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M&E SYSTEMS DEVELOPMENT, PHOTOGRAPHY AND
  SUCCESS STORIES DOCUMENTATION TRAINING
     FOR MERCY CORPS LOCAL PARTNERS
                  (ELDORET)


           LEAP II PROGRAMME

         By Josiah Mukoya; M&E Specialist
                  26th April 2011




                MC Local partners M&E training   1
The Goal and LEAP II Youth Objective




                            LEAP II Goal:
  Strengthen the ability of local structures to address causes of post-
 election violence and promote sustainable peace and reconciliation in
                        the Rift Valley Province

                            Objective 3:
Support youth integration and address a key cause of violence through
   youth leadership training, small scale cash for work community
                  reconstruction projects and IGA’s




                            MC Local partners M&E training            2
Unemployment among the youth: a challenge




                    MC Local partners M&E training   3
The road to youth empowerment!


                    Youth Empowerment




                     MC Local partners M&E training   4
M&E – What?!
Monitoring
• A simple recording of activities and results against plans and budgets. Provides records
of activities and results, and signals problems to be remedied along the way.
• A continuous function that uses the systematic collection of data on specified indicators
to provide Project management and the main stakeholders of an ongoing development
intervention.

Evaluation
• Explains why a particular problem has arisen, or why a particular outcome has occurred
or failed to occur in relation to pre-set targets and objectives; the cause or effect.

M&E Levels – Input, Activity, Output, Outcomes and Impact
Monitoring and Evaluation are interdependent

            Project start                      Mid-point                  End of project



Assessment
                              Monitoring                  Monitoring
             Baseline                   Mid-term Evaluation         Final Evaluation
           (Key indicators)           (Explore implementation issues)   (Effects of the projects)
                                     MC Local partners M&E training                                 5
Monitoring and Evaluation – the difference




                        MC Local partners M&E training   6
Why M&E

• Promotes accountability and transparency
• Gives data for decision making
• Demonstrates results
• Promotes learning
• Facilitate project design
• Increasingly needed to be competitive in the development sector.
• Ensures agreed program design and strategies only get modified through a formal
review process, and when the program context changes (e.g. other causes of the
original problem have emerged)
• The adoption of Results-based M&E provides an opportunity to explore different
approaches and methods which involve stakeholders more directly in building
sustainable development results.




                                MC Local partners M&E training                      7
Key Steps to effective M&E

 1.    Budget for M&E                             1.      Conduct regular meetings to
 2.    Staff for M&E                                      Reflect on M&E data
 3.    Incorporate M&E into project               2.      Make the Log frame a living
       Work plan                                          document
 4.    Conduct a DM&E Workshop                    3.      Report project results to
       at project start-up                                Beneficiaries and other
 5.    Develop an Indicator Plan                          Stakeholders
 6.    Develop Data Collection and                4.      Conduct Baselines and Final
       Management Processes                               Evaluations


How M&E has evolved:
• From monitoring and evaluating project processes, inputs and outputs to an
emphasis on measuring results, outcomes and impact

• From M&E being predominantly donor-led to increased interest in country-led
approaches, with evaluation increasingly conducted in partnership with a broader
range of stakeholders, including the program’s intended beneficiaries




                                 MC Local partners M&E training                         8
Tools, Methods and Approaches to M&E
Tools
• Performance Indicators – Measures/Scales of inputs, processes, outputs,
  outcomes and impacts for development projects, programs or strategies
• The Logical Framework Approach

Methods
• Quantitative Methods – Surveys, project records etc
• Qualitative Methods – Rapid Appraisal methods, case studies
• Participatory Methods – PIA, PRA, Stakeholder mapping,

Approaches
• Cost-benefit and cost-effective analysis – Cost of an activity can be justified
  in monetary terms
• Impact Evaluation – Systematic identification of +ve or –ve effect of the
  program/activities




                                MC Local partners M&E training                  9
The Logical Framework Approach




•   Aids in identification of
    expected causal links-
    “Program Logic”-
    through; inputs,
    activities, outputs,
    objectives, and impact
•   Helps clarify objectives
•   Identifying
    performance indicators
•   Improve quality of
    project and program
    design




