2. STAKEHOLDER/INTERVIEWEE
• NAME: Kritika Singh
• JOB: Working for a firm as an HR manager
• SITUATION: Going into a new job and not knowing
what to expect from it.
3. SAY/FEEDBACK
• “I was given a manual before the job, so I knew the policies
and procedures before I even started.”
• “Books can only teach you so much, the rest is hands on.”
• “I went into my job not knowing what I needed to do.”
• “Working with skilled & unskilled employees, you can not
necessarily prepare yourself.”
4. DO/OPINION
• I did not have the opportunity to observe the
person that I had interviewed.
5. THINK/CONSIDER
• She is stressed out not knowing what to be
totally prepare for.
• She is nervous that school and university did
not fully prepare her for the work force.
6. FEEL/EXPERIENCE
• She needs to be prepared for change.
• Many people are often nervous preparing for
the work force.
7. PROBLEM STATEMENT
• Kritika Singh is a young, inexperienced,
hardworking, caring teacher that is getting ready to
start work. She needs a way to move through the
transition more easily.
