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1
DRIVING BUSINESS
TRANSFORMATION WITH
INTEGRATED COLLABORATION
2
THE CIO LANDSCAPE
3
TOP CIO PRIORITIES
Mobility Solutions and
Cloud Computing
made the biggest jumps
Top priorities remain
consistent
• Business Intelligence
• Mobility Solutions
• Virtualization
Source: The Essential CIO, IBM 2011
4
MOBILITY: DEVICE OVERVIEW
Adoption of mobile technology in the last decade has been
• 2X faster than 1990s internet adoption
• 3X faster than social networking adoption, and
• 10X faster than 1980s PC adoption
5
TABLETS AND USAGE TRENDS
Source: Forrsights Workforce Employee Survey, Q2 2012
6
BENEFITS OF THE CLOUD
7
MARKET & INDUSTRY INSIGHTS
8
WE ARE THE MEETING EXPERTS
Data and observations from
• 20 years in collaboration technology
• Exclusive focus on collaboration
• 75% of Fortune 100 clientele
• Over 35,000 customers
• In the last five years:
• Connecting nearly 1-billion people
• From 137 countries
• In over 200 million meetings
9
COLLABORATION YESTERDAY
10
COLLABORATION TRANSFORMED
Audio conferencing naturally evolved into web and video conferencing
11
MISSED OPPORTUNITIES: WEB
CONFERENCING
• Over 60% of PGi customers agree that meeting online is more effective than phone
calls
• Yet only 30% of our customers are actually using BOTH audio and web
conferencing meetings at the same time!
12
MISSED OPPORTUNITIES: MOBILITY SOLUTIONS
The devices are out there
Forrester estimates:
• 555 Million Information Workers will grow to
865 Million by 2016
• 70% of firms issue executives both a
laptop and smartphone
• 52% of information workers across 17 countries
report using three or more devices for work
But they are not being used in collaboration
• 34% of all conference call access was through a
mobile or VoIP device. (Wainhouse)
• 21% of meeting participants access via smartphone
(PGi customer survey)
13
BENEFITTING FROM
INTEGRATED COLLABORATION
14
RECOGNIZED COLLABORATION BENEFITS
• A business and its IT department both benefit
from the rollout of collaboration technology
• Forrester research shows that collaboration tools
help business leaders
• reduce travel expenses,
• improve corporate communication, and
• improve project management while helping IT
leaders reduce their costs
• These benefits are attributable to improvements
that include communications technologies like
cloud-based conferencing services
Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
15
COLLABORATION INVESTMENTS
• Firms are using more team workspaces, Web 2.0 tools, and real-time communications
Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
16
COLLABORATION IN PIECES
MOBILITY
SOLUTIONS
COLLABORATION
CLOUD
COMPUTING
SELF SERVICE
PORTALS
17
INTEGRATING THE PIECES TOGETHER
MOBILITY
SOLUTIONS
COLLABORATION
CLOUD
COMPUTING
SELF SERVICE
PORTALS
18
PROOF POINT: LYNC ONLINE INTEGRATION
Growth in Lync Online Audio Integration
usage
• From January 2012 to March 2013
Cloud Computing for IM/Chat & Audio
Conferencing
• Audio Conferencing Adapter for Lync
provides:
• Global PSTN audio conferencing
• Integrated with Lync Online VoIP
• Meeting scheduling from Lync
19
When Collaboration technologies integrate with Mobile and Cloud technologies, you can
Transform how your employees work, meet and benefit from collaboration.
YOU COULD COLLABORATE BETTER
TODAY
20
PGi makes no representation or warranties with respect to the accuracy or
completeness of the contents of this SlideShare presentation. PGi specifically
disclaim any and all express or implied warranties, including without
limitation, warranties of merchantability, non-infringement, or fitness for any
particular purpose relating to the contents of this SlideShare presentation. PGi shall
in no event be liable for any loss of profits or any other commercial
damages, including but not limited to special, indirect, incidental, consequential, or
other damages relating to the contents of this eBook or any reliance on the
contents of this SlideShare presentation.