                                MC Local partners M&E training   10
LEAP II key personnel

                                                                                                    •       Country Director




                                                                            •       Program Manager
                                                                                                                                         •      Finance Officer

                                             •          M&E Officer




•       Program Coordinator                              •         Program Coordinator                                     •       Program Coordinator

    •        (Nakuru)                                          •        (Eldoret)                                              •        (Kericho)


                              •       Program Officer                                           •        Program Officer                                   •           Program Officer

                                  •      (Nakuru)                                                   •       (Eldoret)                                          •          (Kericho)


                                                                                            •           PM (WYIPD)
                  •        PM (PDF)                                                                                                                                •       PM (KYC)




                                                                                •        YDCs (Wareng, East, West, Nandi &
             •        YDCs (Mollo/Nakuru)                                                            Keiyo)                                                •           YDCs (East, West)




                                                                      MC Local partners M&E training                                                                                       11
The Power of Measuring Results (M&E)

•   If   you   do not measure results, you cannot tell success from failure
•   If   you   cannot see success, you cannot reward it
•   If   you   cannot reward success, you are probably rewarding failure
•   If   you   cannot see success, you cannot learn from it
•   If   you   cannot recognize failure, you cannot correct it
•   If   you   can demonstrate results, you can win public support.




Source: “10 steps to results based M&E”, Jody Zall Kusek and Ray C. Rist for WB




                                      MC Local partners M&E training              12
LEAP II Program Monitoring Plan (PMP)




                      MC Local partners M&E training   13
Roles and responsibilities for data collection, analysis and reporting
(Outcome Indicators)




                            MC Local partners M&E training            14
Responsibility and Learning Flowchart for Indicators




 Program team                                                           DME focal person
  (YDCs, PM)                   YDCs fill activity
                                                                           (YDC) checks
conducts activity             report form during
                                                                         data and shares
 with MC Advice                and after activity
                                                                        with PM, MC M&EO



                    Lessons                          Monthly meetings



                                                                         Monthly reports
                                  MC Quarterly
                                                                        with lessons learnt
                                  reports track
                                                                         from YDC to PM
                               indicators, lessons
                                                                         send to MCs PO,
                              learnt and recom.
                                                                            PC, M&E0




                         MC Local partners M&E training                                       15
LEAP II & YYC Monitoring tools


•   Activity report form (During and immediately after the activity)

•   Incidence report form

•   Dispute resolution form

•   Monthly Narrative report template/form
    - Executive Summary
    - Activity description, Progress against performance Benchmarks and Indicators
    - Challenges and Lessons learned/Recommendations
    - Next Month Work plan
    - Annex – Photographs etc




                                  MC Local partners M&E training                     16
LEAP II - two year Master Work Plan


                                                   YEAR 2010                                           YEAR 2011                                        YEAR 2012

Activity                                  July Aug Sept Oct    Nov   Dec   Jan   Feb   Mar   April May June July Aug Sept Oct   Nov Dec   Jan   Feb   Mar   April May June July

Goal 1. Build and strengthen local mechanisms for conflict mitigation and reconciliation
1.0 Monthly Planning (PM, M&E,
PC's, P.O's, PA,Finance)
1.2 Baseline, conflict assessment and
mapping
1.3 Establishment and strengthening
of DPCs
1.4 Conflict management and
consensus building training
1.5 Conduct 32-40 district leaders
dialogue forums
1.6 Establishment of early warning
systems
1.7 Multi district and provinvial
leaders regional forums

Goal 2. Support community dialogues and implement joint develoment projects that build bridges among devided communnities for coexistence
2.0 80 Community reconciliation
dialogues implimentation
2.1 64 district reconstruction projects
implementation
2.1 Joint monitoring teams
identification and training

