Quick glance on Tieto's strategy behind the socialization of the digital workspace for Tieto's information workers as well insights into the current state of Tieto's social business functionality. http://www.tieto.com

1. Moving out
of the social silo
Socializing Tieto’s digital workspace to
enable employees to experience the
value in enterprise 2.0
© 2012 Tieto Corporation
Philipp Rosenthal
Future Office Evangelist
Tieto, Digital Business Consulting
philipp.rosenthal@tieto.com

2. The leading IT service company in • Highly specialized IT solutions and services
complemented by a strong technology platform.
Northern Europe providing IT and
product engineering services. • Trusted transformation partner,
close to customers’ businesses.
Operations in
close to 30
COUNTRIES
© 2012 Tieto Corporation

3. We live up to our values.
Leadership & management create the environment for enterprise 2.0.
We work together.
We care for our people
and customers.
We learn and grow.
We are committed to quality.
3 © 2012 Tieto Corporation

4. At Tieto there is a lot going on.
4 © 2012 Tieto Corporation

5. … but how to keep a grip on it?
5 © 2012 Tieto Corporation

6. Taking people by the hand &
change the way of working.
© 2012 Tieto Corporation

7. Key challenges for information work.
Distribution Retrieval
Enrichment Transparency
7 © 2012 Tieto Corporation

8. Introducing new opportunities.
Share information Follow people
1:many and sources
Tag
Like The content cloud
Comment
8 © 2012 Tieto Corporation

9. © 2012 Tieto Corporation
the change.
Our goal for

10. We want employees to learn how…
… to take … to stay on top … to create new
responsibility of complexity connections
Share information in a way Keep a grip on more than Get inspired by new input
so that it’s findable one source of information and new people
© 2012 Tieto Corporation

11. Get out of the social silo.
SOCIAL SILO
SOCIAL ISLANDS
11 © 2012 Tieto Corporation

12. The socialized workspace.
Project work and Business development
business operations Product management
Services for collaboration, communication, networking and
Information enrichment inspired by social media techniques
X-border connections
Solution knowledge
(Corporate DNA)
Partner management
Marketing & Sales
12 © 2012 Tieto Corporation

13. Best Practice #1
Est. 1999
© 2012 Tieto Corporation

14. Keeping a grip on various sources.
RSS is the easiest way to personalize and
structure the personal information portfolio.
14 © 2012 Tieto Corporation

15. © 2012 Tieto Corporation
Best Practice #2

16. Share. Retrieve. Connect.
Active networking.
Sharing w/t spamming.
16 © 2012 Tieto Corporation

17. © 2012 Tieto Corporation

18. #: source of inspiration.
New thoughts and
perspectives
Inspiration to extend my
personal network
New sources of
inspiration
18 © 2012 Tieto Corporation

19. Multiple sources – one hub.
© 2012 Tieto Corporation

20. RSS-feed
based stream
TODAY
• Corporate News
• Service Alerts
• Organizational Information
• Tieto Academy
• Job Offerings
TOMORROW
• Workspace Updates
• New Documents
• Workflow Notification
20 © 2012 Tieto Corporation

21. Activity
stream
PEOPLE I follow
• Likes
• Links
• Questions
• Comments
• Status Updates
TOPICS I follow
• Tag updates
• Questions
• Comments
• Status Updates
21 © 2012 Tieto Corporation

22. Tieto Social Intra at work…
© 2012 Tieto Corporation

23. Social interaction with
intranet content
Potential new network connections
Will be displayed in
the follower’s stream
Add the article to
a content cloud
23 © 2012 Tieto Corporation

24. Comment
„Like“
Tag
Interaction with content
© 2012 Tieto Corporation

25. Comment
„Like“
Tag
The network’s interaction with content
© 2012 Tieto Corporation

26. Collected actions on the TOPIC page
(can be followed)
© 2012 Tieto Corporation

27. The
content cloud
Everything and everyone around a
topic on one page…
© 2012 Tieto Corporation

28. Inspiration &
knowledge transfer
Sharing useful
content Potential new
network connections
Best practice
promotion
Reports, presentations
& research
© 2012 Tieto Corporation

29. We want employees to learn how…
… to take … to stay on top … to create new
responsibility of complexity connections
Share information in a way Keep a grip on more than Get inspired by new input
so that it’s findable one source of information and new people
© 2012 Tieto Corporation

30. Long term goal: bridging generations.
30 © 2012 Tieto Corporation Source: Transforming Into a Social Business (Tieto 2011)

31. Philipp Rosenthal
about.me/philipprosenthal
@for_desire_it
© 2012 Tieto Corporation
http://blogs.tieto.com/futureoffice