Apple and iTunes are registered trademarks of Apple, Inc., registered in the U.S.
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Driving Business Transformation with Integrated Collaboration

  • 3. 3 TOP CIO PRIORITIES Mobility Solutions and Cloud Computing made the biggest jumps Top priorities remain consistent • Business Intelligence • Mobility Solutions • Virtualization Source: The Essential CIO, IBM 2011
  • 4. 4 MOBILITY: DEVICE OVERVIEW Adoption of mobile technology in the last decade has been • 2X faster than 1990s internet adoption • 3X faster than social networking adoption, and • 10X faster than 1980s PC adoption
  • 5. 5 TABLETS AND USAGE TRENDS Source: Forrsights Workforce Employee Survey, Q2 2012
  • 8. 8 WE ARE THE MEETING EXPERTS Data and observations from • 20 years in collaboration technology • Exclusive focus on collaboration • 75% of Fortune 100 clientele • Over 35,000 customers • In the last five years: • Connecting nearly 1-billion people • From 137 countries • In over 200 million meetings
  • 10. 10 COLLABORATION TRANSFORMED Audio conferencing naturally evolved into web and video conferencing
  • 11. 11 MISSED OPPORTUNITIES: WEB CONFERENCING • Over 60% of PGi customers agree that meeting online is more effective than phone calls • Yet only 30% of our customers are actually using BOTH audio and web conferencing meetings at the same time!
  • 12. 12 MISSED OPPORTUNITIES: MOBILITY SOLUTIONS The devices are out there Forrester estimates: • 555 Million Information Workers will grow to 865 Million by 2016 • 70% of firms issue executives both a laptop and smartphone • 52% of information workers across 17 countries report using three or more devices for work But they are not being used in collaboration • 34% of all conference call access was through a mobile or VoIP device. (Wainhouse) • 21% of meeting participants access via smartphone (PGi customer survey)
  • 14. 14 RECOGNIZED COLLABORATION BENEFITS • A business and its IT department both benefit from the rollout of collaboration technology • Forrester research shows that collaboration tools help business leaders • reduce travel expenses, • improve corporate communication, and • improve project management while helping IT leaders reduce their costs • These benefits are attributable to improvements that include communications technologies like cloud-based conferencing services Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
  • 15. 15 COLLABORATION INVESTMENTS • Firms are using more team workspaces, Web 2.0 tools, and real-time communications Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
  • 17. 17 INTEGRATING THE PIECES TOGETHER MOBILITY SOLUTIONS COLLABORATION CLOUD COMPUTING SELF SERVICE PORTALS
  • 18. 18 PROOF POINT: LYNC ONLINE INTEGRATION Growth in Lync Online Audio Integration usage • From January 2012 to March 2013 Cloud Computing for IM/Chat & Audio Conferencing • Audio Conferencing Adapter for Lync provides: • Global PSTN audio conferencing • Integrated with Lync Online VoIP • Meeting scheduling from Lync
  • 19. 19 When Collaboration technologies integrate with Mobile and Cloud technologies, you can Transform how your employees work, meet and benefit from collaboration. YOU COULD COLLABORATE BETTER TODAY
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Editor's Notes

  1. SMBs see exciting reasons for moving applications to the cloud.+ Mobility: 64% of SMBs report improved satisfaction of business users with mobile access to business applications.+ Availability: With nearly always-on availability, SMBs can expand their reach anywhere, becoming digital 24/7/365 global businesses.+ Cost Savings: Without the additional hardware, software and manpower costs of on-premise solutions, SMBs are expanding their reach by leveraging strategic partnerships and resourcesto improve customer service, Service Level Agreements (SLAs) and innovation.Over three-quarters of SMBs who move to the cloud see reduced capital expenses and 84% see lower application costs