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mobile




Presented by: Greg Nasto & Nicole Piggott
who is mousetrap?


• Full service marketing and mobile
        solutions company
• Specialize in mobile applications,
       communications & marketing
• Provide turn-key mobile solutions
       to a wide range of industries
       focusing on utilizing today‟s
       preferred method of
       communication, mobile.
evolution of the cell phone




Original „Smart‟ Phone
evolution of the cell phone




Briefcase phone
evolution of the cell phone




    Bag phone
evolution of the cell phone




    Brick phone
evolution of the cell phone




Today‟s Smart Phones
evolution of texting




Morse code – Telegraph
evolution of texting




     Telegrams
evolution of texting




       Pagers
evolution of texting




     Texting
evolution of social media




    Bulletin Board
evolution of social media




    Chat Rooms
evolution of social media




   Instant Messenger
evolution of social media




Facebook, Twitter, Myspace
caution!

The following stats may come as a shock!
communication trends

•Effective & Efficient – Instant reach!
       •90% of texts are read within 3mins
       •95% read within 14mins
       •98% opened period!
   •Compared to only 20% of emails viewed in 6.4 hrs


• Preferred
   •Texts are preferred to phone calls- 3:2
       • 2010 - 6.1 trillion texts sent
       • 2011 - 7 trillion texts sent
       • 2013 – estimated 10 trillion texts sent
search & action trends

•½ of local web searches are performed by a mobile
         device (Microsoft)                                      1/2
•70% of mobile searches lead to action within one hour,
        as opposed to online searches, 70% of which
        lead to action within 1 month (Microsoft)

• 71% of smartphone users that see TV, press or online ad,
        do a mobile search for more information (Google/Ipsos)

• Consumers are 51% more likely to purchase from retailers       70%
        that have mobile-specific websites
         (Brand Anywhere/Luth Research)
    ONLY 4.8% of US retailers have a mobile website

•35% of leisure travelers and 55% of business travelers use
smartphones (OpenTravel)
buying trends

• 79% of smartphone users use their phone to help
        with shopping       74% ultimately making a
        purchase as a result (Google)

• 41% of smartphone owners have made a purchase from their
        mobile phone (Chadwick Martin Bailey)

•It is predicted that U.S. mobile shopping sales volume will reach
          $9 billion in 2011 (InMobi study)

•By 2015, it is predicted that mobile shopping will account for
        $163 billion in sales worldwide, 12% of global
        ecommerce turnover (ABI Research)

• 56% of people believe mobile can make the shopping
        experience more enjoyable (Lightspeed Research)
marketing trends

• Mobile ads perform 2 to 3 times better than online
        ads in key metrics such as brand favorability,
        awareness, & purchase intent (InsightExpress)
                                                          10x’s

• Mobile coupons receive 10x higher redemption
        rates than print coupons   (Borrell Associates)


• Of people who react to seeing a mobile ad:
        (Google/Ipsos)
        - 42% click on the mobile ad
        - 35% percent visit the advertiser‟s site
        - 49% percent make a purchase

Mobile marketing spending has increased 75% from
        2009        expected to reach $2.3 billion by
        2013 (InsightExpress)
mobile – the benefits

• Effective, Efficient, Preferred
•Instant communication reach
•High value for sponsors
• Real-time data capture
• Cost effective marketing
• High value impressions
• Database growth for long term marketing
    - people don‟t change their mobile numbers
• Interactive real-time marketing opportunities
• Mobile coupons/promotions
• Geo & demographical user info
         - high targeted marketing
• It‟s green!
what is mobile?