Goal 3. Support youth integration and address a key cause of violence through youth leadership training, small scale Cash for work community reconstruction projects and
income generation activities
3.1 Organisational capacity building
of youth partenr & YSHG
3.2 Core training for youth self help
groups leaders
3.3 40 rapid response C4W youth
community reconstruction projects
3.4 Identification and implementation
of 40 IGAs
3.6 Production of 8 youth success
stories



                                                                                 MC Local partners M&E training                                                        17
Mercy Corps - LEAP II goal 3 Work Plan (January - June, 2011)

                                                                                                                                                                  Person
      Activity                     January                      February            March               April                May                 June           Responsible
Objective 1: Build and strengthen local mechanisms for conflict mitigation and reconciliation
Objective 2: Support community dialogues and implement joint development projects that build bridges among divided communities for peaceful co-existence
Objective 3: Support youth integration and address a key cause of violence through youth leadership training, small scale cash for work community reconstruction projects and
IGA’s
3.1 Organizational
capacity building for
youth partner and     Local partners capacity building, 7th
YSHG                  in all the districts.                                                                                                                   (PM,PC’s)

3.2 Core training for                                         1st KRC, 4th ELD, 21st                                                                          (PCs,
YSHG leaders                                                  NKR - core training                                                                             Pos,YDC's)
                      Shortlisting and environ. scan
3.3 20/40 rapid       complete by Dec. 2010, prev year
response youth C4W and send to USAID by 1st January Start implementation by                                                                                  (PC's,PO's,
reconstruct. projects 2011.                            1st Feb. 2011                                                                                         YDC's)
                                                                                                By 1st April, List of                                        (Specialist,
3.4 Identification                                                                              participants and youth 10th may, vetting 1st June, start     private sector,
and implementation                                                                              groups for IGA         of business plans continuous business PM,PC’s,
of 20/40 IGA's                                                                                  training ready         and shortlisting  mentoring           YDC's)
                                                                                                IGA training, 7th
                                                                                                ELD, 14th KRC and By 24th May IGA                            (PC's,PO's,
                                                                                                14th NKR               money disbursed                       YDC's)
                                                                                                Business plans
                                                                                                deadlines, 14th ELD,
                                                                                                28th for KRC and                                             (PC's,Pos,
                                                                                                NKR                                                          YDC's)
                                                                                                                                         By 30th June 2
3.5 Production of                                                                                                                        stories KRC, 5      (PM,M&E,
youth success stories                                                                                                                    stories ELD, 2      PC’s,journalists,
                                                                                                                                         stories NKR         PO, YDC's)

                                                                         MC Local partners M&E training                                                                 18
Photography and story telling for M&E – What is it?


• The conveying of events and ideas in
words, gestures, images and sounds

• One of the most basic ways of sharing
knowledge, of making sense of experience
and seeing oneself in relation to others

• The world’s oldest profession

• A way to reach out, connect and share
something with others




                                  MC Local partners M&E training   19
Program story photography



•   Photographs bring the story to life. The
    photo should be colorful, depict action,
    capture people's attention, and feature a
    main character prominently.
•   You should also include a caption or
    quote that briefly summarize what is
    occurring in the photograph.
•   Include the who -- including a name,
    what, when, and where in 8-15 words.




                                   MC Local partners M&E training   20
Tips for Taking Photographs

• Ask permission first
• Create a comfortable atmosphere
• Create a setting that will explain, clarify,
and strengthen the story.
• Get close to the subject.
• Use the “rule of thirds” and place the
subject in the top or bottom and left or right
third of the frame.
• Use available light instead of flash whenever
possible.




                                 MC Local partners M&E training   21
Human interest/Impact/Success stories
•   A success story - Illustrates a project’s impact by detailing an individual’s
    positive experiences in his or her own words. Success stories include the
    when, what, where, how, and why of a project’s impact.

•   A learning story - focuses on the lessons learned through an individual’s
    positive and negative experiences (if any) with a project. Learning stories
    examine individual responses to challenges that arise out of the project
A good success story has the following:
1. Compelling title
2. Intriguing lead or hook
“Doug Haywood is the crab in the gumbo. And Mercy Corps is helping stir the
   pot.”
3. Good story-specific photos
4. Character-driven details
•   “It might look like any other school day for 14-year-old Bosco Odongo…the
    truth is, though, he's never been to school before.”

