Sharing my deck that I presented to a group of Bankers who wanted to have insights on Marketing and Branding. This is not a deep dive presentation on tacticals, but the psychology behind each political speech, campaign and products that are being sold to us every single day, either on our digital device or in the brick and mortar shops. They all rely on the same principal of MAKE YOURSELF LOOK GOOD, MAKE OTHERS LOOK EVIL.
1. Marketing
&
Branding
A C O N V E R S A T I O N W I T H S A I R A N A M . S A A D
3 0 S E P T E M B E R 2 0 2 0
R O Y A L E C H U L A N , K U A L A L U M P U R
2. Content
FIRST SECOND THIRD
Evolution of Media
Traditional
How do you write your
story
Branding Islamic
Products, what you can
do and cannot do
Lessons from Political
Propaganda
How do you sell your
story
Articles, Video, KOL,
Pictures
Suggestions
The Publics of Public
Relations
PR Tools & Techniques
Measuring Success and
Reporting. Likes, Shares,
Engagements,
Impressions, Views
Example
5. Role of Media
The following are some of these agendas:
1.Entertaining and providing an outlet for the imagination
2.Educating and informing
3.Serving as a public forum for the discussion of important
issues
4.Acting as a watchdog for government, business, and other
institutions
6. Political Propaganda
Medium : POSTERS
Used for Wars by Superpowers, USA, RUSSIA, JAPAN, GERMANY,
CHINA, UK
Principle
Make your Enemy Look Evil
Make yourself Look Righteous
22. The Art of
Storytelling
1) Know your audience
2) Make them care
3) Set the scene
4) Be creative with chronology
5) Know your punchline
6) Engage your audience
7) Use tension
8) End with a grande finale
9) Don’t be limited by words
10) Enjoy the process
25. Definition of
Earned, Owned
and Paid
Media
Owned media sites are an extension of your brand and
create additional avenues for people to interact with your
brand. When it comes to owned media, as long as you can
keep up with the maintenance, the more the merrier.
Earned media is the equivalent of online word of mouth
and is the vehicle that drives traffic, engagement and
sentiment around a brand. While there are different ways a
brand can garner earned media, good SEO and content
strategies are the most controlled and effective.
Paid media is a great way to promote content in order to
generate more earned media and can also be used to drive
traffic directly to your owned media properties.
27. The different types of social
media platforms to serve ads
Social networking (Facebook, LinkedIn, Google+)
Microblogging (Twitter, Tumblr)
Photo sharing (Instagram, Snapchat, Pinterest)
Video sharing (YouTube, Facebook Live, Periscope,
Vimeo).
28. Buying Ads
Which social media network you choose will
depend on 3 VERY important factors:
1.Where your target customers are most
concentrated (usage, groups, etc.)
2.Where your target customers are most
accessible (preferred media, ad targeting, etc.)
3.Where your target customers most actively
engage with ads (testing required)
31. Shares
cannot be
bought!
Shares are particularly valuable
for brands looking to uncover
new followers and customers.
Regardless of the
platform, social media
algorithms typically reward
highly-shared content with
reach.
32. Advertising
Advertising is said to encourage materialism.
Further, it wrongfully promotes unnecessary
spending
Be honest and free from any deception, nor
should it hide any facts
Shari’ah Compliant, according to Islamic Principles
Do not make promises which are hard to fulfil
Careful with usage of pictures of women
Not have any false assertions and make-up
testimonials
Not propagate wasteful practices or
overspending
Not lure people to believe in, when there isn’t
any, gifts or discounts
Not contain any false promises which are not
intended to be delivered
This Photo by Unknown Author is licensed under CC BY
33. 1.Use natural objects like landscape, animals and
birds, or cartoons and animations. Avoid using
humans. Unless they are absolutely needed, use
males and not females.
2. Use soft Islamic music, not the loud Western
music. The background setting should be in
conformity and the overall aura should be optimistic.
3. Green and white should be the dominant colors.
4. Modesty and respect should be emphasized.
Sexuality, nudity, indulgence, hatred, and racism
should not be any part of Islamic advertising.
