Customer Service Analytics - Make Sense of All Your Data.pptx
Ā
Narendra Modi Election 2014 - Case Study
1. Journey of Narendra Modi Online
From #NaMo4PM to #PMOIndia
Knowledge
Ā Partner
Ā Social
Ā Analy3cs
Ā Partner
Ā
Presented
Ā By
Ā
2. The journey was started
on February 28, 2005
when NarendraModi.in
domain was created.
Internet
was
emerging
Youth
Population
Increasing
(400M app.)
Narendra Modi
has foreseen
the importance
of digital
presence
3. With the emergence of
Social Media, he enhanced
his reach and joined
Twitter in January 2009 &
Facebook in May 2009
Present Stats:
Facebook Users: 100M+
Twitter Users: 18.1M+
Two-way
Communication
Fan Base
Formation
Subtle Image
Building
4. Dream of becoming a Prime
Minister of the worldās biggest
democracy started taking a shape
with the campaign
Narendra Modi for PM
on January 13, 2010
fb.com/NarendraModi4PM
The popularity of Narendra Modi became inevitable
3 years of campaigning to build an image of a perfect PM
BJP was left with no other option than selecting him as
PM Candidate for General Elections 2014
Ousted senior leaders like L.K. Advani with a silent
strategy
5. How Narendra Modi
became popular?
3things that made
Narendra Modi Popular online
Establishing a
transparent image
by putting on-
ground activities
online
Ā
Accurate
positioning
with
excessive
content
seeding
Ā
Optimized
use of Social
Media
Ā
6. ā¢āÆNarendra Modi has utilized all the social
platforms for creating the desired image.
Facebook, Twitter, Youtube, Slideshare,
Flickr, Pinterest, etc. were effectively
used during the campaign.
ā¢āÆSocial platforms helped him in
connecting with masses and
establishing two-way communication.
ā¢āÆSocial Media as an owned platform
deļ¬nitely helped him in disseminating
information directly to the masses at any
point of time.
Optimized use of Social Media
Ā
In last 3 years NaMo created lakhs
of Modi Brand Advocates via social
media who worked in mouth
publicity online and on-ground
during the campaigning.
7. This helped him in
suppressing the
negative content
be it about Godhra
Riots or his
marriage with
Jashodaben Modi.
Suppressed Content
ā¢āÆNarendra Modi has not left a room for negative content by stufļ¬ng all the search engines with excessive
positive content.
ā¢āÆCampaigning included not just the ofļ¬cial platforms & social channels of Modi but numerous pseudo
accounts and platforms.
ā¢āÆForums, media platforms and websites are packed with the content which NaMo and BJP wanted to ļ¬oat.
ā¢āÆPlatforms like www.quora.com/Narendra-Modi, www.narendramodiplans.com, www.isupportnamo.org/ are
content rich and have effectively helped in portraying the desired image. All the queries are tactically solved
on forums to remove negativity.
Accurate positioning with excessive
content seeding
8. ā¢āÆThe way NaMoās online promotional campaigns helped in creating brand ambassadors for on-ground
mouth publicity, representation of on-ground activities on online platforms supported in establishing a
transparent image of NaMo.
ā¢āÆInformation of various developments in Gujarat and NaMo growth model is disseminated on daily basis.
ā¢āÆBlogs on various issues, occasions, events, situations and topics were published on regular basis to
create the desired image in minds of masses.
ā¢āÆAt the time of campaigning information of rallies was conveniently disseminated.
Establishing a transparent image by
putting on-ground activities online
9. Narendra Modi
Narendra Modi
Ofļ¬cial: 16M+ Likes
fb.com/narendramodi
fb.com/NarendraModi4PM:
1.7M+ Likes
fb.com/iSupportNamo:
3.6M+ Likes
fb.com/IWantModi:
99K+ Likes
fb.com/
NAMOBestPrimiMinisiterOfI
NDIA:
83K+ Likes
On Facebook
ā¢āÆNarendra Modi ofļ¬cial fan page to establish transparency and two-way
communication. This platform gives details of his schedule & portrays his
views on various occasions and incidents.