                                MC Local partners M&E training                  22
When writing a success story:

•   Keep the story short. Between 500 and 750 words is ideal for maintaining readers’
    interest and conveying the information.
Do . . .
• Keep your target audience in mind. Check the story’s readability by asking a target
    audience member to read the story prior to publication.
• Include the subject’s personality, surroundings, and his/her appearance (if relevant
    to the story)
• Focus on qualitative information, adding supporting quantitative information where
    appropriate
• Include direct quotes from all information sources. If staff are quoted, present their
    background, qualifications, and project experience
• Avoid acronyms, jargon, and foreign
• Include details to help non-technical readers understand any technical information
    provided
• Proofread the final story.




                                   MC Local partners M&E training                      23
Contn ….


 Don’t . . .
 • Overdramatize the information as
    this may lessen credibility
 • Make subjective judgments,
    whether positive or negative,
    about an individual’s appearance,
    character, or experiences
 • Dehumanize interviewees by
    using impersonal language (for
    example, it is better to write “a
    person improved his/her
    situation,” rather than “a person
    was rehabilitated”).




                             MC Local partners M&E training   24
Success story – The body



•   Start with a good headline or title that is
    simple, jargon-free, and has impact.
•   The headline should summarize the
    story in a nutshell; and include action
    verbs that bring the story to life. Your
    headline should include few words.
•   Build a narrative flow for your story -
    with a beginning, middle, and end.
•   Describe the problem or the issue and
    the solution or response.
•   Avoid acronyms, program names, and
    partner names.
•   Focus on the main subject of the story:
    the people that this program helps.




                                    MC Local partners M&E training   25
People relate to other people – Not Programs
•“Her name is Laurene. She lives in a
church. She is 10 years old.

•“She is among thousands of children
who have taken refuge in urban Goma's
gritty neighborhoods rather than risk
dangers in the camps. They're being
housed in churches, schools, community
centers and other public buildings - but
they're neither getting the food nor most
of the other assistance that those in the
camps are receiving.

•“Mercy Corps has stepped up to fill the
void and meet at least three of their
most critical needs: clean water,
sanitation and hygiene…but it's not easy
to explain why we didn't bring food
today.

•“So Laurene sits quietly on a church
pew, in the place she now calls home,
and waits for something to eat.”

                               MC Local partners M&E training   26
How Mercy Corps use the stories




• The Mercy Corps Blog: began
May 2009, now has more than
600 blog entries from 170
bloggers in 34 different
countries
• Web feature sections that
highlight a certain region,
country or social challenge –
more than 2,000 stories on site
• Pitching stories to media
• Fundraising through emails ,
web appeals and campaigns




                                  MC Local partners M&E training   27
THANKS




         MC Local partners M&E training   28

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M&E, photography and success stories documentation