5. Islamic channels should be used.
This Photo by Unknown Author is licensed under CC BY-SA
Suggestions
34. 1. Use religious
terminologies in order to
assure the audience of
advertisement’s Islamic
character. Selected and
careful uses of Quranic
injunctions create a
positive influence over the
Muslim audience.
01
2. Diversity should be
vividly illustrated as Islam
is a bold proponent of
diversity.
02
3. Advertisements
containing any pledges,
terms, or promises should
contain Bismillah (In the
name of Allah)
03
4. For voice over “the
message must avoid
lamentation, cry, or loud
weeping”
04
5. Not depict images that
are forbidden, like
witching and jugglery
05
This Photo by Unknown Author is licensed under CC BY-SA
Good Morning everyone. It is indeed a small crowd but the smaller the better when learning. It allows a more active interaction and Q& A sessions to be conducted.
A bit about myself…
A bit about yourself
Our goals here today, and what do we want to achieve
Here are the main skeleton of topics of discussions, which will not be limited to the sections. Some might overlap, and some might be repeated here and there according to its relevance.
In earlier times, news was presented to local populations through the printed press. While several colonies had printers and occasional newspapers, high literacy rates combined with the desire for self-government made Boston a perfect location for the creation of a newspaper, and the first continuous press was started there in 1704.[2] During the American Revolution, newspapers took part in the effort to inform citizens of perceived British misdeeds and to incite attempts to revolt. Readership across the colonies increased and daily papers sprang up in large cities.[3]
Newspapers united for a common cause during the Revolutionary War.
Print (books, pamphlets, newspapers, magazines, etc.) from the late 15th century
Recordings (gramophone records, magnetic tapes, cassettes, cartridges, CDs, and DVDs) from the late 19th century
Cinema from about 1900
Radio from about 1910 was first used by the US Military
Television from about 1950
Internet from about 1990
Mobile phones from about 2000
If I were to ask you, why do Banks have Corporate Communications Departments.
What are your KPIs
What has your Boss asked you to do
What would be your common denominator
In Theory, what our media is supposed to do.
But why do they sensationalise
Why do newspapers need to sell so bad? What sells?
Why is virality so important?
Selling Controversy – World’s Richest Media Tycoon, with a networth of 19.1B USD in 2019.
Murdoch did not take long to implement changes to the newspapers he had taken over. Once referred to as the inventor of the ''modern tabloid'' by The Economist, his newspapers began to focus on more eye-catching headlines that principally centered around stories of scandal and controversy. This new approach to journalism resulted in a spike in the circulation of his papers.
Rothschilds own Reuters. The 6 media companies that exist get their news from Reuters & the Associated Press. Reuters owns Associated Press, therefore, Rothschilds control everything you see & hear on television, especially your favorite shows & the news. The Rothschild family (/ˈrɒθstʃaɪld/) is a wealthy Jewish family originally from Frankfurt that rose to prominence with Mayer Amschel Rothschild (1744–1812), a court factor to the German Landgraves of Hesse-Kassel in the Free City of Frankfurt, Holy Roman Empire, who established his banking business in the 1760s.[2] Rothschild managed to bequeath his wealth and established an international banking family through his five sons,[3] who established businesses in London, Paris, Frankfurt, Vienna, and Naples. Today their interests cover a diverse range of fields, including financial services, real estate, mining, energy, mixed farming, winemaking and nonprofits. Over more than two centuries,[25][26] the Rothschild family has frequently been the subject of conspiracy theories.[12][84][85] These theories take differing forms, such as claiming that the family controls the world's wealth and financial institutions[86][87] or encouraged or discouraged wars between governments. Discussing this and similar views, the historian Niall Ferguson wrote,
Without wars, nineteenth-century states would have little need to issue bonds.
In the early days, newspapers were invented to physically carry news. It then went on to telegraphy which had no physical restrictions. Then radio. Then cinema, then TV. Were regarded as dumbed down information. In between, there were books , magazines and journals. Then came merchandising…
War is cinema and Cinema is War world-wide “shift to massive state participation and manipulation of public opinion”
The great victor of World War I in cinema, as in all else, was, of course, the United States.
