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Usage-centered design of adaptable
visualization services.
Application to cooperation support services system in the AEC sector.



Sylvain Kubicki1 and Gilles Halin2


1Public Research Centre Henri Tudor, Luxembourg
2Research Centre in Architecture and Engineering
(CRAI), France
Overview


  Introduction
         −     Service innovation in construction sector

  Adaptable Visualization Services (AVS)
  Usage-based AVS design
  A first case study
  Conclusion




February 17, 2010                                          IESS 1.0 2010
Introduction

 Service innovation in Architecture, Engineering and
 Construction (AEC) Sector




February 17, 2010           IESS 1.0 2010
Specificities of the AEC sector


   Building life-cycle overview

 Planning                Design        Construction         Use



                                                                                         “Ray & Maria Stata Center for CIIS, MIT”
   Main characteristics of the construction                                                                Arch. Gehry Partners

    sector
         −     Only one object produced
         −     Short-lived teams
         −     Independent and heterogeneous actors
         −     Wide range of models and methods
   More and more viewpoints
         −     Restricted areas of responsibility
         −     Internal strategies vs. project strategies                                             Dresden station, Germany
                                                                                                      Arch. Foster and Partners


                    Introduction   Adaptable Visualization Services   AVS Design   Case study      Conclusion
February 17, 2010                                                                                        IESS 1.0 2010
Cooperation between actors


   Cooperation is essential
         −     To ensure project success
         −     Difficulties
                    ●    Low predictable environment
                    ●    Communications not standardized
         −     Groupware solutions remain under-
               used

   Service-based innovation
         −  Cooperation support business
            services
         −  Sustainable Service Innovation
            Process S2IP


                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Sustainable Service Innovation
                              Process - S2IP

   Developed in CRPHT Luxembourg
         −     Applied to Business Services design in construction sector: Build-IT
               project [Kubicki et al. 2009]
         −     In partnership with CRTI-B (a professional standardization organization)


  Service
                       Service
                          Service
                          Service
                            Service

   Value                          Design                         Exposi4on                       Management                           Capitaliza4on



- Work practices                                                                                  - Transfer to the
                               - Requirements
 standardization                                                      - IPR                        sector (call for                  -  Feedback (users
                               for commercial
     -  Services                                                  management                           tender)                                + SSII)
                                    platform
       platform                                                   (“CRTI-weB”                    - Assessment of                          -  Managing
                              -  MDE approach
    prototyping                                                trademark + open-                 service delivery                     services evolution
                                   for rapid
 -  Pilot projects                                                   source)                          (metrics)
                                  prototyping
    experiments


                      [Kubicki et al. 2009] Kubicki S., Dubois E., Halin G. and Guerriero A. (2009) Towards a Sustainable Services
                      Innovation in the Construction Sector. CAISE, 21st International Conference on Advanced Information Systems.
February 17, 2010     8-12 June 2009. Amsterdam. LNCS 5565, pp. 319–333, 2009.                                                          IESS 1.0 2010
Service value related processes


   Focus on experiments of Business
                                                                                                   Student project
    Services
         −     Real construction projects (pilot-projects)
         −     Aims
                    ●    Validating business services design
                                                                                                               Student project
                    ●    First step of a sectorial change
                         management
                    ●    Standardization (practices + services)

   Other results
                                                                                        School – Luxembourg Cents
         −     Basic Human Computer Interfaces:
         −     Interviews have shown that visualization
               has to be adapted to its users… and
               their particular needs
                                                                                         Offices/Hotel– Luxembourg Kirchberg

                    Introduction   Adaptable Visualization Services   AVS Design   Case study     Conclusion
February 17, 2010                                                                                      IESS 1.0 2010
Part I

 Adaptable Visualization Services




February 17, 2010          IESS 1.0 2010
Viewpoints and visualization

                                                                                                       Current
                                                                                                    visualization
                                                                                                       modes




 Emerging
visualization
   modes




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
The concept of usage


  Users needs related to
         −     Their role in the cooperative activity
                    •  e.g. in AEC: architect, engineer, owner of a building…
         −     Available business services in the collective project

  Example of usage: architect need
         − Searching for specific documents in order to check
           their consistency with main architectural plans


  Defining usages
         − …As guidelines in User Interface (UI) design
                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Usage centered UI design