           •   Tablets/ iPad
           •   Cell Phones
           •   Smartphones
           •   iPod touch
revenue opportunities

Sponsorship opportunities
  •Mobile App & Text Alert Sponsorship
•Why?
  •Mobile coupon redemption rates are 10 times that
      of print coupons!
  •Mobile ads perform 2 to 3 times better than online
      ads in key metrics such as brand favorability,
      awareness, and purchase intent
  •High promotional redemption rate: 15-30%
  •High value, direct impressions
  •Real-time data capture
  •Low cost, high impact marketing
  •Time sensitive, direct marketing
  •Geographic and demographical user info
social media integration


•Social & Mobile complement each other – one can
         drive the other

• Easily incorporate mobile promotions & initiatives
          into your social media

•Social media unique to each business & is great for
        reputation building & exposure

• Build your social presence & following!
social media con’t


• People recommend companies and buy products they follow:
    - among active Twitter users who follow at least one company:
        - 59% are more likely to recommend a company they follow
        - 58% are more likely to buy a product they follow

• Comparison shopping is prevalent:
    - 59% use social networks to compare prices
    - 56% do so to talk about sales or specials

• Over 50% agreed that people can influence business decisions made
by companies, brands and retailers by voicing opinions on social
networking sites
applications

•   Education Mobile Program
•   Mobile Apps (websites)
•   Text Communication Services
•   Text Marketing Solutions
        • Text Promotions
        • Text Coupons
        • Mobile Clubs
• Text Surveys/Polling
• Interactive Text2Screen
• Mobile Sponsorship
               & more!
education mobile program
Emergency alerts
   Text school closings, schedule changes/delays, fire alarms, etc
Parental notifications
   Unexcused absences, parent-teacher conferences, report cards, etc
Campus Security Notifications
   Student bullying alerts
Event reminders
   sports, theater, band, fundraisers, etc
Sports/Club Notifications
   Scores & standings, practice times, upcoming events
Interactive Education
   Voting & polling, Text2Screen
Live Surveying & Feedback
Text Contests & Trivia
education mobile program




Text Closings/     Text Parent   Text Unexcused   Text Event Alert   Text Voting/
 Emergencies     Communication      Absences                           Polling
education mobile program

•High Sponsor Value
  •High value impressions
  •Direct, low-cost marketing
  •Capture live data for marketing & database
       growth
  •Effective way to reach parents & students
  •Interactive real-time marketing
       opportunities
  •High promotional redemption:15-30%
  •Geographical & demographical user info
  • It‟s green!
education mobile program




Text Emergency Alerts   Text Event/Fundraiser   Text School News   Text Sports/Club Alerts
mobile apps

• Mobile searching continues to increase
   • Are you mobile friendly?
• Push info how people want it - mobile
   • Mobile users is predicted overtake desktop
      users by 2015

• Mobile searches lead to action!
   • 70% within 1 hour
• Consumers are more likely to buy from you
   • 51% more likely to purchase from retailers
   that have mobile-specific websites
text communication services

• Custom communication programs
   • Business to business
   • Internal operational communications
   • Community alerts & communications

• Instantly reach staff or clients with
       important business information

•Make sure your message is read
   • 98% of texts are read period

• Email is becoming increasingly less effective
text marketing solutions

• Effective! People react to mobile ads:
      - 42% click on the mobile ad
      - 35% percent visit the advertiser‟s site
      - 49% percent make a purchase

• Reach people when they are ready to
      make a decision
   -70% lead to action within 1 hour

• Reach your target market anytime,
      anywhere
   - Most people have their phones on them
   24/7/365 - It’s our alarm clock!
case studies - mousetrap

         Cold Stone of Royal Oak

        • Custom    Mobile APP
           •“..I LOVE IT..what an awesome job!”
                       -Leslie Kusek, Franchise Owner

        • Text Mobile Club – monthly blast
        • Interactive Contests – submit
        favorite creation
        • Low-Opt out rate:   2% on home
        grown database
case studies - mousetrap

        2011 ALSD Conference

        •Interactive Conference & Mobile APP
        •Event & Session Reminders
        •Interactive Voting & Polling
         “The text program was a huge hit this
         year! …we need to do the program in the
         future. We’re working on securing sponsors
         for next year.”
                                 -Amanda Verhoff, ALSD

         “Thank you! Your program really helped out
         with the reminders at the show.”
                                   -Scott Hinzman, ALSD
case studies - mousetrap