The Russian Monarch, realized however, not unlike Lenin, that moving images were the best way to reach the mostly illiterate Russian population.
Catalysed by the WWI turmoil and rened in its aftermath, the swiftly evolving international language of cinema has not only validated Virilio’s ideas of the integral connection between technology, war and cinema, as well as between cinema and propaganda but, as argued above, has challenged, deconstructed and even subverted them.
1 Malaysia Concept – derived by? One Israel, One Malaysia, Apco in between.
1 MDB
Paul Stadlen Najib's ex-spin doctor Stadlen believed to be hiding in Israel
Stadlen used to work for APCO International, which for many years was the PR advisor to various Israel governments. APCO coined the concept of One Israel, which was later adopted by Najib. When he became Prime Minister in 2009, he introduced the 1Malaysia slogan.
Stadlen, who was Najib's spin doctor for nine years, was slapped with two money laundering charges involving RM14.3 million by the Malaysian Anti-Corruption Commission (MACC).
He fled Malaysia immediately after Barisan Nasional (BN), led by the former prime minister, lost the 14th General Election held in May last year.
According to the first charge, Stadlen was accused of ordering the transfer of an RM8.2 million payment from illegal activities from a bank account of a client of law firm Messrs Hafarizam Wan & Aisha Mubarak to several individuals and a company in 27 transactions between June and December 2014.
What is branding for you and your organization?
Rosmah spent RM100,000 a month on cybertroopers to defend reputation — ex-aide
Rizal: 30 to 40 cyber troopers were working for Rosmah from 2012 to 2018
Rizal explained that in 2012, Rosmah had ordered him to had established a team of cybertroopers — individuals employed to disseminate political propaganda on the internet — who were paid RM100,000 monthly and tasked with monitoring critical content on social media.
“This team was also responsible for countering and providing explanation to every slander, assertion and accusation towards Datin Seri Rosmah, to the public.
“The cybertroopers were operating on funds provided by Datin Seri Rosmah herself. She gave me RM100,000 cash every month to finance the team,’’ he said.
Rizal also explained that in his capacity as Rosmah’s special officer, he too had made statements to denounce or counter the negative narrative produced against her.
prev
next
What is Branding for you? What do people buy branded goods? Is there really value for money?
Prihatin. And Prihatin 2.0 just 4 days before the Sabah Election.
Parti Gabungan Rakyat Sabah won. Was it coincidental?
This is the theory and why companies invest in branding. Ultimately you do want new customers, you do want your share prices to soar, and all CEOs want to look GOOD.
The many different facets of Media in the past and present.
Who formulates your PR strategy or Strat Comm?
Do you pay an agency, is it done internally, how much is your company willing to spend?
How has Covid impacted your budget?
How many are still buying and reading newspapers? How much can you read? Which type do you want to read?
Advertising in newspapers?
Demography, audience, recycling campaign? How do you convince your management, CFO, CEO to shift away from newspapers?
Influencer Engagement : Neelofar. Vivy. Does your company use Influencers/Ambassadors?
Jakel : artistes. Chef Wan and his shows. Go Pro. Rihana Petra. Fazura
Native advertising
The classic term for native advertising is advertorial – an advertisement in a newspaper or magazine appears in the style of an editorial or journalistic article. With the rise in digital media, this idea has expanded. Jesper Laursen, CEO of the Native Advertising Institute, has a wonderful definition. He says native advertising is “paid advertising where the format of the content matches the form, feel, function, and quality of the content of the media on which it appears.”
Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience – and, ultimately, to drive profitable customer action.
Branded content is a content creation tactic, typically produced through a sponsored or paid partnership between the brand and the media, that encourages audiences to engage with the brand based on its entertainment, information, and/or educational value.
Affiliate marketing is also called "performance marketing", in reference to how sales employees are typically being compensated. Such employees are typically paid a commission for each sale they close, and sometimes are paid performance incentives for exceeding objectives.[23] Affiliates are not employed by the advertiser whose products or services they promote, but the compensation models applied to affiliate marketing are very similar to the ones used for people in the advertisers' internal sales department.