  Usage centered                               [Constantine & Lookwood 2003]


         −  Software Engineering approach
         −  Task oriented
         −  Based on a collection of models
         −  Incremental design with interconnected models




                    Introduction   Adaptable Visualization Services     AVS Design   Case study   Conclusion
February 17, 2010                                                                                     IESS 1.0 2010
Adaptable and adaptive UI design


   In Human-Computer Interface domain
         −  Adaptable UI can be modified by users
         −  Adaptive UI changes without explicit intervention of users

   Emergent UI design by models
         −  « To design once and generate many times »
         −  Modeling different contexts of use (CU)
         −  Modeling user interface elements evolution
         −  Based on differents models: CU (user, platform, environment),
            domain (task, concept), UI (elements)... [Sottet, J. et al. 2006]




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
From adaptive UI to Adaptable
                               Visualization Service

  Adaptive UI design
         − Simple user interface
         − In individual activity situations

  UI design for collective activity
         − Another context : the actor context in the activity
         − Each actor has his own point of view
                    •  A point of view : a set of visualization modes
                    •  Adapted to different usages
         − Our approach
                    •  Supporting viewpoint building by usage
                    •  Choosing among a set of Adaptable Visualization Services
                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Adaptable Visualization Service


   Visualization services
         −  Visualize a collection of information
         −  Remote service offering added value
         −  Dedicated to a particular scientific domain
         −  Useful for interpretation of a large volume of data
         −  In an individual or collective visualization activity

   Visualization Service design
         −  Based on the concept of “dataflow” or “pipeline”
                    •  Data filtering, geometric transformation, image rendering
         −  Adaptable Visualization Services design is emerging
         [Hocová, P. et al. 2008]




                    Introduction    Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                    IESS 1.0 2010
Part II

 Usage-based Adaptable Visualization Service design




February 17, 2010         IESS 1.0 2010
Usage-centered AVS design
                               method




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Model-driven approach


  Fundamental concepts of Model
                                                                                                  conforms to
   Driven Engineering (MDE)
         −  System [is represented by] Model
            [conforms to] Metamodel                                                               represented by

         −  Transformations between models

  Our needs :
         -  Modeling usages and AVS
             •  From Business services and cooperation context
                models (past and ongoing works)
         -  By defining metamodels mappings

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Usage-centered AVS design
                    method




February 17, 2010                               IESS 1.0 2010
Usage – AVS models mapping


  Focus on usage – AVS models mapping
         − Identifying possible AVS applicable in particular
           usages

  Mapping usages and AVS attributes
         − According to their metamodels




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Part III

 A first case study




February 17, 2010     IESS 1.0 2010
Case study


  Inspired from our previous experiments
         − Groupware service system for construction

  Example of usage
         − “Searching a document”
         −  Ex. “I need the last meeting report”, ”I want to see a
            picture of the project ”

  Actual technique in the system
         −  Searching in document tables
         −  Filtering


                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
Example : searching a document


   Innovative AVS: Treemap + Cowerflow
         −  Usage – AVS attributes mapping
                                   Usage                                                 AVS
        Role concerned                          Architect
                                                                          AVS Name        Treemap + Coverflow
                Name                    Searching a document
                                      Document with normalized
          Main concept                                                                   Hierarchic structure of
                                              name
                                                                          Structure        variable surfaces,
          Sub-concept                         Type, author                                  different colors

                                      Searching between a lot of                             High quantity of
                                                                          Graphical
                                     documents, different quantity                           information with
    Information Quantity                                                  attributes
                                             with actors                                  proportional surfaces
                                                                                          Easy practice, rapid
       Usage Frequency                            Rare                     Usability
                                                                                               learning
                                         At office, on desktop            Required         More efficiency on
              Context
                                                computer                   device           large interface

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
"Treemap + coverflow" alternative
                               AVS




                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
"Treemap + coverflow" alternative
                    AVS




February 17, 2010                                  IESS 1.0 2010
Conclusion




February 17, 2010   IESS 1.0 2010
Example validation steps


   Usages validation
         −     37 architect-specific usages identified
         −     First step of validation based on pilot-projects + interviews
         −     Work still in progress
   AVS validation
         −     AVS implemented in E.V.A. prototype
         −     Experiments process
                    ●    Testing task
                    ●    Final scenario
         −     17 experimenters confirmed the usage – AVS mapping
         −     Experiment technique to be improved
   Next steps
         −     Improvement of usage and AVS metamodels

