just-in-time </li></ul></ul><ul><ul><li>Within the life-time </li></ul></ul><ul><li>Relevance </li></ul><ul><ul><li>According to user’s need, not user’s wish. </li></ul></ul><ul><ul><li>Has various degree of uncertainty </li></ul></ul>
  12. 12. Executive Position... <ul><li>Chief Information Officer (CIO) </li></ul><ul><li>Vice President Information Service </li></ul><ul><li>Manager Information Architecture </li></ul><ul><li>Information Center Manager </li></ul>
  13. 13. Paradigms Shift... <ul><li>Document-centric to user-centric </li></ul><ul><li>Information-searched to information-pushed (informasi sudah tersedia di hadapan pengguna) </li></ul><ul><li>Industrial-economy to Information-economy and to Knowledge-Economy </li></ul><ul><li>Formal Learning to Lifelong Learning </li></ul><ul><li>Mass-production to Customized-production </li></ul><ul><li>Information Production is Growing Exponentially </li></ul><ul><li>Konvergensi teknologi komputer, telekomunikasi, & content  industri multimedia tumbuh pesat </li></ul><ul><li>Technological-centric to Service-centric </li></ul>
  14. 14. The Vision of Information... <ul><li>Information moves from peripheral-part into central-part of an organization. </li></ul><ul><li>Information moves from scattering-part into an integral-part. </li></ul><ul><li>Information moves from support items into strategic asset. </li></ul><ul><li>Hence information has to managed professionally </li></ul>
  15. 15. Exercises <ul><li>Find a case where an organization lost significantly because of lack of data, information, and knowledge. </li></ul><ul><ul><li>Analyze the root-cause of the problems </li></ul></ul><ul><ul><li>Proposed a solution on how to value the information </li></ul></ul><ul><li>Identify as much as possible kinds of information needed by an organization </li></ul><ul><ul><li>Analyze how the data, information, and knowledge are related. </li></ul></ul>