  • 1. M&E SYSTEMS DEVELOPMENT, PHOTOGRAPHY AND SUCCESS STORIES DOCUMENTATION TRAINING FOR MERCY CORPS LOCAL PARTNERS (ELDORET) LEAP II PROGRAMME By Josiah Mukoya; M&E Specialist 26th April 2011 MC Local partners M&E training 1
  • 2. The Goal and LEAP II Youth Objective LEAP II Goal: Strengthen the ability of local structures to address causes of post- election violence and promote sustainable peace and reconciliation in the Rift Valley Province Objective 3: Support youth integration and address a key cause of violence through youth leadership training, small scale cash for work community reconstruction projects and IGA’s MC Local partners M&E training 2
  • 3. Unemployment among the youth: a challenge MC Local partners M&E training 3
  • 4. The road to youth empowerment! Youth Empowerment MC Local partners M&E training 4
  • 5. M&E – What?! Monitoring • A simple recording of activities and results against plans and budgets. Provides records of activities and results, and signals problems to be remedied along the way. • A continuous function that uses the systematic collection of data on specified indicators to provide Project management and the main stakeholders of an ongoing development intervention. Evaluation • Explains why a particular problem has arisen, or why a particular outcome has occurred or failed to occur in relation to pre-set targets and objectives; the cause or effect. M&E Levels – Input, Activity, Output, Outcomes and Impact Monitoring and Evaluation are interdependent Project start Mid-point End of project Assessment Monitoring Monitoring Baseline Mid-term Evaluation Final Evaluation (Key indicators) (Explore implementation issues) (Effects of the projects) MC Local partners M&E training 5
  • 6. Monitoring and Evaluation – the difference MC Local partners M&E training 6
  • 7. Why M&E • Promotes accountability and transparency • Gives data for decision making • Demonstrates results • Promotes learning • Facilitate project design • Increasingly needed to be competitive in the development sector. • Ensures agreed program design and strategies only get modified through a formal review process, and when the program context changes (e.g. other causes of the original problem have emerged) • The adoption of Results-based M&E provides an opportunity to explore different approaches and methods which involve stakeholders more directly in building sustainable development results. MC Local partners M&E training 7
  • 8. Key Steps to effective M&E 1. Budget for M&E 1. Conduct regular meetings to 2. Staff for M&E Reflect on M&E data 3. Incorporate M&E into project 2. Make the Log frame a living Work plan document 4. Conduct a DM&E Workshop 3. Report project results to at project start-up Beneficiaries and other 5. Develop an Indicator Plan Stakeholders 6. Develop Data Collection and 4. Conduct Baselines and Final Management Processes Evaluations How M&E has evolved: • From monitoring and evaluating project processes, inputs and outputs to an emphasis on measuring results, outcomes and impact • From M&E being predominantly donor-led to increased interest in country-led approaches, with evaluation increasingly conducted in partnership with a broader range of stakeholders, including the program’s intended beneficiaries MC Local partners M&E training 8
  • 9. Tools, Methods and Approaches to M&E Tools • Performance Indicators – Measures/Scales of inputs, processes, outputs, outcomes and impacts for development projects, programs or strategies • The Logical Framework Approach Methods • Quantitative Methods – Surveys, project records etc • Qualitative Methods – Rapid Appraisal methods, case studies • Participatory Methods – PIA, PRA, Stakeholder mapping, Approaches • Cost-benefit and cost-effective analysis – Cost of an activity can be justified in monetary terms • Impact Evaluation – Systematic identification of +ve or –ve effect of the program/activities MC Local partners M&E training 9
  • 10. The Logical Framework Approach • Aids in identification of expected causal links- “Program Logic”- through; inputs, activities, outputs, objectives, and impact • Helps clarify objectives • Identifying performance indicators • Improve quality of project and program design MC Local partners M&E training 10
  • 11. LEAP II key personnel • Country Director • Program Manager • Finance Officer • M&E Officer • Program Coordinator • Program Coordinator • Program Coordinator • (Nakuru) • (Eldoret) • (Kericho) • Program Officer • Program Officer • Program Officer • (Nakuru) • (Eldoret) • (Kericho) • PM (WYIPD) • PM (PDF) • PM (KYC) • YDCs (Wareng, East, West, Nandi & • YDCs (Mollo/Nakuru) Keiyo) • YDCs (East, West) MC Local partners M&E training 11
