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Session sponsored by:
Data-driven site
selection: How
understanding
consumer movement
drives Little Caesars’
expansion plan
Brad Puckett
Director, Market
Intelligence Planning
Little Caesars
Cate Zovod
VP, Product & Industry
Marketing
Near
www.near.com 2
Site Selection Is a Critical Decision for Restaurants
Success isn’t
guaranteed
30% of U.S.
restaurants fail
within their first
year
Investment is
huge
Many QSRs
require $1MM+ to
open a new
location
Choose the site with
the best chance of
success
www.near.com
Old Methods of Site Selection Fall Short
Rules of thumb don’t account
for differences in markets
1-3-5 mile radius doesn’t
reflect actual trade areas
Consumer surveys aren’t
scalable & get stale quickly
1-3-5 mile radius for locations near
NYC vs. actual visitor home locations
1-mile radius in the Bronx
www.near.com
The New Approach to Site Selection Is Using Human Movement
Data
Understand Competitor
Trade Areas
Get Insights by Time
of Day / Day of Week
Highly active in
lunch hours
Relatively quiet in
lunch hours
See the Busiest Parts of
Shopping Centers
www.near.com 5
Multiple Sources of
Raw Data
Processing and
Contextualization
Refined
Data Supply
Location
Intelligence
What Is Human Movement Data?
Powerful data on people and places to understand consumer patterns,
origin, profiles and more
Focus on Quality
Near discards as much as 75% of the data entering our doors
www.near.com
Case Study:
How Data Drives
Little Caesars
Expansion Plan
www.near.com 7
Little Caesars: Poised for Growth
www.near.com 8
Expansion Goals
Maximize ROI across new locations
Scale efforts for significant global expansion in next 5 years
Minimize cannibalization for existing stores
www.near.com
Challenges
www.near.com 10
The Challenges
Standard minimum
space between locations
misses market nuances
Global expansion with
more than 150 team
members involved
Need partners that
can help with
accuracy & scalability
www.near.com
Solution
www.near.com 12
1. Get more granular information for gap analysis
2. Understand cannibalization potential based on true trade areas
3. Scale data usage to a large, international team working on
expansion
Why Human Movement Data?
www.near.com 13
1. Focus on Quality Data, not only Quantity
2. Precise vs. Point and Radius Polygons
3. Globally-Sourced Data
Plus, Privacy-Compliant & Using Transparent Methodology
What Did We Look for in Human Movement Data Sources?
www.near.com
What We Wanted to
Learn from Human
Movement Data
www.near.com 15
Questions Human Movement Data Can Answer in Site Selection
Site’s
potential
trade area?
Where do
customers
live and
work?
Performanc
e by day of
week?
Performanc
e by time of
day?
Affinity brands my
customers like?
Highest foot
traffic area of
a shopping
center?
And more…
www.near.com 16
The Questions We Focused On For Our Expansion Strategy
Root the growth strategy with a deep understanding of customers and markets:
Where are there gaps
in markets that could
make good locations?
What are common
demographic traits of
successful markets?
How could new locations
impact existing locations
(cannibalization)?
www.near.com
The Process
www.near.com 18
The Process
Evaluation of existing
markets
Perform a gap
analysis using Near
data
Strategic Market
Planning
www.near.com 19
Impact Analysis
www.near.com
Results
www.near.com 21
Results
Human movement data has helped Little Caesars:
Identify a significant
number of opportunities
across the country
Empower 150
employees globally
with data for planning
Share valuable information
with franchisees to help
them decide whether to
expand
www.near.com 22
Future Goals?
Utilize data around affinity reports and more towards marketing strategy
Roll out this data & site selection process globally
Use the data to identify and validate new global markets for expansion
www.near.com
Getting Started
www.near.com 24
More Ways Restaurants Can Use Human Movement Data
Performing
market
research
Serving
location-based
advertising
Measuring &
quantifying
ROI
Offering
personalized
experiences
Understanding
cannibalization
potential
Getting deeper
location insights
And
more…
Enhancing
customer
profiles
Generating
competitive
intelligence
www.near.com 25
Near’s Enterprise Solutions for People, Places and Products
Data Intelligence Platform
Built on Near’s unified persistent identifiers, 250+ consumer
enrichments and billions of visits to 20M POIs globally
Lens of Places for
Operational Intelligence
Lens of People and Products
for Marketing Intelligence
Turn to our shared source of truth for consumer behavior data
across multiple departments. Near products provide actionable
insights to give you the confidence to make data-driven decisions.
