ValueFirst is an established enterprise mobility solutions company that provides end-to-end business communication solutions like SMS, voice, USSD, and WAP. It has a presence in India and several other countries. ValueFirst offers enterprise messaging solutions, voice solutions, mobile applications, mobile marketing, M-commerce, and operator/consumer value-added services to meet various business communication needs.
22. Secure SMS Gateway Company A NEA funded company. Largest Web based enterprise product in the world. A2P traffic of over 200 crore SMS in a month . Over 3000 customers who trust us. Team A management team having more than 30 years experience in Mobility solutions Reach Global reach because of connectivity with multiple operators and protocols Architecture A scalable and intelligent messaging platform capable of least cost routing and billing Integration Pace API’s capable of integrating with any XML/COM compliant application Application Capability to provide 2 way messaging via short codes / long codes Administration Delivery notifications and Comprehensive MIS of messages with remote administration Security Supports transactions in a complete secure mode with verification by THWATE Cost Effective Offers services on an Application Service Provider model, Total cost of ownership is low
24. Customer Success Stories Client Business Need Solution To fulfill corporate communication needs, Apollo tyres was looking for a mobility solution to integrate seamlessly with the SAP and seek response from dealers which goes directly to the corporate ERP. Another concern was to build a strong dealer network and to automatically track order delivery and order status inquiry process. ValueFirst Velocity with Business Rules Engine ensures that the reminders are sent as and when they are required. ValueFirst SAP Plug-in enables the Velocity Plus application to connect with SAP and enable a smooth and secure flow of information to the mobile channel. HP offers Dial-a-Cartridge service wherein a customer can call up a toll free number and order a cartridge. The requirement was to: • Place instant order to the dealer nearest to the customer location • Receive acknowledgement that the product has been delivered to the intended customer HP’s call-center servers generate an order message when a new order is placed. These messages are directed to ValueFirst AirMail servers as email. The AirMail servers forward the incoming email messages to the intended recipients and dealers in the form of SMS. Dabur wanted to manage and enhance its communication process with the dealers, distributors and sales force located at distant places. For this they needed a speedy, cost effective and reliable mode of communication suitable to their business needs. ValueFirst proposed its best-in-class application- ValueFirst VelocityPlus, along with a Virtual Mobile Number (VMN) . Through this they could send reminders, synchronize resources, send updates and exchange essential information cost effectively.
25. Client Business Need Solution Sony was seeking a mobility solution to integrate into their existing CRM (Talisma) for automating the communication process with their customers, stake holders and prospects alike for various promotional and other communication. ValueFirst proposed, ValueFirst API for integrating SMS capabilities into its CRM (Talisma). ValueFirst API enables Sony to send automated and real time status on complaints, product packaging and delivery, etc. to their customers, distributors, dealers and other merchants. Fortis aims at providing quality and affordable medical care to its patients, spreading its services to reach out the distant communities. With this motive, Fortis required an automated system so as to enhance communication process with its patients. Fortis wanted to keep the patients and doctors informed about their appointments and occupancy in the hospital. ValueFirst Velocity enables Fortis to keep the patients and doctors informed about their appointments over SMS. Doctors are empowered to send lab reports to the respective patients via SMS. With the growing competition in the banking industry, Royal Sundaram wanted some automated mechanism to maintain a continual relationship with the existing customers and also update its customers about the latest offers, premium dues, payment reminders and insurance alerts. ValueFirst proposed, ValueFirst VelocityPlus combined with a 10-digit Virtual Mobile Number. Company is now empowered to send premium reminders, insurance alerts, policy updates and essential information to its customers through SMS
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