Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams
•Download as PPTX, PDF•
2 likes•798 views
Recommended
Recommended
More Related Content
Viewers also liked
Similar to Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams
Similar to Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams (20)
Recently uploaded
Recently uploaded (20)
Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams
- 1. Matthew Robertson Commercial Director Dave Ffowcs Williams Director and Head of Postal
- 3. • Click & Collect Major Threats to Carriers • Consumer Preferences • Multi Carrier Solutions • Cross Border Shipping
- 4. Consumer Preferences: • Webshop Toolkits • Service Selection • Alternative Delivery Integration with: • Warehouse Management Systems • Sales Order Processing Systems • Order Management Systems Integration with: • Domestic Carriers • International Carriers • Vendors Consolidated Tracking: • Carrier • Vendor • Third Party Turning threats into Opportunities NetDespatch processing platforms: • Domestic Post & Parcel • Click & Collect • Intelligent Vendor Selection • Cross Border fjk
- 5. Order Online Email alert with link to Tracking Advanced Mobile Tracking Drive Customer Loyalty...
- 6. Real-time driver information to improve doorstep experience Capture Delivery Preferences of the customer Allow the customer choice – show your value…Deliver First Time, Every
- 7. • Control of process in the field including how drivers work with shippers and consumers • Real time track event visibility and exception alert management • BYOD applications for low volume staff • Consumer profile management and re-direct in transit capability • Upsell at the door step and ability to change core processes, by job, customer application flow • Leading-edge shipping solutions, through seamless integration, compliant label production, centralised view of tracking • 120,000+ retailers worldwide provided seamless integration, fast labelling & pre-advice • Web-shop toolkits, integration, in- store transaction processing and mobile technology integration • Intelligent Vendor Selection, multi-carrier labels, documentation at point of despatch About Us
Editor's Notes
- Technology has been changing the retail landscape for some years now; meanwhile new challenges and opportunities become available for those attentive to these changes. When brick and mortar stores are divorced from their digital ecommerce sites, it deteriorates the shopping experience. When previous interactions with brands are not analyzed or recorded, the customer’s journey is impoverished. When in-store shopping is tedious and lacks personalization, companies lose sales and loyalty. When delivery is not right first time everytime, brands are tarnished. Across stores and online shopping there is a plethora of activity analysing behaviours and capturing preferences,