Do you want to instantly amaze and delight yourself as well as your family and friends? Then, the 'Automagic Predictor' is your perfect interactive magic trick. Or should I say 'Customer Experience Innovation'? Actually, I developed this presentation is an example and case study on Customer Experience Innovation (CEI). Try out the Automagic Predictor. And let me have your ideas on how we can improve the customer experience of the Automatic Predictor. I'd be glad if you could share your experiences on the Automagic Predictor with me as well as with family and friends. Have good fun with the Automagic Predictor.

1. THE AUTOMAGIC PREDICTORA simple experiment that you can use to instantly amaze and delight your friends(especially over the phone) WHO WILL BE THE NEXT PRESIDENT OF THE USA?

2. WHY SPEND SO MUCH MONEY ONELECTION CAMPAIGNS … WHEN YOU CAN SIMPLY USETHE AUTOMAGIC PREDICTOR Just get 6 Republican Candidates and6 Democratic Candidates and …let the Automagic Predictor decide

3. WHAT you present to your friends(Live or over the phone)… See Next Slide (which you should e-mail or print out)

4. THE AUTOMAGIC PREDICTOR 2. Mitt Romney 3. Hillary Clinton 1. John McCain 12. Barack Obama 4. Bill Richardson 10. Rudy Giuliani 9. John Edwards WHO WILL BE THE NEXT PRESIDENT? (Start from any candidate) 11. Mike Huckabee 6. Ron Paul 5. Joe Biden 7. Chris Dodd 8. Sarah Palin Copyright Dr. Rod King. 2009. http://tradeoffmap.ning.com

5. INSTRUCTIONS that you give to your friends(Live or over the phone)… See Next Slide

6. THE AUTOMAGIC PREDICTOR: A CheaperWay to Choose the Next President of the USA Put your finger on ANY person as your first candidate. (You could also ask a friend to follow processes a, b, and c.) Use the Identification Number (ID) of the first candidate and count clockwise, starting from the next person. At the end of your count, your finger should be resting on the second candidate. The second candidate picks the next president of the USA as follows: use the ID of the second candidate and again count clockwise, starting from the next person. Your finger will end up on the President of the USA. Try it again! 2. Mitt Romney 1. John McCain 3. Hillary Clinton 12. Barack Obama 4. Bill Richardson 10. Rudy Giuliani 9. John Edwards WHO WILL BE THE NEXT PRESIDENT? (Start from any candidate) 11. Mike Huckabee 6. Ron Paul 5. Joe Biden 7. Chris Dodd 8. Sarah Palin Copyright Dr. Rod King. 2009. http://tradeoffmap.ning.com

7. Try out the Automagic Predictor on your friends. And … share it!

8. Can you figure out how the Automagic Predictor (AP) works?

9. Bringing Alive … Customer Experience Innovation (CEI)

10. REFERENCES The Automagic Predictor is inspired by a Neil Patrick Harris/Jim Steinmeyer’s magic trick on the cover of the September 2009 issue of Genii magazine Dr. Rod King Thought Leader, Speaker, Consultant, and Trainer on Trade-Off Mapping & Customer Experience Innovation rodkuhnking@sbcglobal.net & http://tradeoffmap.ning.com http://twitter.com/RodKuhnKing