ā¢āÆThere are various pages like NaMo4PM which are used to build his image
as a perfect candidate for PM.
ā¢āÆThere are numerous fb open and closed groups discussing about NaMo.
They are usually created according to different places and his varied roles.
ā¢āÆThen there are several fb pages created and managed by his fans.
ā¢āÆFacebook Ads also played an important role and helped in targeting the
audience demographically. His campaign āAbki baar, Modi Sarkarā was
launched in many languages to touch the nerves of people.
ā¢āÆMillions of people are associated with NaMo on facebook and working as
his brand ambassadors.
11. Narendra Modi
Narendra Modi Ofļ¬cial:
4.64M+ Followers
twitter.com/narendramodi
twitter.com/NaMo4PM - 67.5K
twitter.com/wesuportmodi4PM - 37.6K
twitter.com/Narendramodi_PM - 56.5K
twitter.com/TigerNaMo - 16.1K
twitter.com/NaMo4PMI - 11.2K
twitter.com/NarendraModiPM - 9,515
twitter.com/i_narendramodi - 4883
On Twitter
ā¢āÆNarendra Modi ofļ¬cial twitter handle gives instant updates and happenings
about NaMo. It also act as a platform where NaMo expresses his views and gives
special comments.
ā¢āÆAlmost 1.97K number of unique people talking about Narendra Modi every
month.
ā¢āÆLike fb there are various twitter handles like NaMo4PM which are used to build
his image as a perfect candidate for PM.
ā¢āÆThere are numerous lists on twitter that are intended to spread positivity and
encourage discussions.
ā¢āÆThere are several BJP & fan twitter handles that helps in promoting hashtags
and discussions about NaMo. He is the most discussed political personality on
twitter with maximum positive trends.
ā¢āÆMillions of people are associated with NaMo on twitter too and they work as his
brand ambassadors. It helps in suppressing the negative sentiments immediately.
ā¢āÆNaMo has more fan base than Superstar Rajinikanth.
12. Narendra Modi
On Twitter
ā¢āÆThese are some of the hashtags which trended on
twitter almost throughout the campaigning for general
elections.
ā¢āÆThey were ļ¬ooded with positive sentiments.
ā¢āÆEvery day Narendra Modi was in trend for his rallies at
various places.
ā¢āÆDuring the campaigning he met stars like Salman
Khan and Rajinikanth which became the topic of
discussion on twitter.
ā¢āÆApart from his general video bites on newschannels,
his interview with Arnab Goswami and his appearance
on Aapki Adalat were nationally most discussed topics
on twitter.
13. Narendra Modi
Google +
+NarendraModi
1,378,877Ā followers
104,777,706 views
plus.google.com/+NarendraModi
Narendra Modi Ofļ¬cial Website -
6188thĀ most visited website inĀ the World
& 296thĀ most visited website inĀ India.
www.narendramodi.in
Youtube
Narendra Modi Ofļ¬cial Channel
-163,348Ā subscribers
19,293,207Ā views
youtube.com/user/narendramodi
Ā
On Varied Platforms
14. A Campaign that started with āNaMo4PMā took a new
shape after announcement of PM candidature. A
perfect plan was made to
Leverage the popularity of NaMo
+
Highlight all the negative aspects of UPA Government
+
Enlighten the hope & positivity among people
15. Abki Baar
Modi Sarkaar
Janta maaf
nahi karegi
Achchhe din
aane wale hain
3 parallel campaigns that were carried on all the possible mediums
-
This campaign was created as an
expansion of āNaMo4PMā, with an aim
to target complete nation in mother
tongue. Main purpose is to leverage the
popularity of Narendra Modi.
āJanta maaf nahi karegiā line is used
to highlight all the negative aspects
and failures of UPA Govt.