www.near.com
For More Information
Come by our booth:
#1317
Reach out with any questions:
info@near.com
Get a demo & learn more:
near.com
Thank You
Connect with us at www.near.com
From inception, the Near Platform has followed a privacy-led design. All incoming data streams to the platform are consensual. We are GDPR compliant, and the platform has built-in
processes to forget and purge user data on requests. Read the complete privacy policy at near.com/privacy
27

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Data-driven site selection: How understanding consumer movement drives Little Caesars' expansion plan

  • 1. Session sponsored by: Data-driven site selection: How understanding consumer movement drives Little Caesars’ expansion plan Brad Puckett Director, Market Intelligence Planning Little Caesars Cate Zovod VP, Product & Industry Marketing Near
  • 2. www.near.com 2 Site Selection Is a Critical Decision for Restaurants Success isn’t guaranteed 30% of U.S. restaurants fail within their first year Investment is huge Many QSRs require $1MM+ to open a new location Choose the site with the best chance of success
  • 3. www.near.com Old Methods of Site Selection Fall Short Rules of thumb don’t account for differences in markets 1-3-5 mile radius doesn’t reflect actual trade areas Consumer surveys aren’t scalable & get stale quickly 1-3-5 mile radius for locations near NYC vs. actual visitor home locations 1-mile radius in the Bronx
  • 4. www.near.com The New Approach to Site Selection Is Using Human Movement Data Understand Competitor Trade Areas Get Insights by Time of Day / Day of Week Highly active in lunch hours Relatively quiet in lunch hours See the Busiest Parts of Shopping Centers
  • 5. www.near.com 5 Multiple Sources of Raw Data Processing and Contextualization Refined Data Supply Location Intelligence What Is Human Movement Data? Powerful data on people and places to understand consumer patterns, origin, profiles and more Focus on Quality Near discards as much as 75% of the data entering our doors
  • 6. www.near.com Case Study: How Data Drives Little Caesars Expansion Plan
  • 7. www.near.com 7 Little Caesars: Poised for Growth
  • 8. www.near.com 8 Expansion Goals Maximize ROI across new locations Scale efforts for significant global expansion in next 5 years Minimize cannibalization for existing stores
  • 10. www.near.com 10 The Challenges Standard minimum space between locations misses market nuances Global expansion with more than 150 team members involved Need partners that can help with accuracy & scalability
  • 12. www.near.com 12 1. Get more granular information for gap analysis 2. Understand cannibalization potential based on true trade areas 3. Scale data usage to a large, international team working on expansion Why Human Movement Data?
  • 13. www.near.com 13 1. Focus on Quality Data, not only Quantity 2. Precise vs. Point and Radius Polygons 3. Globally-Sourced Data Plus, Privacy-Compliant & Using Transparent Methodology What Did We Look for in Human Movement Data Sources?
  • 14. www.near.com What We Wanted to Learn from Human Movement Data
  • 15. www.near.com 15 Questions Human Movement Data Can Answer in Site Selection Site’s potential trade area? Where do customers live and work? Performanc e by day of week? Performanc e by time of day? Affinity brands my customers like? Highest foot traffic area of a shopping center? And more…
  • 16. www.near.com 16 The Questions We Focused On For Our Expansion Strategy Root the growth strategy with a deep understanding of customers and markets: Where are there gaps in markets that could make good locations? What are common demographic traits of successful markets? How could new locations impact existing locations (cannibalization)?
  • 18. www.near.com 18 The Process Evaluation of existing markets Perform a gap analysis using Near data Strategic Market Planning
  • 21. www.near.com 21 Results Human movement data has helped Little Caesars: Identify a significant number of opportunities across the country Empower 150 employees globally with data for planning Share valuable information with franchisees to help them decide whether to expand
  • 22. www.near.com 22 Future Goals? Utilize data around affinity reports and more towards marketing strategy Roll out this data & site selection process globally Use the data to identify and validate new global markets for expansion
  • 24. www.near.com 24 More Ways Restaurants Can Use Human Movement Data Performing market research Serving location-based advertising Measuring & quantifying ROI Offering personalized experiences Understanding cannibalization potential Getting deeper location insights And more… Enhancing customer profiles Generating competitive intelligence
  • 25. www.near.com 25 Near’s Enterprise Solutions for People, Places and Products Data Intelligence Platform Built on Near’s unified persistent identifiers, 250+ consumer enrichments and billions of visits to 20M POIs globally Lens of Places for Operational Intelligence Lens of People and Products for Marketing Intelligence Turn to our shared source of truth for consumer behavior data across multiple departments. Near products provide actionable insights to give you the confidence to make data-driven decisions.
  • 26. www.near.com For More Information Come by our booth: #1317 Reach out with any questions: info@near.com Get a demo & learn more: near.com
  • 27. Thank You Connect with us at www.near.com From inception, the Near Platform has followed a privacy-led design. All incoming data streams to the platform are consensual. We are GDPR compliant, and the platform has built-in processes to forget and purge user data on requests. Read the complete privacy policy at near.com/privacy 27