                    Introduction   Adaptable Visualization Services   AVS Design   Case study   Conclusion
February 17, 2010                                                                                   IESS 1.0 2010
S2IP for Adaptable Visualization
                                Service design


   Service
                         Service
                Service
                  Service
             Service

    Value                           Design                Exposi4on             Management              Capitaliza4on




              Conclusion                                                         Prospects

-  Usage                                                   Next steps to be defined in applied research
-  Model-driven AVS design                                                   project…
-  Experiment with real users
-  Prototyping                                                Requires a platform providing Adaptable
                                                                       Visualization Services


                     Introduction     Adaptable Visualization Services   AVS Design      Case study   Conclusion
 February 17, 2010                                                                                        IESS 1.0 2010
Thank You for your attention


                           Questions ?



     Usage-centered design of adaptable visualization services.
Application to cooperation support services system in the AEC sector.
                       Sylvain Kubicki & Gilles Halin

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Iess10 I 2 Avs@Iess1 0 Presentation V0 4

  • 1. Usage-centered design of adaptable visualization services. Application to cooperation support services system in the AEC sector. Sylvain Kubicki1 and Gilles Halin2 1Public Research Centre Henri Tudor, Luxembourg 2Research Centre in Architecture and Engineering (CRAI), France
  • 2. Overview  Introduction −  Service innovation in construction sector  Adaptable Visualization Services (AVS)  Usage-based AVS design  A first case study  Conclusion February 17, 2010 IESS 1.0 2010
  • 3. Introduction Service innovation in Architecture, Engineering and Construction (AEC) Sector February 17, 2010 IESS 1.0 2010
  • 4. Specificities of the AEC sector   Building life-cycle overview Planning Design Construction Use “Ray & Maria Stata Center for CIIS, MIT”   Main characteristics of the construction Arch. Gehry Partners sector −  Only one object produced −  Short-lived teams −  Independent and heterogeneous actors −  Wide range of models and methods   More and more viewpoints −  Restricted areas of responsibility −  Internal strategies vs. project strategies Dresden station, Germany Arch. Foster and Partners Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 5. Cooperation between actors   Cooperation is essential −  To ensure project success −  Difficulties ●  Low predictable environment ●  Communications not standardized −  Groupware solutions remain under- used   Service-based innovation −  Cooperation support business services −  Sustainable Service Innovation Process S2IP Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 6. Sustainable Service Innovation Process - S2IP   Developed in CRPHT Luxembourg −  Applied to Business Services design in construction sector: Build-IT project [Kubicki et al. 2009] −  In partnership with CRTI-B (a professional standardization organization) Service
 Service
 Service
 Service
 Service
 Value Design Exposi4on Management Capitaliza4on - Work practices - Transfer to the - Requirements standardization - IPR sector (call for -  Feedback (users for commercial -  Services management tender) + SSII) platform platform (“CRTI-weB” - Assessment of -  Managing -  MDE approach prototyping trademark + open- service delivery services evolution for rapid -  Pilot projects source) (metrics) prototyping experiments [Kubicki et al. 2009] Kubicki S., Dubois E., Halin G. and Guerriero A. (2009) Towards a Sustainable Services Innovation in the Construction Sector. CAISE, 21st International Conference on Advanced Information Systems. February 17, 2010 8-12 June 2009. Amsterdam. LNCS 5565, pp. 319–333, 2009. IESS 1.0 2010
  • 7. Service value related processes   Focus on experiments of Business Student project Services −  Real construction projects (pilot-projects) −  Aims ●  Validating business services design Student project ●  First step of a sectorial change management ●  Standardization (practices + services)   Other results School – Luxembourg Cents −  Basic Human Computer Interfaces: −  Interviews have shown that visualization has to be adapted to its users… and their particular needs Offices/Hotel– Luxembourg Kirchberg Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 8. Part I Adaptable Visualization Services February 17, 2010 IESS 1.0 2010