  • 12. The Power of Measuring Results (M&E) • If you do not measure results, you cannot tell success from failure • If you cannot see success, you cannot reward it • If you cannot reward success, you are probably rewarding failure • If you cannot see success, you cannot learn from it • If you cannot recognize failure, you cannot correct it • If you can demonstrate results, you can win public support. Source: “10 steps to results based M&E”, Jody Zall Kusek and Ray C. Rist for WB MC Local partners M&E training 12
  • 13. LEAP II Program Monitoring Plan (PMP) MC Local partners M&E training 13
  • 14. Roles and responsibilities for data collection, analysis and reporting (Outcome Indicators) MC Local partners M&E training 14
  • 15. Responsibility and Learning Flowchart for Indicators Program team DME focal person (YDCs, PM) YDCs fill activity (YDC) checks conducts activity report form during data and shares with MC Advice and after activity with PM, MC M&EO Lessons Monthly meetings Monthly reports MC Quarterly with lessons learnt reports track from YDC to PM indicators, lessons send to MCs PO, learnt and recom. PC, M&E0 MC Local partners M&E training 15
  • 16. LEAP II & YYC Monitoring tools • Activity report form (During and immediately after the activity) • Incidence report form • Dispute resolution form • Monthly Narrative report template/form - Executive Summary - Activity description, Progress against performance Benchmarks and Indicators - Challenges and Lessons learned/Recommendations - Next Month Work plan - Annex – Photographs etc MC Local partners M&E training 16
  • 17. LEAP II - two year Master Work Plan YEAR 2010 YEAR 2011 YEAR 2012 Activity July Aug Sept Oct Nov Dec Jan Feb Mar April May June July Aug Sept Oct Nov Dec Jan Feb Mar April May June July Goal 1. Build and strengthen local mechanisms for conflict mitigation and reconciliation 1.0 Monthly Planning (PM, M&E, PC's, P.O's, PA,Finance) 1.2 Baseline, conflict assessment and mapping 1.3 Establishment and strengthening of DPCs 1.4 Conflict management and consensus building training 1.5 Conduct 32-40 district leaders dialogue forums 1.6 Establishment of early warning systems 1.7 Multi district and provinvial leaders regional forums Goal 2. Support community dialogues and implement joint develoment projects that build bridges among devided communnities for coexistence 2.0 80 Community reconciliation dialogues implimentation 2.1 64 district reconstruction projects implementation 2.1 Joint monitoring teams identification and training Goal 3. Support youth integration and address a key cause of violence through youth leadership training, small scale Cash for work community reconstruction projects and income generation activities 3.1 Organisational capacity building of youth partenr & YSHG 3.2 Core training for youth self help groups leaders 3.3 40 rapid response C4W youth community reconstruction projects 3.4 Identification and implementation of 40 IGAs 3.6 Production of 8 youth success stories MC Local partners M&E training 17
  • 18. Mercy Corps - LEAP II goal 3 Work Plan (January - June, 2011) Person Activity January February March April May June Responsible Objective 1: Build and strengthen local mechanisms for conflict mitigation and reconciliation Objective 2: Support community dialogues and implement joint development projects that build bridges among divided communities for peaceful co-existence Objective 3: Support youth integration and address a key cause of violence through youth leadership training, small scale cash for work community reconstruction projects and IGA’s 3.1 Organizational capacity building for youth partner and Local partners capacity building, 7th YSHG in all the districts. (PM,PC’s) 3.2 Core training for 1st KRC, 4th ELD, 21st (PCs, YSHG leaders NKR - core training Pos,YDC's) Shortlisting and environ. scan 3.3 20/40 rapid complete by Dec. 2010, prev year response youth C4W and send to USAID by 1st January Start implementation by (PC's,PO's, reconstruct. projects 2011. 1st Feb. 2011 YDC's) By 1st April, List of (Specialist, 3.4 Identification participants and youth 10th may, vetting 1st June, start private sector, and implementation groups for IGA of business plans continuous business PM,PC’s, of 20/40 IGA's training ready and shortlisting mentoring YDC's) IGA training, 7th ELD, 14th KRC and By 24th May IGA (PC's,PO's, 14th NKR money disbursed YDC's) Business plans deadlines, 14th ELD, 28th for KRC and (PC's,Pos, NKR YDC's) By 30th June 2 3.5 Production of stories KRC, 5 (PM,M&E, youth success stories stories ELD, 2 PC’s,journalists, stories NKR PO, YDC's) MC Local partners M&E training 18
  • 19. Photography and story telling for M&E – What is it? • The conveying of events and ideas in words, gestures, images and sounds • One of the most basic ways of sharing knowledge, of making sense of experience and seeing oneself in relation to others • The world’s oldest profession • A way to reach out, connect and share something with others MC Local partners M&E training 19
