This highly interactive presentation will show how role play can be used more
effectively in training programmes and assessment and development centres. While
role play is an important aspect of training, very little attention is given to doing it
properly. This session will outline how you can make more effective use of role play,
through the structuring of briefs and using professional actors to bring more realism
and impact in training and assessment centre interventions.
4. BUT…
• Participants are often not comfortable
playing the role
• They may know the other person and ‘be
nice’
• They often over-act or not realistically
• They often don’t take it seriously
...thus diluting the learning opportunity
5. AND…
Trainer may over act or not put the role
across correctly
• They may be ‘easy’ with the participant
• Difficult to play the role and give feedback
• Can’t play the role and carry out an
assessment at the same time
•
...thus diluting the learning opportunity
7. Why Use Actors: Consistency
• Skilled at delivering same level of
challenge or behaviour to a range of
participants
• Based on actors training in rehearsals and
improvisation techniques
8. Why Use Actors: In the
Moment
• Allows participants to feel ‘in the moment’
of that particular situation
• There is no escape as it feels real!
9. Why Use Actors:
Adaptability
• Trained and experienced in adapting their
behaviour to suit the situation
• Suitable for varied training scenarios
10. Why Use Actors: Mercenaries
• No affiliation to company or participant so
give objectivehonest feedback
• Takes the stress from trainer & participant
on giving feedback
• An outsider can ‘shake things up’
11. Why Use Actors: Behavioural
Experts
• Adept at building rapport & observing
behaviour
• Observe people to construct characters
• Give feedback on body positioningstance
12. Why Use Actors: ImpACT
•
Using actors has a big impact on learning
• Will stretch and test your participants
• They will remember the experience
• Will provide greater value
14. Using Actors in Role Play is
Popular
•
Actors used in role play for 25 years
• Over 20 companies in the UK alone
providing actors for role play
• All leading companies now use actors for
role play in training & assessment work
15. How Actors are used
•
•
•
•
•
•
•
Corporate Training
PoliceSecurity training
Customer Service Training
Assessmentdevelopment centres
In-company training videos
Forum theatre
Specialised skills training: public speaking,
communication; presence etc
16. What we do
•
•
•
•
•
•
•
Understand the situation of the role play
Advise on the best use of role play
Develop or refine a briefscript
Match requirements with actor database
Brief them on the company and role play
Deliver the role play(s)
Provide feedback: Participants & Trainers
19. Its all about People
• HR Consultancy built on over 30 years
senior HR and consulting roles
• Covering all areas of HR and Change
Management
• Learning and development provided in
conjunction with Wilson Learning: Global
L&D provider