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Driving Business Transformation with Integrated Collaboration

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Learn how to transform your business by using integrating collaboration.

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Driving Business Transformation with Integrated Collaboration

  1. 1. 1 DRIVING BUSINESS TRANSFORMATION WITH INTEGRATED COLLABORATION
  2. 2. 2 THE CIO LANDSCAPE
  3. 3. 3 TOP CIO PRIORITIES Mobility Solutions and Cloud Computing made the biggest jumps Top priorities remain consistent • Business Intelligence • Mobility Solutions • Virtualization Source: The Essential CIO, IBM 2011
  4. 4. 4 MOBILITY: DEVICE OVERVIEW Adoption of mobile technology in the last decade has been • 2X faster than 1990s internet adoption • 3X faster than social networking adoption, and • 10X faster than 1980s PC adoption
  5. 5. 5 TABLETS AND USAGE TRENDS Source: Forrsights Workforce Employee Survey, Q2 2012
  6. 6. 6 BENEFITS OF THE CLOUD
  7. 7. 7 MARKET & INDUSTRY INSIGHTS
  8. 8. 8 WE ARE THE MEETING EXPERTS Data and observations from • 20 years in collaboration technology • Exclusive focus on collaboration • 75% of Fortune 100 clientele • Over 35,000 customers • In the last five years: • Connecting nearly 1-billion people • From 137 countries • In over 200 million meetings
  9. 9. 9 COLLABORATION YESTERDAY
  10. 10. 10 COLLABORATION TRANSFORMED Audio conferencing naturally evolved into web and video conferencing
  11. 11. 11 MISSED OPPORTUNITIES: WEB CONFERENCING • Over 60% of PGi customers agree that meeting online is more effective than phone calls • Yet only 30% of our customers are actually using BOTH audio and web conferencing meetings at the same time!
  12. 12. 12 MISSED OPPORTUNITIES: MOBILITY SOLUTIONS The devices are out there Forrester estimates: • 555 Million Information Workers will grow to 865 Million by 2016 • 70% of firms issue executives both a laptop and smartphone • 52% of information workers across 17 countries report using three or more devices for work But they are not being used in collaboration • 34% of all conference call access was through a mobile or VoIP device. (Wainhouse) • 21% of meeting participants access via smartphone (PGi customer survey)
  13. 13. 13 BENEFITTING FROM INTEGRATED COLLABORATION
  14. 14. 14 RECOGNIZED COLLABORATION BENEFITS • A business and its IT department both benefit from the rollout of collaboration technology • Forrester research shows that collaboration tools help business leaders • reduce travel expenses, • improve corporate communication, and • improve project management while helping IT leaders reduce their costs • These benefits are attributable to improvements that include communications technologies like cloud-based conferencing services Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
  15. 15. 15 COLLABORATION INVESTMENTS • Firms are using more team workspaces, Web 2.0 tools, and real-time communications Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.
  16. 16. 16 COLLABORATION IN PIECES MOBILITY SOLUTIONS COLLABORATION CLOUD COMPUTING SELF SERVICE PORTALS
  17. 17. 17 INTEGRATING THE PIECES TOGETHER MOBILITY SOLUTIONS COLLABORATION CLOUD COMPUTING SELF SERVICE PORTALS
  18. 18. 18 PROOF POINT: LYNC ONLINE INTEGRATION Growth in Lync Online Audio Integration usage • From January 2012 to March 2013 Cloud Computing for IM/Chat & Audio Conferencing • Audio Conferencing Adapter for Lync provides: • Global PSTN audio conferencing • Integrated with Lync Online VoIP • Meeting scheduling from Lync
  19. 19. 19 When Collaboration technologies integrate with Mobile and Cloud technologies, you can Transform how your employees work, meet and benefit from collaboration. YOU COULD COLLABORATE BETTER TODAY
  20. 20. 20 PGi makes no representation or warranties with respect to the accuracy or completeness of the contents of this SlideShare presentation. PGi specifically disclaim any and all express or implied warranties, including without limitation, warranties of merchantability, non-infringement, or fitness for any particular purpose relating to the contents of this SlideShare presentation. PGi shall in no event be liable for any loss of profits or any other commercial damages, including but not limited to special, indirect, incidental, consequential, or other damages relating to the contents of this eBook or any reliance on the contents of this SlideShare presentation. Apple and iTunes are registered trademarks of Apple, Inc., registered in the U.S. and other countries.

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