A few weeks ago at our annual partner conference NetApp Insight, Jay Kidd made the prediction that by 2017 everyone who works in IT will have to think like a service provider. Whether you work for a company that is offering IT as a service to your customers – the set of customers who write you checks – or you work inside an enterprise, and provide IT to the company who writes your paycheck, you’re in the service provider business. And delivering IT as a service requires different thinking. Below are a few technology predictions to look for in 2013 as we make the march towards IT as a service.