The CIO's Dilemma

by Abbie Lundberg on Apr 19, 2010

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The CIO's dilemma can best be described as having to manage the competing imperatives for growth, innovation and new capabilities on the one hand and continued cost reduction and efficiency on the othe...

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The CIO’s Dilemma — Presentation Transcript

The CIO’s Dilemma Abbie Lundberg, Lundberg Media Former Editor in Chief, CIO Magazine EFFICIENCY OR INNOVATION? PULLED IN TWO DIRECTIONS & GETTING NOWHERE FAST

profitable growth Photo by Matthew Fang

Pulled in two directions, getting nowhere fast Photo by jpmueller99

a slow recovery Photo by Steve Wall

Photo by Anders Ljungberg poor visibility

Photo by Joe Penniston Photo by Urban Archaeology economy in transition economy in transition

Photo by Joe Penniston economy in transition Photo by Joe Penniston

The CIO’s Dilemma

Build New Capabilities

Be More Responsive

Customize

Be Open

Make Business Agile

Think Strategically

Business Unit Goals

Cut Costs

Be More Efficient

Standardize

Be Secure

Make IT Predictable

Execute Flawlessly

Enterprise Goals

pat your head rub your belly

"Being highly responsive to our business partners’ and customers’ needs and creating standardized processes and technology platforms can seem like conflicting goals, but doing BOTH is key to maximizing value .” Stuart McGuigan, CIO, CVS Caremark

BOTH 57% of executives say innovation and cost reduction are equally important to their company’s ability to achieve future growth Source: Accenture survey of 630 U.S. and U.K. executives, Nov. 2009

IT savvy firms are 20% more profitable than their competitors -MIT Center for Information Systems Research

does IT matter? How

“ There are very few secrets out there anymore. The only competitive advantage becomes speed. Organizations need to keep embracing innovation and new technology models. At the end of the day, it’s about getting from point A to point B quicker than everybody else.” Rollin Ford, CIO, Wal-Mart

Photo by Randen Pederson IT weighing you down?

clean house

fixed costs Photo by Matti Mattila 70%

85% information is a key strategic asset 36% well positioned to use information for growth Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec Room for Improvement

Barriers to growth Which of the following are barriers to your organization's ability to use information to grow your business? (Select all that apply) Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

Photo by Doug Shick

IT budget thaw Source: CIO Magazine’s Economic Impact Survey, Dec. 2009 Direction of IT Spending March '08 May '09 Dec. '09 Increase 63% 14% 40% Decrease 17% 50% 28% Remain the same 20% 36% 32% Overall change (mean) +7% -13% +4%

Photo by Jenny Downing lighten up

SaaS 1/3 of all enterprises have subscribed to or plan to subscribe to software as a service applications in the next 12 months Source: Forrester Enterprise And SMB Software Survey 2010

The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts. - Aneesh Chopra

Photo by O2UKOfficial City of Los Angeles Photo by Erwin Recinos

Photo by O2UKOfficial Genentech

Cisco Virtual Sales Meeting, September 2009 19,000 participants 89 countries 24 times zones 88 hours 90% cost savings! … and offset 84,400 metric tons of carbon dioxide Image from Cisco

Photo by Vali focus on customers

Performance Gap Please rate how important each of the following information strategies is to your organization’s growth over the next 1–3 years where 1 means “not at all important” and 10 means “extremely important.” Please rate how well your organization is currently doing each. Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

Closing the Performance Gap What are the three most important things your organization can do to close the gap from where you are today and where you want to be to make better use of information? (Select up to three) Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

REAL SIMPLE COMMON PROCESSES STANDARD INFORMATION LEVERAGED PLATFORM OF CORE SYSTEMS INNOVATION AT THE EDGE

“ It may seem counterintuitive, but the more standardized your systems and processes are, the more flexible you can be.” - Charlie Feld, Blind Spot

Leveraged Core Market Edge Charlie Feld, Blind Spot

Today’s Tech Landscape Q. Which option best describes your plans for each of the following applications in the next 12 months? Source: CIO Technology Priorities Study February 2010

Tomorrow? Source: CIO Technology Priorities Study February 2010 Q. Which option best describes your plans for each of the following applications in the next 12 months?

So little money!

Photo by Jack Wolf limited resources

“ We can do anything you want; we just can’t do everything you want.” -Healthcare CIO

Smaller Better

Simple Project Portfolio Framework

Photo by Wilka Hudson

PURSUE BOTH LIGHTEN UP, SIMPLIFY FOCUS, PRIORITIZE TEAM SPORT the upshot Photo by Matthew Fang

think radical Photo by Ana Cotta

Abbie Lundberg 508.269.3547 [email_address] http://lundbergmedia.com Most of the photos in this presentation are from flickr, offered for use under a Creative Commons license Photo by Matthew Fang

Jonathan Boutelle , entrepreneur CTO at SlideShare great presentation! 2 years ago

Are you sure you want to Yes No

Gunni Lee at LG CNS Thanks for sharing. 2 years ago

twarger This is excellent! Thanks.

People predicting the end of the need for CIOs should have this put under their noses. (See this week's CHRONICLE OF HIGHER EDUCATION article on the topic.) 2 years ago

contactbg Very good presentation, Abbie. Visually appealing too.
Thanks for sharing. 2 years ago

sureshmanian Thanks, Abbie. Found it to be A grade! 2 years ago

Grupo ASSA at Grupo ASSA Very good presentation for CIOs of large companies 2 years ago

Arnold Wytenburg , entrepreneur, investor, and business advisor at Nuvisto Inc. Thanks for sharing this update.

Being both efficient AND effective is hard. I wonder if CIOs might find the 'blue ocean strategy' approach helpful in identifying ways to create new value at the same time as reducing costs.

Cheers, Arnold 2 years ago

Abbie Lundberg , Business technology analyst, communication advisor, former editor in chief of CIO Magazine at Lundberg Media LLC Glad you liked it Mark! 2 years ago

Mark Montgomery , Founder & CEO at Kyield Very nice work Abbie -- well done and thanks for sharing. -- MM 2 years ago

The CIO's Dilemma

by Abbie Lundberg on Apr 19, 2010

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The CIO’s Dilemma — Presentation Transcript