1. TINA RAPOSO
19 Bentworth Avenue, North York, ON, M6A 1P1
Telephone: (416)784-0111 Cell: (647) 609-4026 E-mail: tina1915@live.ca
Profile Summary
Energetic and organized individual who is eager to advance skills and work
in a challenging environment. Committed to accepting responsibility and achieving
results.
My achievements and skills are summarized as follows:
• Extensive experience as a qualified Medical Office Administrator
• Excellent client service
• Financial recording
• General office administration
• Creative insight to identify opportunities
• Initiate ideas and implements action plans with positive results.
• Translator for Portuguese speaking patients
Employment History
Food Handler Certificate: 2013
Kiva’s Bakery and Market: Yonge and Castlefield 2013-
2014
Opening and closing of store
Handling cash register and daily ordering of merchandise
Cleaning and stock maintenance
Customer service
Preparing foods
Taking catering orders
Ambulatory Registration Clerk: Mount Sinai Hospital, Toronto 2010-
2011
Receives and assist ambulatory outpatients in a high volume area
Obtain and verify information with patients
Register ambulatory visits using the Patient Management System (Cerner ADT) at dicta-
typing speed
Validate all health cards using Health card validation
References available upon request
2. Responsible for accurate data entry of patient information efficiently using the Cerner
program (HRS)
Maintain patient confidentiality in a discreet and professional manner and entrusted with
data security
Receive payments
General clerical duties within a medical environment
Adecco: Agency 2004-
2008
Inside Sale Support: The Hydraulic Source Inc., Mississauga 2003-
2004
Data entry
Customer service
Developed interpersonal relationships with clients
Dealt with problem shipments and corrections done in a timely manner
Responsible for the phone lines
Entrusted with confidential security codes
Performed daily duties of computer system backup
In charge of the petty cash
Medical Secretary: Dr. Jindrich Fiala, Toronto 2001-
2003
Performed ECG’s
Assisted with physicals
Followed up on referrals
Booking patients appointments using MAC
Performed pulmonary functions
Electronic OHIP billing and reconciliations
Invoiced patients insuring that all patients accounts were paid in full
Translated for non-English patients
Admitting Clerk: Mount Sinai Hospital, Toronto 1999-
2000
Registered patients
Took payments
Updated Census daily
General clerical duties in a medical environment
Emergency Clerk: Doctor’s Hospital, Toronto 1986-
1989
Registered patients
Answered all inquires
References available upon request
