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Anatomy of Disruption, Ahmad Qureshi

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Ahmad Qureshi's presentation "Anatomy of Disruption; Survival & Thrival During Changing Futures". The presentation was held in the Future Infinite conference in Helsinki 13th of June 2014.

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Anatomy of Disruption, Ahmad Qureshi

  1. 1. Survival & Thrival During Changing Futures Anatomy of Disruption Ahmad Qureshi Head of Technology & Foresight Tieto, CIO & Quality ahmad.qureshi@tieto.com
  2. 2. 18-jun-14 ©Tieto Corporation2 Towards Realtime Society 35 000 exabytes Realtime Society Realtime Information Society Standardization eCommerce & mobile Beginning of ICT-era Centralized computing 1 800 exabyte 15,8 2,6 54,5 12,5 billion 25 billion 50 billion 500 million connected devices 1970 1980 1990 2000 2010 2020 2030
  3. 3. 18-jun-14 ©Tieto Corporation3 Retail Omnichannel Supply chain optimization Parcel tracking Insurance Telematics Usage Based Insurance CUSTOMER Age of the customer – no industry is immune Public Citizen services Intelligent traffic Source: BofAML Global Research and Tieto research Transport Fleet management Inventory tracking Tolls Automobile Connected car Utilities Smart meters Smart grots Healthcare Implant monitor Emergency alarm Energy Utilities Manufacturing Healthcare Travel Retail Banking Insurance News Book Retailing Movie Rentals Personal Communication Maps Research/Encylopedia Ads
  4. 4. 18-jun-14 ©Tieto Corporation4 • Rapid market changes• Slow market changes • Innovate or vanish• Large Industrial firms • The fast eats the slow• The big eats the small • Consumer-driven IT• Enterprise-driven IT In the midst of disruptions.. Old Industrial Economy New Knowledge Economy
  5. 5. 18-jun-14 ©Tieto Corporation5 Path 2: Seize the opportunity and leverage new rules Disruption may trigger parallel paths of existence Yucatan, 65 M years BCE Path 1: Slow adaptation and leverage historic strengths
  6. 6. 18-jun-14 ©Tieto Corporation6 Path 2: Seize the opportunity and leverage new rules A. Improve efficiency through • Virtualization • Automation • Standardization • Offshoring • Better use of existing data B. Build deeper industry knowledge • On Customer business processes • Approach business leaders • Learn together with the CIO A. Sell to Businesses (CXO) • Solve business problems, instead of IT problems • Build on new business models • Strictly standard SaaS products • Provide integrated services • Customer Experience is key B. Focus on all customer segments, channels, time-to-market & ramp-up of volumes San Francisco Bay, 2015 CE Path 1: Slow adaptation and leverage historic strengths Disruption may trigger parallel paths of existence
  7. 7. 18-jun-14 ©Tieto Corporation7 “Line of Business” is making independent IT purchase decisions ”Business” decides based on new business models & needs Traditional IT decision makers
  8. 8. 18-jun-14 ©Tieto Corporation8 Traditional IT decision makers ”Business” decides based on new business models & needs Legacy IT Private Cloud New business models, Public Cloud, Analytics, Mobility, Social, Internet of Things New Paradigm: Cloud-born IT Old Paradigm: Traditional IT being automated “Line of Business” is making independent IT purchase decisions
  9. 9. 18-jun-14 ©Tieto Corporation9 Ecosystem’s response to paradigm change Path 2 Path 1 Disruption takes traditional species by a surprise, but most adaptive ones may survive NOW + 10 yearsNOW
  10. 10. 18-jun-14 ©Tieto Corporation10 Market’s response to a paradigm change Path 2 Path 1 *The Innovator's Dilemma: Successes and capabilities of large corporations become obstacles in changing markets and technologies Legacy IT Private Cloud New business models, Public Cloud, Analytics, Mobility, Social, Internet of Things *Source: Clayton Christensen, (2011). The Innovator's Dilemma: When new technologies cause great firms to fail NOW + 10 yearsNOW
  11. 11. 18-jun-14 ©Tieto Corporation11 Multifocal approach to address both paradigms Legacy IT Private Cloud New business models, Public Cloud, Analytics, Mobility, Social, Internet of Things NOW + 10 yearsNOW Path 2 Path 1 Drive automation, virtualization and standardization of technologies Accelerate business development on disrupted technology paradigm Take proactive risk to gain necessary speed, as disruption is faster than anticipated. • Consult the Line of Business • Build on start-up culture for out of box results. • Innovate for growth
  12. 12. 18-jun-14 ©Tieto Corporation12 Tieto enables customer transformation in the paradigm shift Tieto is committed to bring our clients to the new age through world class innovation & Business Transformation Legacy IT Private Cloud New business models, Public Cloud, Analytics, Mobility, Social, Internet of Things NOW + 10 yearsNOW Path 2 Path 1 Strenghts of both paradigms:Integrate data & processes of both ”worlds” for • Fully automated operations • Digitized business decision making over ”clouds” • New business models • World class customer experience *) The Future of Business Transformation Research, Kairos Future together with Tieto, 2014
  13. 13. 18-jun-14 ©Tieto Corporation13 We are committed to develop enterprises and society through information technology Ahmad Qureshi Head of Technology & Foresight Tieto, CIO & Quality ahmad.qureshi@tieto.com

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