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Rock Your Blog:
Protect Your Brand + Reputation
Kirsten Thompson
April 2016
#BlogAtTheBeach
Heart Padlock by MsSaraKelly | CC BY 2.0
Blogs in education: 10yrs+
Travel blogging: 2010
University of Leeds: 9yrs staff development:
ā€¢ā€Æ Webmaster for 30+ WordPress sites
ā€¢ā€Æ E-learning design + development
ā€¢ā€Æ Social media + reputation management strategy +
development
New site > RockYourDigital.com
LinkedIn: https://uk.linkedin.com/in/kirstent
Twitter: @KookyTraveller | @_KirstenT
A little about meā€¦
Slides will be available online with links to more resources +
linked from my travel blog: kookytraveller.com
Iā€™m not legally trained = Iā€™m not providing legal advice
Itā€™s not possible to cover everything or to go into much detail
Iā€™m not affiliated with any products or services I may
recommend
There is no one-size-fits-all strategy ā€“ ā€œchoose your own
adventureā€ J
Before we startā€¦
1. Your brand + digital
footprint
Your digital identity =
everything about you on
the web
Verified / non-verified ā€“
both important
Who
manages
your digital
identity?
This guy?
What about
websites like this?
Scraping + merging
identities.
What will
you find?
Are you feeling lucky?
Think like a search engine ā€“ be the
top of your own search results, not
just your blog/niches search results.
Use Google Alerts
to keep updated on
what others are
saying about you
(your work, project
etc) on the web. It
wonā€™t search
everything, but can
assist in managing
your digital identity.
You can
manage your
digital identity
+ brand, you
cannot control
it
2. Security
Who do you trust?
How do you verify who
you are talking to online?
Who do you add on
Facebook?
Who has your mobile
phone number?
What else are you
sharing?
WHOIS database
Location services on/off?
Social media privacy e.g.
custom locations
Apps + privacy
Ion, Reeder, Consolvo (2015) ā€œ...no one can hack my mindā€: Comparing Expert and Non-Expert
Security Practices [online]. Last accessed 03/09/15
https://www.usenix.org/system/files/conference/soups2015/soups15-paper-ion.pdf
Considerā€¦
ā€¢ā€Æ Fragment your identity: you do not need to manage your
entire digital life via one or two email addresses.
ā€¢ā€Æ Check your privacy settings.
ā€¢ā€Æ Beef up your security: Strong passwords, 2 factor
authentication + use a password manager.
ā€¢ā€Æ ā€œFind my iPhoneā€
ā€¢ā€Æ Be wary of hackers, account cloning, phishing scams, rogue
links.
ā€¢ā€Æ Internet security: private networks, VPNs
For self-hosted websites:
Use a security plugin
ā€¢ā€Æ iThemes
ā€¢ā€Æ Securi
ā€¢ā€Æ WordFence
Back-up your site e.g. UpDraft Plus, Backup Buddy
Remove plugins and themes that are not in use (keep a
spare theme for emergencies)
Site access: who really needs to be able to login?
3. Compliance
ā€œDonā€™t say (or do)
anything you
wouldnā€™t on 5
Live.ā€
Rory Cellan-Jones
Social media = public
Separate personal +
professional, makes each
presence more useful to
your networks
Youā€™re not anonymous on
social media ā€“ dangerous to
think you are
Impact of liking, re-tweeting
Personal vs. Professional
Do you have
a privacy
policy?
Terms of use?
Considerā€¦
ā€¢ā€Æ Copyright + IP
ā€¢ā€Æ Defamation
ā€¢ā€Æ Electronic mail
marketing +
mailing lists
http://roniloren.com/
https://ico.org.uk/for-organisations/guide-to-pecr/electronic-and-telephone-marketing/
electronic-mail-marketing/
ASA ruling on Mondelez:
https://www.asa.org.uk/Rulings/Adjudications/2014/11/Mondelez-UK-Ltd/
SHP_ADJ_275018.aspx#.VeovxVfF9qp
Case: Lord McAlpine falsely accused
Alleged offence: Libel
Case: Twitter users name victim of rape by
footballer Ched Evans
Offence: The Sexual Offences (Amendment)
Act 1992
Case: Social media users circulated alleged
pictures of child killer Jon Venables
Alleged offence: Contempt of Court
http://www.bbc.co.uk/news/magazine-20782257
accidentaloutlaw.knowthenet.org.uk
Keep
updated
about
online
safety
and the
lawwww.thatsnonsense.com/
4. Develop
your
strategy
1.ā€Æ What will you include in your strategy?
2.ā€Æ What changes (if any) do you need to
implement right away?
3.ā€Æ How will you deal with issues that arise?
4.ā€Æ What do you need to go away + learn more
about?
Homeworkā€¦J
Thank you
Questions?
