The document is a transcript from a presentation by Olaf Lewitz at the Toronto Agile & Software Conference in 2014. Some key points from the presentation include encouraging participants to listen with compassion, explore new options even if scary, and make choices that connect with others, are artistic, loving, and courageous. The presentation promotes unleashing wholeheartedness in organizations through personal transformation and fellowship.

1. Welcome.
Agile—The Courageous Choice
@OlafLewitz http://trustartist.com
Toronto Agile & Software Conference 2014
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2. raise your
hands.

3. ALL
raise your
hands.

4. i’ll keep mine
up…

5. please
put yours
down.

6. test passed.

7. you can read.

8. “With
Granny,
everything
is a test.”
Tiffany Aching

9. u up for another test?

10. be quiet.

11. quiet.

12. really quiet.

13. ˈkwīƧt

14. now, please…

15. relax…

16. we
will
check in.

17. silently.

18. there’s no way
you can do this
wrong.

19. you may pass…

20. no one will
notice.

21. ok?

22. no worries.

23. I will
eventually
start to talk.

24. then you can
tweet without
missing a beat.

25. ready?

26. we
will
check in.

27. sense.

28. observe.

29. acknowledge.

30. sense.
observe.
acknowledge.

31. what’s going on
…

32. in your body?

33. ?
energised
twitching
itching
hungry
thirsty
aching
tension
tired
in your body?
?

34. in your mind?

35. in your mind? issues
ideas
things
stuff

36. it’s ok.

37. it’s ok.
THINKING
is what minds are for.

38. quiet.

39. what’s going on
…

40. in your heart?

41. ?
mad
sad
glad
afraid
happy
nervous
scared
don’t know
in your heart?
?

42. summarise

43. mind
body
heart
summarise

44. how do you
feel?

45. one word.

46. now check
yourself:

47. on a scale of
1-10…

48. how open are
you?

49. pick your
definition of
open.

50. one number.

51. 1-10.

52. check:

53. one word.

54. one number.

55. ready?

56. now. silently…

57. find a pair.

58. quiet!

59. as quietly as
possible…

60. share your
word and
number.

61. quiet!

62. your self.

63. the unknown.

65. we all start life as
an essential being—
completely spontaneous and
free, without memories
or associations.

66. “As we are conditioned,
programmed,
and taught
…

67. how to look,
how to be,
how to behave,
how to act,
how to imagine,
how to feel and
how to think, …

68. … our essence
becomes submerged
between all the
‘I-dentities’ we take on.”
Stephen Wolinski, The Tao of Chaos

69. Who Am I?

70. last test.

71. raise your
hand if you
think you are
NORMAL.

72. now raise your
hand if you
think…

73. most other
people are
NORMAL.

74. Photo
by
marsmet531
-­‐
Creative
Commons
Attribution-­‐NonCommercial-­‐ShareAlike
License
http://www.flickr.com/photos/87764589@N07 Created
with
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Deck

76. You Deserve
To Love What You Do
And Be Loved
For What
You
Do

77. listening
new perspectives
take-away for a friend
stories
gifts in this talk

78. responsibility
courage
real options
trust
optional take-aways

81. Credit:
hOp://www.krivitsky.com/2011/10/offshore-­‐outsourcing-­‐Alex
Krivitsky and-­‐agile.html

82. individuals and interactions over processes and tools
working software over comprehensive documentation
customer collaboration over contract negotiation
responding to change over following a plan

83. individuals and interactions
over
processes and tools

84. individuals and interactions
processes and tools

85. people
individuals and interactions
processes and tools

86. people
process

88. key skill:
listening

89. two modes
listen in order to reply
listen in order to understand

90. i’ll tell a story.
you observe and notice what
happens while you listen.

91. Deep listening is the kind of listening that can help
relieve the suffering of another person.
You can call it compassionate listening.
You listen with only one purpose: to help him or her
to empty his heart. Even if he says things that are
full of wrong perceptions, full of bitterness, you are
still capable of continuing to listen with compassion.
Because you know that listening like that, you give
that person a chance to suffer less.
If you want to help him to correct his perception, you
wait for another time. For now, you don't interrupt.
You don't argue. If you do, he loses his chance. You
just listen with compassion and help him to suffer
less. One hour like that can bring transformation and
healing.
PaTuhli cKhl iNppath Han

92. i want to …
key concept:
responsibility
i made a choice to …

93. i wanted to have a
slide on Free Will,
but i chose not to,
so here it is.