              Dr. Marshall -
                  Cats Veterinary


          Text Appointment Reminders


          “The Mousetrap Mobile Reminder
          System has been a valuable asset in
          reducing our overall operational costs
          and increasing our patient confirmation
          efficiency.”
                         -Dr. Dan Marshall, DVM
                                   Cats Veterinary
questions?
mousetrap mobile

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Mobile Marketing

  • 1. mobile Presented by: Greg Nasto & Nicole Piggott
  • 2. who is mousetrap? • Full service marketing and mobile solutions company • Specialize in mobile applications, communications & marketing • Provide turn-key mobile solutions to a wide range of industries focusing on utilizing today‟s preferred method of communication, mobile.
  • 3. evolution of the cell phone Original „Smart‟ Phone
  • 4. evolution of the cell phone Briefcase phone
  • 5. evolution of the cell phone Bag phone
  • 6. evolution of the cell phone Brick phone
  • 7. evolution of the cell phone Today‟s Smart Phones
  • 8. evolution of texting Morse code – Telegraph
  • 12. evolution of social media Bulletin Board
  • 13. evolution of social media Chat Rooms
  • 14. evolution of social media Instant Messenger
  • 15. evolution of social media Facebook, Twitter, Myspace
  • 16. caution! The following stats may come as a shock!
  • 17. communication trends •Effective & Efficient – Instant reach! •90% of texts are read within 3mins •95% read within 14mins •98% opened period! •Compared to only 20% of emails viewed in 6.4 hrs • Preferred •Texts are preferred to phone calls- 3:2 • 2010 - 6.1 trillion texts sent • 2011 - 7 trillion texts sent • 2013 – estimated 10 trillion texts sent
  • 18. search & action trends •½ of local web searches are performed by a mobile device (Microsoft) 1/2 •70% of mobile searches lead to action within one hour, as opposed to online searches, 70% of which lead to action within 1 month (Microsoft) • 71% of smartphone users that see TV, press or online ad, do a mobile search for more information (Google/Ipsos) • Consumers are 51% more likely to purchase from retailers 70% that have mobile-specific websites (Brand Anywhere/Luth Research) ONLY 4.8% of US retailers have a mobile website •35% of leisure travelers and 55% of business travelers use smartphones (OpenTravel)
  • 19. buying trends • 79% of smartphone users use their phone to help with shopping 74% ultimately making a purchase as a result (Google) • 41% of smartphone owners have made a purchase from their mobile phone (Chadwick Martin Bailey) •It is predicted that U.S. mobile shopping sales volume will reach $9 billion in 2011 (InMobi study) •By 2015, it is predicted that mobile shopping will account for $163 billion in sales worldwide, 12% of global ecommerce turnover (ABI Research) • 56% of people believe mobile can make the shopping experience more enjoyable (Lightspeed Research)
  • 20. marketing trends • Mobile ads perform 2 to 3 times better than online ads in key metrics such as brand favorability, awareness, & purchase intent (InsightExpress) 10x’s • Mobile coupons receive 10x higher redemption rates than print coupons (Borrell Associates) • Of people who react to seeing a mobile ad: (Google/Ipsos) - 42% click on the mobile ad - 35% percent visit the advertiser‟s site - 49% percent make a purchase Mobile marketing spending has increased 75% from 2009 expected to reach $2.3 billion by 2013 (InsightExpress)
  • 21. mobile – the benefits • Effective, Efficient, Preferred •Instant communication reach •High value for sponsors • Real-time data capture • Cost effective marketing • High value impressions • Database growth for long term marketing - people don‟t change their mobile numbers • Interactive real-time marketing opportunities • Mobile coupons/promotions • Geo & demographical user info - high targeted marketing • It‟s green!
  • 22. what is mobile? • Tablets/ iPad • Cell Phones • Smartphones • iPod touch
  • 23. revenue opportunities Sponsorship opportunities •Mobile App & Text Alert Sponsorship •Why? •Mobile coupon redemption rates are 10 times that of print coupons! •Mobile ads perform 2 to 3 times better than online ads in key metrics such as brand favorability, awareness, and purchase intent •High promotional redemption rate: 15-30% •High value, direct impressions •Real-time data capture •Low cost, high impact marketing •Time sensitive, direct marketing •Geographic and demographical user info