  • 9. Viewpoints and visualization Current visualization modes Emerging visualization modes Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 10. The concept of usage  Users needs related to −  Their role in the cooperative activity •  e.g. in AEC: architect, engineer, owner of a building… −  Available business services in the collective project  Example of usage: architect need − Searching for specific documents in order to check their consistency with main architectural plans  Defining usages − …As guidelines in User Interface (UI) design Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 11. Usage centered UI design  Usage centered [Constantine & Lookwood 2003] −  Software Engineering approach −  Task oriented −  Based on a collection of models −  Incremental design with interconnected models Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 12. Adaptable and adaptive UI design   In Human-Computer Interface domain −  Adaptable UI can be modified by users −  Adaptive UI changes without explicit intervention of users   Emergent UI design by models −  « To design once and generate many times » −  Modeling different contexts of use (CU) −  Modeling user interface elements evolution −  Based on differents models: CU (user, platform, environment), domain (task, concept), UI (elements)... [Sottet, J. et al. 2006] Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 13. From adaptive UI to Adaptable Visualization Service  Adaptive UI design − Simple user interface − In individual activity situations  UI design for collective activity − Another context : the actor context in the activity − Each actor has his own point of view •  A point of view : a set of visualization modes •  Adapted to different usages − Our approach •  Supporting viewpoint building by usage •  Choosing among a set of Adaptable Visualization Services Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 14. Adaptable Visualization Service   Visualization services −  Visualize a collection of information −  Remote service offering added value −  Dedicated to a particular scientific domain −  Useful for interpretation of a large volume of data −  In an individual or collective visualization activity   Visualization Service design −  Based on the concept of “dataflow” or “pipeline” •  Data filtering, geometric transformation, image rendering −  Adaptable Visualization Services design is emerging [Hocová, P. et al. 2008] Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 15. Part II Usage-based Adaptable Visualization Service design February 17, 2010 IESS 1.0 2010
  • 16. Usage-centered AVS design method Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 17. Model-driven approach  Fundamental concepts of Model conforms to Driven Engineering (MDE) −  System [is represented by] Model [conforms to] Metamodel represented by −  Transformations between models  Our needs : -  Modeling usages and AVS •  From Business services and cooperation context models (past and ongoing works) -  By defining metamodels mappings Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 18. Usage-centered AVS design method February 17, 2010 IESS 1.0 2010
  • 19. Usage – AVS models mapping  Focus on usage – AVS models mapping − Identifying possible AVS applicable in particular usages  Mapping usages and AVS attributes − According to their metamodels Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 20. Part III A first case study February 17, 2010 IESS 1.0 2010
  • 21. Case study  Inspired from our previous experiments − Groupware service system for construction  Example of usage − “Searching a document” −  Ex. “I need the last meeting report”, ”I want to see a picture of the project ”  Actual technique in the system −  Searching in document tables −  Filtering Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 22. Example : searching a document   Innovative AVS: Treemap + Cowerflow −  Usage – AVS attributes mapping Usage AVS Role concerned Architect AVS Name Treemap + Coverflow Name Searching a document Document with normalized Main concept Hierarchic structure of name Structure variable surfaces, Sub-concept Type, author different colors Searching between a lot of High quantity of Graphical documents, different quantity information with Information Quantity attributes with actors proportional surfaces Easy practice, rapid Usage Frequency Rare Usability learning At office, on desktop Required More efficiency on Context computer device large interface Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 23. "Treemap + coverflow" alternative AVS Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 24. "Treemap + coverflow" alternative AVS February 17, 2010 IESS 1.0 2010
  • 26. Example validation steps   Usages validation −  37 architect-specific usages identified −  First step of validation based on pilot-projects + interviews −  Work still in progress   AVS validation −  AVS implemented in E.V.A. prototype −  Experiments process ●  Testing task ●  Final scenario −  17 experimenters confirmed the usage – AVS mapping −  Experiment technique to be improved   Next steps −  Improvement of usage and AVS metamodels Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 27. S2IP for Adaptable Visualization Service design Service
 Service
 Service
 Service
 Service
 Value Design Exposi4on Management Capitaliza4on Conclusion Prospects -  Usage Next steps to be defined in applied research -  Model-driven AVS design project… -  Experiment with real users -  Prototyping Requires a platform providing Adaptable Visualization Services Introduction Adaptable Visualization Services AVS Design Case study Conclusion February 17, 2010 IESS 1.0 2010
  • 28. Thank You for your attention Questions ? Usage-centered design of adaptable visualization services. Application to cooperation support services system in the AEC sector. Sylvain Kubicki & Gilles Halin