  • 20. Program story photography • Photographs bring the story to life. The photo should be colorful, depict action, capture people's attention, and feature a main character prominently. • You should also include a caption or quote that briefly summarize what is occurring in the photograph. • Include the who -- including a name, what, when, and where in 8-15 words. MC Local partners M&E training 20
  • 21. Tips for Taking Photographs • Ask permission first • Create a comfortable atmosphere • Create a setting that will explain, clarify, and strengthen the story. • Get close to the subject. • Use the “rule of thirds” and place the subject in the top or bottom and left or right third of the frame. • Use available light instead of flash whenever possible. MC Local partners M&E training 21
  • 22. Human interest/Impact/Success stories • A success story - Illustrates a project’s impact by detailing an individual’s positive experiences in his or her own words. Success stories include the when, what, where, how, and why of a project’s impact. • A learning story - focuses on the lessons learned through an individual’s positive and negative experiences (if any) with a project. Learning stories examine individual responses to challenges that arise out of the project A good success story has the following: 1. Compelling title 2. Intriguing lead or hook “Doug Haywood is the crab in the gumbo. And Mercy Corps is helping stir the pot.” 3. Good story-specific photos 4. Character-driven details • “It might look like any other school day for 14-year-old Bosco Odongo…the truth is, though, he's never been to school before.” MC Local partners M&E training 22
  • 23. When writing a success story: • Keep the story short. Between 500 and 750 words is ideal for maintaining readers’ interest and conveying the information. Do . . . • Keep your target audience in mind. Check the story’s readability by asking a target audience member to read the story prior to publication. • Include the subject’s personality, surroundings, and his/her appearance (if relevant to the story) • Focus on qualitative information, adding supporting quantitative information where appropriate • Include direct quotes from all information sources. If staff are quoted, present their background, qualifications, and project experience • Avoid acronyms, jargon, and foreign • Include details to help non-technical readers understand any technical information provided • Proofread the final story. MC Local partners M&E training 23
  • 24. Contn …. Don’t . . . • Overdramatize the information as this may lessen credibility • Make subjective judgments, whether positive or negative, about an individual’s appearance, character, or experiences • Dehumanize interviewees by using impersonal language (for example, it is better to write “a person improved his/her situation,” rather than “a person was rehabilitated”). MC Local partners M&E training 24
  • 25. Success story – The body • Start with a good headline or title that is simple, jargon-free, and has impact. • The headline should summarize the story in a nutshell; and include action verbs that bring the story to life. Your headline should include few words. • Build a narrative flow for your story - with a beginning, middle, and end. • Describe the problem or the issue and the solution or response. • Avoid acronyms, program names, and partner names. • Focus on the main subject of the story: the people that this program helps. MC Local partners M&E training 25
  • 26. People relate to other people – Not Programs •“Her name is Laurene. She lives in a church. She is 10 years old. •“She is among thousands of children who have taken refuge in urban Goma's gritty neighborhoods rather than risk dangers in the camps. They're being housed in churches, schools, community centers and other public buildings - but they're neither getting the food nor most of the other assistance that those in the camps are receiving. •“Mercy Corps has stepped up to fill the void and meet at least three of their most critical needs: clean water, sanitation and hygiene…but it's not easy to explain why we didn't bring food today. •“So Laurene sits quietly on a church pew, in the place she now calls home, and waits for something to eat.” MC Local partners M&E training 26
  • 27. How Mercy Corps use the stories • The Mercy Corps Blog: began May 2009, now has more than 600 blog entries from 170 bloggers in 34 different countries • Web feature sections that highlight a certain region, country or social challenge – more than 2,000 stories on site • Pitching stories to media • Fundraising through emails , web appeals and campaigns MC Local partners M&E training 27
  • 28. THANKS MC Local partners M&E training 28

Editor's Notes

  1. Copyright © 2007 by Vantage Partners, LLC.
  2. Copyright © 2007 by Vantage Partners, LLC.