Presented by David Giordano at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis, IN. In “Phase 2 - What’s next for Life Sciences and Enterprise Content Management”, Dave Giordano of Technology Services Group, shares his experiences from multiple large and small pharmaceutical clients that have implemented ECM. The presentation will focus on common themes, both functional and technical, as to what clients that have implemented ECM “do next” to get incremental benefits out of ECM. Dave will provide key lessons learned and warn how to avoid the big mistakes whether you are planning you first or next ECM effort.

1. What’s Next for Life Sciences and Enterprise Content Management June 25th, 2008

9. Consumer Application Demo

10. Business Continuity Open Source

14. Workflow Challenges

22. Extranet – Client Example Standards, Templates, Processes Site 1 Site 2 Publishing COE Repository To Regulatory Agencies Standards, Templates, Processes CRO Data Import Extranet Application

23. Infrastructure – Extranet Abbott Author Firewall Web Server & Docbase e-Submissions Extranet Application External 3 rd Party User DMZ Citrix Internal Citrix Internal Citrix

30. TSG Web Services for Documentum Architecture

33. Typical Content Management Interface

34. TSG Client Examples - Inbox

35. TSG Client Example - Interface

36. TSG Client Example - Double Pane View

43. Dynamic Properties: Client Example

47. Software Selection: Example – Novasoft versus Documentum