  • 24. social media integration •Social & Mobile complement each other – one can drive the other • Easily incorporate mobile promotions & initiatives into your social media •Social media unique to each business & is great for reputation building & exposure • Build your social presence & following!
  • 25. social media con’t • People recommend companies and buy products they follow: - among active Twitter users who follow at least one company: - 59% are more likely to recommend a company they follow - 58% are more likely to buy a product they follow • Comparison shopping is prevalent: - 59% use social networks to compare prices - 56% do so to talk about sales or specials • Over 50% agreed that people can influence business decisions made by companies, brands and retailers by voicing opinions on social networking sites
  • 26. applications • Education Mobile Program • Mobile Apps (websites) • Text Communication Services • Text Marketing Solutions • Text Promotions • Text Coupons • Mobile Clubs • Text Surveys/Polling • Interactive Text2Screen • Mobile Sponsorship & more!
  • 27. education mobile program Emergency alerts Text school closings, schedule changes/delays, fire alarms, etc Parental notifications Unexcused absences, parent-teacher conferences, report cards, etc Campus Security Notifications Student bullying alerts Event reminders sports, theater, band, fundraisers, etc Sports/Club Notifications Scores & standings, practice times, upcoming events Interactive Education Voting & polling, Text2Screen Live Surveying & Feedback Text Contests & Trivia
  • 28. education mobile program Text Closings/ Text Parent Text Unexcused Text Event Alert Text Voting/ Emergencies Communication Absences Polling
  • 29. education mobile program •High Sponsor Value •High value impressions •Direct, low-cost marketing •Capture live data for marketing & database growth •Effective way to reach parents & students •Interactive real-time marketing opportunities •High promotional redemption:15-30% •Geographical & demographical user info • It‟s green!
  • 30. education mobile program Text Emergency Alerts Text Event/Fundraiser Text School News Text Sports/Club Alerts
  • 31. mobile apps • Mobile searching continues to increase • Are you mobile friendly? • Push info how people want it - mobile • Mobile users is predicted overtake desktop users by 2015 • Mobile searches lead to action! • 70% within 1 hour • Consumers are more likely to buy from you • 51% more likely to purchase from retailers that have mobile-specific websites
  • 32. text communication services • Custom communication programs • Business to business • Internal operational communications • Community alerts & communications • Instantly reach staff or clients with important business information •Make sure your message is read • 98% of texts are read period • Email is becoming increasingly less effective
  • 33. text marketing solutions • Effective! People react to mobile ads: - 42% click on the mobile ad - 35% percent visit the advertiser‟s site - 49% percent make a purchase • Reach people when they are ready to make a decision -70% lead to action within 1 hour • Reach your target market anytime, anywhere - Most people have their phones on them 24/7/365 - It’s our alarm clock!
  • 34. case studies - mousetrap Cold Stone of Royal Oak • Custom Mobile APP •“..I LOVE IT..what an awesome job!” -Leslie Kusek, Franchise Owner • Text Mobile Club – monthly blast • Interactive Contests – submit favorite creation • Low-Opt out rate: 2% on home grown database
  • 35. case studies - mousetrap 2011 ALSD Conference •Interactive Conference & Mobile APP •Event & Session Reminders •Interactive Voting & Polling “The text program was a huge hit this year! …we need to do the program in the future. We’re working on securing sponsors for next year.” -Amanda Verhoff, ALSD “Thank you! Your program really helped out with the reminders at the show.” -Scott Hinzman, ALSD
  • 36. case studies - mousetrap Dr. Marshall - Cats Veterinary Text Appointment Reminders “The Mousetrap Mobile Reminder System has been a valuable asset in reducing our overall operational costs and increasing our patient confirmation efficiency.” -Dr. Dan Marshall, DVM Cats Veterinary