2. Session Objectives
I. Understand the concepts of organizational behavior and its
application in managing people
II. Apply the different approaches to organizational behavior and
enhance the human relationships within the organization.
III. Explore the relationships among the various components of
organizational behaviour and their effectiveness.
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3. Concept of Organizational Behaviour
“Organizational Behaviour is field of study that investigates the impact
that individuals, groups and structure have on behaviour within
organization”
• OB is an applied field
• OB covers the core topics of motivation, leadership behavior and
power, interpersonal communication, group structure and process,
learning, attitude development and perception, change process,
conflict, job design and work stress.
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4. Organization
• Organization as a purposeful system with several subsystems where
individuals and activities are organized to achieve certain
predetermined goals through division of labour and coordination of
activities.
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5. Management
• It refers to the functional process of accomplishing the goals of the
organization through the help of others.
• A manager is an individual who is given the responsibility for
achieving the goals assigned to him or her as part of the overall goals
of the organization and who is expected to get the job done.
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6. What Manager’s Do????
• Managers get things done through other people.
• They utilize functions of management to complete their tasks
• Planning
• Organizing
• Staffing
• Directing
• Controlling
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8. What Organizational Behaviour
• Organizational behaviour is an applied behavioural science that is
built upon contribution from number of behavioural disciplines.
• Behavioural sciences which contribute towards organizational
behaviour
• Psychology
• Sociology
• Social Psychology
• Anthropology
• Political Science
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9. Definitions of Organizational Behaviour
“Organizational behaviour is a subset of management activities
concerned with understanding, predicting and influencing individual
behaviour in organizational settings”
*Callahan, Fleenor, Kudson
Organizational behaviour is the study and application of knowledge
about human behaviour related to other elements of organization such
as structure
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10. Nature of Organizational Behaviour
• A field of study not discipline
• Interdisciplinary approach
• An applied science
• Normative and value centred
• Humanistic and optimistic
• Oriented towards organizational objectives
• A total systems approach
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11. Foundations of Organizational Behaviour
• The Hawthorne Experiments (1924-1932)
• Illumination Experiments
• Relay assembly test room experiments
• The Mass interviewing programme
• The bank wiring operations
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12. Conclusion to Hawthorne experiments
• Social factors in output
• Groups
• Leadership
• Communication
• Conflict
• Supervision cognitive
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