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In-Plant Panel 
War Stories, Wise Ideas & Q&A 
Moderated by Elisha Kasinskas 
Marketing Director 
Rochester Software Associates
Agenda 
Session Welcome- Blippar 
Panelist Introductions 
 In-Plant Overviews 
Panel Questions 
Q&A 
Session Close
Meet the Panelists Handout 
Panelist bios 
 Stats 
 Blippar A/R 
Space for notes
Your In-plant Panelists 
Professional Services Banking & Finance Government 
Staci Hill 
Freese & Nichols 
Ron Balderson 
Navy Federal Credit Union 
Tim Smith 
State of Wisconsin P & D
Tim Smith 
Bureau Director, Publishing & Distribution 
War Story: 
 Web to Print against the law! 
 Working to change the statute
Staci Hill 
Director, Building Services 
War Story: 
 The hedgehog concept 
 Swimming with the sharks
Ron Balderson 
Manager Print Operations & Logistics 
War Story 
 Turnaround operation 
 Passion for excellence 
 Focus on solving customer needs while 
maintaining a close interactive relationship with the 
business.
Panel Questions 
What contributes most to your ability to overcome 
obstacles? 
What single thing has had the greatest impact on the 
ability of your operation to “win the war?” photo credit:bigvisible.com
Panel Questions 
 Please share your thoughts about and strategies for 
insourcing, providing a specific example 
Photo credit: icanhas.cheezburger.com
Panel Questions 
How do you market your in-plant? What’s most helpful?
Panel Questions 
What considerations do you use when selecting 
equipment and software? Which factors are key? 
Photo credit: marriottschool.byu.edu
Panel Questions 
Share your experience with Contracting and Managed 
Services 
Photo credit: smarterservices.com
Panel Questions 
What new technologies or capabilities are you 
considering or have you added?
Panelist Questions 
 What have you tried that did not work and how did you move 
forward (wise idea)?
Panel Questions 
What is your biggest issue/challenge?
Wise Ideas 
 If you could give just one piece of advice to other 
in-plants, what would it be?
Questions & Answers
Closing 
 Join the panelists today in RSA’s booth #231 for a 
reception (complimentary refreshments) from 4-5pm 
Keep the conversation going- join the Linked in In- 
Plant Print Professionals Group

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Graph Expo 14, In-Plant Panel: War Stories, Wise Ideas & Q&A

  • 1. In-Plant Panel War Stories, Wise Ideas & Q&A Moderated by Elisha Kasinskas Marketing Director Rochester Software Associates
  • 2. Agenda Session Welcome- Blippar Panelist Introductions  In-Plant Overviews Panel Questions Q&A Session Close
  • 3. Meet the Panelists Handout Panelist bios  Stats  Blippar A/R Space for notes
  • 4. Your In-plant Panelists Professional Services Banking & Finance Government Staci Hill Freese & Nichols Ron Balderson Navy Federal Credit Union Tim Smith State of Wisconsin P & D
  • 5. Tim Smith Bureau Director, Publishing & Distribution War Story:  Web to Print against the law!  Working to change the statute
  • 6. Staci Hill Director, Building Services War Story:  The hedgehog concept  Swimming with the sharks
  • 7. Ron Balderson Manager Print Operations & Logistics War Story  Turnaround operation  Passion for excellence  Focus on solving customer needs while maintaining a close interactive relationship with the business.
  • 8. Panel Questions What contributes most to your ability to overcome obstacles? What single thing has had the greatest impact on the ability of your operation to “win the war?” photo credit:bigvisible.com
  • 9. Panel Questions  Please share your thoughts about and strategies for insourcing, providing a specific example Photo credit: icanhas.cheezburger.com
  • 10. Panel Questions How do you market your in-plant? What’s most helpful?
  • 11. Panel Questions What considerations do you use when selecting equipment and software? Which factors are key? Photo credit: marriottschool.byu.edu
  • 12. Panel Questions Share your experience with Contracting and Managed Services Photo credit: smarterservices.com
  • 13. Panel Questions What new technologies or capabilities are you considering or have you added?
  • 14. Panelist Questions  What have you tried that did not work and how did you move forward (wise idea)?
  • 15. Panel Questions What is your biggest issue/challenge?
  • 16. Wise Ideas  If you could give just one piece of advice to other in-plants, what would it be?
  • 18. Closing  Join the panelists today in RSA’s booth #231 for a reception (complimentary refreshments) from 4-5pm Keep the conversation going- join the Linked in In- Plant Print Professionals Group