94. CHOICE
Photo by pasukaru76 - Creative Commons Attribution License http://www.flickr.com/photos/38451115@N04 Created with Haiku Deck

95. Responsibility
Matrix

97. awareness options

98. no choice
without options

99. Photo
by
Matthias
Rhomberg
-­‐
Creative
Commons
Attribution
License
http://www.flickr.com/photos/33772123@N03 Created
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100. real options
options have value.
options expire.
never commit early
unless You Know Why.

101. Photo
by
natalia
love
-­‐
Creative
Commons
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License
http://www.flickr.com/photos/87718749@N00 Created
with
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102. Photo
by
Stoic
Meditation
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Creative
Commons
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103. Photo
by
hynkle
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Creative
Commons
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104. Let Things Emerge
Photo
by
erin
leigh
mcconnell
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Commons
Attribution
License
http://www.flickr.com/photos/59521823@N00 Created
with
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Deck

105. Trust that
what can
happen will
happen
Photo by kennymatic - Creative Commons Attribution License http://www.flickr.com/photos/99472898@N00 Created with Haiku Deck

106. Run
experiments
and celebrate
failure
Photo
by
Neal.
-­‐
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Commons
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License
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with
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108. Why do we limit
our options?

109. keep our zone
comfortable
Management

110. expand our
comfort zone
Leadership

111. management:
intentionally
limit options
to increase focus
or limit known risk

112. leadership:
explore new options
with others

113. management vs leadership?
neither are good or bad.

114. we have a choice
how to integrate
management and leadership.

115. adaptive organisations
make that choice
based on the situation.

116. why do WE limit
our options?

118. Our Identity
An amalgamation of stories
Artwork by Camilla Gillis-Adelman

122. exploring new options
is scary.

125. when we go to
situations
that scare us,
we grow.

127. TRUST NO ONE
org debt
FEAR
ALONE

129. SAFETY

130. how do we
unleash options?

131. SAFETY

132. TRUST

133. Authentic Connection

134. Vulnerability

135. VAST model

138. SAFETY

139. Some practice
Remember, you have a choice.

140. COMPASSION
Thich Nhat Hanh

141. compassionate
listening
Thich Nath Han

142. deliberate
distraction

143. black
grey
green
red
blue
black
yellow

144. Deep listening is the kind of listening that can help
relieve the suffering of another person.
You can call it compassionate listening.
You listen with only one purpose: to help him or her
to empty his heart. Even if he says things that are
full of wrong perceptions, full of bitterness, you are
still capable of continuing to listen with compassion.
Because you know that listening like that, you give
that person a chance to suffer less.
If you want to help him to correct his perception, you
wait for another time. For now, you don't interrupt.
You don't argue. If you do, he loses his chance. You
just listen with compassion and help him to suffer
less. One hour like that can bring transformation and
healing.
Thich Nath Han

145. i am here.
presence

146. i see you.
focus

147. i see you are
suffering.
empathy

148. Presence
I See You.
I See Focus
You Are
Suffering.
Empathy

149. how did your
listening
change?

150. take away:
hero feedback

151. pick a friend.
someone you like so much
it’s sometimes hard
to tell them the truth

152. grab
something
to write.

153. hero feedback
• appreciate the pace of movement
• pick a hero from a story
• how does the hero remind you of the other?
• how is the hero successful?
• how does the hero sabotage hir success?
• appreciate your deepest connection with the
other

154. deliver the
hero feedback
at your next
convenience.

155. a community of leaders
fellowship

156. invite people to
personal transformation …
… it is the key to the
transformation
of the whole organisation.

157. llet’s travel together

158. i invite you
to
make choices.

159. make
connecting
choices
Photo by rileyssmiling - Creative Commons Attribution License http://www.flickr.com/photos/100077624@N05 Created with Haiku Deck

160. make
artistic
choices
Photo by alpha du centaure - Creative Commons Attribution License http://www.flickr.com/photos/23791504@N08 Created with Haiku Deck

161. make
loving
choices
Photo by bp6316 - Creative Commons Attribution License http://www.flickr.com/photos/7232687@N03 Created with Haiku Deck

162. make
courageous
choices
Photo by JD Hancock - Creative Commons Attribution License http://www.flickr.com/photos/83346641@N00 Created with Haiku Deck

163. THANK YOU!
Agile—The Courageous Choice
@OlafLewitz http://trustartist.com
Toronto Agile & Software Conference 2014
Licensed
under
a
Creative
Commons
Attribution-­‐NonCommercial-­‐ShareAlike
4.0
International
http://creativecommons.org/licenses/by-­‐nc-­‐sa/4.0/

164. http://trustartist.com @OlafLewitz
call the trust artist for:
personal mentoring
Temenos
people-centered agile
learn how to love what you do

165. @OlafLewitz
http://trustartist.com
UNLEASHING WHOLEHEARTEDNESS IN ORGANISATIONS