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PATRON DRIVEN
ACQUISITIONS &
BEYOND
Presented by Monica Kuryla, Fayetteville Free Library & Miriam Tuliao,
BookOps
November 8. 2014
Patron-Driven Acquisitions
(PDA)
 What is Patron-Driven Acquisitions?
 Mission
 Collection development
 Strategic goals
 Excellence in customer service
 Marketing opportunity
Benefits to implementing a PDA
pilot
 Acquisition of less materials over time = more
physical space for other innovative
opportunities. Waste less on unread books.
 Less staff time spent on collection development
and acquisitions = more time for embedded
librarianship, etc.
 Developing closer relationships with community
members and local organizations
Implementing a PDA pilot
PDA and Collection Development Best Practices
 Patron requests waiting list-how long is a
reasonable amount of time to wait (develop
criteria, i.e. 1 week or 3 mos.?)
 Holds requests lists (develop criteria, i.e. how
many copies/hold)
 ILL requests and requests for purchase
Budgeting and strategic planning
for collection acquisition
 Reallocation of funds currently budgeted for
formats that are less popular including large print,
print reference, audio CDs, music CDs,
databases
 Rethink continuing order plan models
 Consider models that allow for instant gratification
such as circulating devices with on demand
purchasing and multiple copies/formats of popular
titles
Additional ways to enable patrons
to drive acquisitions
 Suggest a purchase-via web or print form
 Direct feedback-having conversations with users
 Offer/promote on demand purchasing of eBooks
using circulating devices
Developing criteria for purchase on
demand
 Mediation of purchases
 Security
 Availability
Possible Cons
 Considering future needs of potential users
 Complications with licensing in relation to eBooks
lending model &/or format availability
 Budgeting cycles & availability of funds
throughout the year
Case Studies
 How selected libraries:
 Solicit and handle title recommendations
 Evaluate and acquire content
 What selected libraries:
 Discover about their community of readers
We’ve acquired it. Now what?
 Ideas for promoting PDA-acquired titles
 Displays
 Newsletters
 Social Media
 Programming
 Staff Training
Some words of advice from
selected libraries
 “Be careful about your wording when soliciting requests. We always
say we will consider the requests but make no promises about
actually buying them.”
 “Establish flexible guidelines since demand is likely to increase over
time. “
 “Have an official, carefully worded statement about your decision
not to purchase a suggestion.”
 “At the end of the day, it represents a tiny percentage of your
expense, but will mean a lot to the individual as a show of goodwill.”
 ”It is a great opportunity to relationship build. Let them know you
appreciate and value their opinion. They will feel valued and
honored (and will remember it in November). After all, it is THEIR
library and they should have a say.”
Questions?
Contact info:
Monica Kuryla
Fayetteville Free Library (http://www.fflib.org)
mkuryla@fflib.org
315-637-6374 ext. 320
Miriam Tuliao
miriamtuliao@bookops.org
212-340-0947
http://www/bookops.org

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Patron Driven Acquisitions and Beyond Final

  • 1. PATRON DRIVEN ACQUISITIONS & BEYOND Presented by Monica Kuryla, Fayetteville Free Library & Miriam Tuliao, BookOps November 8. 2014
  • 2. Patron-Driven Acquisitions (PDA)  What is Patron-Driven Acquisitions?  Mission  Collection development  Strategic goals  Excellence in customer service  Marketing opportunity
  • 3. Benefits to implementing a PDA pilot  Acquisition of less materials over time = more physical space for other innovative opportunities. Waste less on unread books.  Less staff time spent on collection development and acquisitions = more time for embedded librarianship, etc.  Developing closer relationships with community members and local organizations
  • 4. Implementing a PDA pilot PDA and Collection Development Best Practices  Patron requests waiting list-how long is a reasonable amount of time to wait (develop criteria, i.e. 1 week or 3 mos.?)  Holds requests lists (develop criteria, i.e. how many copies/hold)  ILL requests and requests for purchase
  • 5. Budgeting and strategic planning for collection acquisition  Reallocation of funds currently budgeted for formats that are less popular including large print, print reference, audio CDs, music CDs, databases  Rethink continuing order plan models  Consider models that allow for instant gratification such as circulating devices with on demand purchasing and multiple copies/formats of popular titles
  • 6. Additional ways to enable patrons to drive acquisitions  Suggest a purchase-via web or print form  Direct feedback-having conversations with users  Offer/promote on demand purchasing of eBooks using circulating devices
  • 7. Developing criteria for purchase on demand  Mediation of purchases  Security  Availability
  • 8. Possible Cons  Considering future needs of potential users  Complications with licensing in relation to eBooks lending model &/or format availability  Budgeting cycles & availability of funds throughout the year
  • 9. Case Studies  How selected libraries:  Solicit and handle title recommendations  Evaluate and acquire content  What selected libraries:  Discover about their community of readers
  • 10. We’ve acquired it. Now what?  Ideas for promoting PDA-acquired titles  Displays  Newsletters  Social Media  Programming  Staff Training
  • 11. Some words of advice from selected libraries  “Be careful about your wording when soliciting requests. We always say we will consider the requests but make no promises about actually buying them.”  “Establish flexible guidelines since demand is likely to increase over time. “  “Have an official, carefully worded statement about your decision not to purchase a suggestion.”  “At the end of the day, it represents a tiny percentage of your expense, but will mean a lot to the individual as a show of goodwill.”  ”It is a great opportunity to relationship build. Let them know you appreciate and value their opinion. They will feel valued and honored (and will remember it in November). After all, it is THEIR library and they should have a say.”
  • 12. Questions? Contact info: Monica Kuryla Fayetteville Free Library (http://www.fflib.org) mkuryla@fflib.org 315-637-6374 ext. 320 Miriam Tuliao miriamtuliao@bookops.org 212-340-0947 http://www/bookops.org