Owned Media includes all channels owned by the company or brand, like their website and service pages, blog, social media channels: Facebook, Instagram, Twitter, LinkedIn, and the like. On Instagram, for example, content on a brand's channel created by the brand itself, is owned media.
Social media algorithms are a way of sorting posts in a users’ feed based on relevancy instead of publish time.
Social networks prioritize which content a user sees in their feed first by the likelihood that they’ll actually want to see it.
Before the switch to algorithms, most social media feeds displayed posts in reverse chronological order. In short, the newest posts from accounts a user followed showed up first.
By default, social media algorithms take the reins of determining which content to deliver to you based on your behavior.
For example, Facebook or Twitter might put posts from your closest friends and family front-and-center in your feed because those are the accounts you interact with most often.
Chances are you’ve been recommended videos to watch on YouTube, right? This is again based on your individual behavior, digging into what you’ve watched in the past and what users like yourself are watching. Elements such as categories, #tags and keywords also factor into recommended content on any given network.
Without social media algorithms, sifting through all of this content on an account-by-account basis would be impossible. Especially for users following hundreds or thousands of accounts on a network, so algorithms do the legwork of delivering what you want and weeding out content that’s deemed irrelevant or low-quality.
In theory, that is.
There’s also the belief that social media algorithms exist to push brands to pay a premium for social ads. The belief is that if brands can’t reach their audience organically, they’ll turn to ads instead. Obviously, this means more money for social networks.
algorithms involve machine learning and data science. They’re capable of parsing data and ranking posts based on criteria that, quite honestly, the average marketer will probably never truly understand. For starters, social media algorithms treat engagement (think: likes, comments and shares) as a sort of snowball effect.
That is, the more engagement a piece of content gets, the more likely it is to be rewarded by the algorithm.
Perhaps one of the easiest ways to encourage engagement is by asking questions of your followers. Serving as a sort of call-to-action, question-based posts are an easy way to encourage interactions and connect with your audience at the same time.
For example, see how the following types of content stack up against each other:
Image-based posts versus text-based posts
Long-form versus short-form videos
Content with links versus content without links
Posts with one hashtag versus posts with multiple hashtags
Budget : How do you spend it. Audience. Timing of posting. Creativity. Styling. Thought Leadership Articles
FB Insights, Hoot suite, Sprout, Agorapulse. Awario
Social listening is the process of monitoring social media channels for mentions of your brand, competitors, product, and more. Social listening gives brands an opportunity to track, analyze, and respond to conversations about them on social media. It's a crucial component of audience research.
Bad Publicity is still publicity
Marketing and Advertising
Marketers need to observe the cultural traits, environments, norms, beliefs, and values of a particular country or region to obtain an understanding of whether their future behaviors will be perceived as ethical. The marketer should focus on those who are their target markets and place the advertisements in ways that must be consistent with the cultural, religious, and social sensitivities of the people in those markets to effectively win their hearts and create market charisma. For example, in west Malaysia, different ethnic groups (Malay, Chinese, and Indian) have been living together. Making a commercial ad among this multi-ethnic culture must recognize their feelings and cultural traits in a way that is considerate to their ways of living.
BAFIA 1989Section 28 makes it an offense to publish any statement which is misleading, false or deceptive or to conceal any material fact in relation to deposit taking. The offense is committed for recklessness whether made dishonestly or not.IFSA 2013
Producers of advertisements must make sure that their advertising campaign does not overstep any social or legal norms although many advertising campaigns in Muslim countries or outside reflect the free values of western society, which affects the social norms of other societies
. In Malaysia, Unilever’s ad for Pond’s skin lightening moisturizer showed a Malay college student using the product for a fairer complexion to attract a boy’s attention. The ad is deemed offensive to the Muslim ethnic culture. At the same time, the young generations of Malay Muslims are more likely to be impressed by this kind of advertising, which holds the risk that they may be diverted from their religious prohibitions, sentiments, established norms, and values.
“Islamic advertising is helpful in promoting good values and spreading awareness among people for betterment of their lives”. This is a general concept regarding Islamic advertising that it will inculcate positive values in its audience