3 tra uae

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3 tra uae

  1. 1. Emirates Integrated Telecommunications Company The views expressed in this presentation are solely of the presenter and not necessarily of du Bit-stream in the UAE du experiences
  2. 2. 2Copyright © 2011 du All rights reserved. du is pioneering advanced and innovative fixed services across its footprint  du is the 1st operator to provide advanced Fibre to the Home (FTTH) connections to 100% of its customers  du provides innovative BB, fixed line and IPTV services over its superfast fibre optic network to customers within the du zone  du has pioneered Real Home Broadband and Real Business Broadband to bring fast broadband connectivity to its customers at affordable prices, for the 1st time in the UAE  For customers living outside the du area, du offers the benefit of high-value fixed line services through its Homephone Carrier Select (and soon Carrier Pre-Select) service
  3. 3. 3Copyright © 2011 du All rights reserved. The UAE bit-stream initiative is unique is several ways and is comprehensive in scope Bit-stream based fixed services will be available to customers in all 7 Emirates  Abu Dhabi  Dubai  Sharjah  Umm-al-Quwain  Ajman  Fujairah  Ras al Khaimah All fixed products and services will be available via bit-stream wholesale  Broadband  Landline – voice over bit-stream  IPTV  Fixed services for small and medium enterprises (SME)  Symmetric business services  L2VPN All the fixed access technologies present in the du and Etisalat network are in scope for bit-stream  IP DSLAM  ATM DSLAM  MSAN  GPON  FTTH All customer groups are eligible for bit-stream  Residential customers  SOHO, SME customers  Enterprise customers All the wholesale processes involved in the end-to-end customer lifecycle are being automated, and will be delivered against pre-defined SLA parameters  New Order, Migration  Upgrade / Downgrade processes  Relocation process  Cease process  Wholesale Trouble Ticketing  Comprehensive SLA for all processes, backed up by SLG, to ensure a good customer experience Bit- stream scope Access Technologies Geography Wholesale products Automated processes, SLA Customer segments, types Dimensions of bit-stream in the UAE
  4. 4. 4Copyright © 2011 du All rights reserved. Bitstream timeline  Negotiations commenced in 2009  Technical proof of concept has been conducted in parallel  Currently conducting end to end inter-operator testing  Plan to launch Bitstream by the end of 2011

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