The ISO 9000 requirements, Benefits ,and documentation

1. The IMPLEMENTATION of ISO 9000 MODEL Abdulla Aljenaibi

2. Factors to adopt the ISO system: Customer's request Competitive advantage Internal improvement

3. ISO certification Benefits Quality of the product Competition Customer Service Productivity and profitability

4. The ISO 9000 requirements Administrative: Management responsibility. Quality system. Documents control. Corrective and preventive actions. Quality records control. Internal audit. Training. Statistical methods.

5. The ISO 9000 requirements Operational: Contract Review Design control Procurement control Supplier control Identify the Product and review. Production process control. Monitor, tests, and inspection. Calibration and measurement. Monitor, tests, and inspection results. Non-conforming products control. Handling, storage, packaging and delivery. After-sales service.

6. ISO specification stages First stage: Pre-registration Second stage: The registration Third stage: Post-registration

7. Documentation requirements Level I (Quality Manual) Level II (Quality System Procedures) Level III (Work Instructions) Level IV: (Quality Record) and (Prescriptive Document)

8. Qualitysystemdocumentation Importance For the organization: Show the organization commitment to quality. Great control over the daily practices, reduce the risk of errors. Ensure the continued achievement of quality requirements. Reference to the Internal Audit. Ensure the effectively work continuity , in the absence of specific people

9. Qualitysystemdocumentation Importance For employees: Show management interest to quality and their commitment. Defined quality system, and their responsibilities and powers. Provide the necessary information to enable them to do their job properly. Way to train them on how to apply the binder. Improve communication between departments and people.

10. Qualitysystemdocumentation Importance For third parties: Demonstrate to clients and the society that the organization has a quality system, has been planned, documented and applied systematically. Provide confidence to customers that the organization is able to meet their requirements.