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3 tra uae

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    3 tra uae 3 tra uae Presentation Transcript

    • Bit-stream in the UAE
      du experiences
    • du is pioneering advanced and innovative fixed services across its footprint
      • du is the 1st operator to provide advanced Fibre to the Home (FTTH) connections to 100% of its customers
      • du provides innovative BB, fixed line and IPTV services over its superfast fibre optic network to customers within the du zone
      • du has pioneered Real Home Broadband and Real Business Broadband to bring fast broadband connectivity to its customers at affordable prices, for the 1st time in the UAE
      • For customers living outside the du area, du offers the benefit of high-value fixed line services through its Homephone Carrier Select (and soon Carrier Pre-Select) service
    • The UAE bit-stream initiative is unique is several ways and is comprehensive in scope
      Dimensions of bit-stream in the UAE
      Bit-stream based fixed services will be available to customers in all 7 Emirates
      • Abu Dhabi
      • Dubai
      • Sharjah
      • Umm-al-Quwain
      • Ajman
      • Fujairah
      • Ras al Khaimah
      All the fixed access technologies present in the du and Etisalat network are in scope for bit-stream
      • IP DSLAM
      • ATM DSLAM
      • MSAN
      • GPON
      • FTTH
      Access Technologies
      Geography
      Bit-stream scope
      Customer segments, types
      Wholesale products
      Automated processes, SLA
      All customer groups are eligible for bit-stream
      • Residential customers
      • SOHO, SME customers
      • Enterprise customers
      All fixed products and services will be available via bit-stream wholesale
      • Broadband
      • Landline – voice over bit-stream
      • IPTV
      • Fixed services for small and medium enterprises (SME)
      • Symmetric business services
      • L2VPN
      All the wholesale processes involved in the end-to-end customer lifecycle are being automated, and will be delivered against pre-defined SLA parameters
      • New Order, Migration
      • Upgrade / Downgrade processes
      • Relocation process
      • Cease process
      • Wholesale Trouble Ticketing
      • Comprehensive SLA for all processes, backed up by SLG, to ensure a good customer experience
    • Bitstream timeline
      • Negotiations commenced in 2009
      • Technical proof of concept has been conducted in parallel
      • Currently conducting end to end inter-operator testing
      • Plan to launch Bitstream by the end of 2011