This campaign was planned to
generate hope and positivity among
people. It helped in highlighting the
promises of BJP.
ā¢āÆPrint Ads in varied languages were
published in all the newspapers.
ā¢āÆTV ads in between the programs.
ā¢āÆWhats App Messages and Ringtones.
ā¢āÆTV ads on prime time.
ā¢āÆYoutube videos were released.
ā¢āÆMemes were encouraged.
ā¢āÆWhats App messages &
Images.
ā¢āÆSong was created and released on Youtube.
ā¢āÆSame song was played on all the TV
channels.
ā¢āÆRingtones were shared among masses on
whats app.
ā¢āÆTV Commercials were also created on the
same line.
19. ā¢ 76k tweets congratulating Narendra Modi using #CongratsNamo
ā¢ #CongratsNaMo trended Worldwide for almost 10 hours
ā¢ āCongratulations Sirā went trending Worldwide for almost 4 hours
ā¢ 320 thousand Tweets using @narendraModi talking about Modi or talking to him [probably
the record number of mentions for one Twitter handle]
ā¢ Indiaās most retweeted tweet in the history ā the ļ¬rst tweet after victory by Narendra
Modi.
64,919 RTs
40,246 Favorites
20. Result says it all
BJP won 282 seats
i.e. 31% of all votes
Total buzz on the
result day 2,26,552
for NaMo
64K+ RTs & 40K+
Favorites on NaMoās
āIndia has wonā tweet.
21. Sum Up
Online Journey
of NaMo
2005
NarendraModi.in
2009 Jan
Twitter
2009 May
Facebook
2010 Jan
NaMo for PM
2012
I Support
NaMo
2007 Oct
Youtube
2014 May
PMOIndia
2013
Nominated for
PM Candidature
2014
3 Historic
Campaigns
23. Work on image building according to TG
and not your own perceptions and beliefs.
Do the research and understand the
nerve of your TG.
-1: Congress tried creating an image as
per Congress ideology rather than
focusing on mindset of TG.
+1: Narendra Modi worked on image
building as per Indian youth ideology.
Either we talk about his look, his words,
his healthy lifestyle (yoga) or his tech-
savvy image, this is all planned and not
something that happened by chance.
Ā
24. India is the nation of youth with 450M+
youngsters and they are the biggest
inļ¬uencer. Win their trust and keep them
informed about every decision. It helps in
creating diehard party followers.
-1: Congress concentrated on grass-root
level and interacted more with followers.
+1: Narendra Modi interacted personally
with inļ¬uencers and connected with
followers through rallies and mass
communication.
25. Social Media spreads everything at the speed
of light be it positive or negative. So it is
important to remove all the image damaging
news and information from search engines. As
we say āPositivity overcomes Negativityā, stuff
search engines & social networking sites with
positive content.
-1: Congress does not have impressions of the
work they have done online and has never
concentrated on removing the negativity online.
+1: Narendra Modi managed to handle the
marriage and godhra riots with content
management.
26. As a leader one is expected to be unbiased. This
helps in creating a crystal clear image of a person.
Use blogging efļ¬ciently and portray the desired
image.
-1: Congress missed to give detailed views on
everything going in country and world this leaves a
room for perception. Donāt give a chance and allow
perceptions to ruin the image. PM was expected
to speak on inļ¬ation, foreign intrusion, increasing
rape cases, etc but the silence spoiled everything.
+1: Narendra Modiās blog portrays what he exactly
want to convey on every big and small issue.
27. Availability is very important. Everyone expects the
leader to be available for them. Social networking
helps in being there and listening the problems,
views, suggestion and everything that nation
wants to convey. It also helps in understanding the
views of citizen on particular issue and thus, it
gives direction in showcasing oneās views.
-1: Sonia Gandhi, Rahul Gandhi and Manmohan
Singh, nobody has ofļ¬cial veriļ¬ed social proļ¬les
on any of the channel.
+1: Narendra Modi has presence on every online
platform.