Kirsten Thompson
RockYourDigital.com | KookyTraveller.com
Twitter: @_KirstenT | @KookyTraveller
April 2016
#BlogAtTheBeach

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Rock Your Blog: Protect Your Brand + Reputation

  • 1. Rock Your Blog: Protect Your Brand + Reputation Kirsten Thompson April 2016 #BlogAtTheBeach Heart Padlock by MsSaraKelly | CC BY 2.0
  • 2. Blogs in education: 10yrs+ Travel blogging: 2010 University of Leeds: 9yrs staff development: ā€¢ā€Æ Webmaster for 30+ WordPress sites ā€¢ā€Æ E-learning design + development ā€¢ā€Æ Social media + reputation management strategy + development New site > RockYourDigital.com LinkedIn: https://uk.linkedin.com/in/kirstent Twitter: @KookyTraveller | @_KirstenT A little about meā€¦
  • 3. Slides will be available online with links to more resources + linked from my travel blog: kookytraveller.com Iā€™m not legally trained = Iā€™m not providing legal advice Itā€™s not possible to cover everything or to go into much detail Iā€™m not affiliated with any products or services I may recommend There is no one-size-fits-all strategy ā€“ ā€œchoose your own adventureā€ J Before we startā€¦
  • 4. 1. Your brand + digital footprint
  • 5. Your digital identity = everything about you on the web Verified / non-verified ā€“ both important
  • 8. What about websites like this? Scraping + merging identities.
  • 10. Are you feeling lucky? Think like a search engine ā€“ be the top of your own search results, not just your blog/niches search results.
  • 11. Use Google Alerts to keep updated on what others are saying about you (your work, project etc) on the web. It wonā€™t search everything, but can assist in managing your digital identity.
  • 12. You can manage your digital identity + brand, you cannot control it
  • 14. Who do you trust? How do you verify who you are talking to online? Who do you add on Facebook? Who has your mobile phone number?
  • 15. What else are you sharing? WHOIS database Location services on/off? Social media privacy e.g. custom locations Apps + privacy
  • 16. Ion, Reeder, Consolvo (2015) ā€œ...no one can hack my mindā€: Comparing Expert and Non-Expert Security Practices [online]. Last accessed 03/09/15 https://www.usenix.org/system/files/conference/soups2015/soups15-paper-ion.pdf
  • 17. Considerā€¦ ā€¢ā€Æ Fragment your identity: you do not need to manage your entire digital life via one or two email addresses. ā€¢ā€Æ Check your privacy settings. ā€¢ā€Æ Beef up your security: Strong passwords, 2 factor authentication + use a password manager. ā€¢ā€Æ ā€œFind my iPhoneā€ ā€¢ā€Æ Be wary of hackers, account cloning, phishing scams, rogue links. ā€¢ā€Æ Internet security: private networks, VPNs
  • 18. For self-hosted websites: Use a security plugin ā€¢ā€Æ iThemes ā€¢ā€Æ Securi ā€¢ā€Æ WordFence Back-up your site e.g. UpDraft Plus, Backup Buddy Remove plugins and themes that are not in use (keep a spare theme for emergencies) Site access: who really needs to be able to login?
  • 20. ā€œDonā€™t say (or do) anything you wouldnā€™t on 5 Live.ā€ Rory Cellan-Jones Social media = public Separate personal + professional, makes each presence more useful to your networks Youā€™re not anonymous on social media ā€“ dangerous to think you are Impact of liking, re-tweeting Personal vs. Professional
  • 21.
  • 22. Do you have a privacy policy? Terms of use?
  • 23.
  • 24. Considerā€¦ ā€¢ā€Æ Copyright + IP ā€¢ā€Æ Defamation ā€¢ā€Æ Electronic mail marketing + mailing lists http://roniloren.com/ https://ico.org.uk/for-organisations/guide-to-pecr/electronic-and-telephone-marketing/ electronic-mail-marketing/
  • 25. ASA ruling on Mondelez: https://www.asa.org.uk/Rulings/Adjudications/2014/11/Mondelez-UK-Ltd/ SHP_ADJ_275018.aspx#.VeovxVfF9qp
  • 26.
  • 27.
  • 28. Case: Lord McAlpine falsely accused Alleged offence: Libel Case: Twitter users name victim of rape by footballer Ched Evans Offence: The Sexual Offences (Amendment) Act 1992 Case: Social media users circulated alleged pictures of child killer Jon Venables Alleged offence: Contempt of Court http://www.bbc.co.uk/news/magazine-20782257
  • 32. 1.ā€Æ What will you include in your strategy? 2.ā€Æ What changes (if any) do you need to implement right away? 3.ā€Æ How will you deal with issues that arise? 4.ā€Æ What do you need to go away + learn more about? Homeworkā€¦J
  • 33. Thank you Questions? Kirsten Thompson RockYourDigital.com | KookyTraveller.com Twitter: @_KirstenT | @KookyTraveller April 2016 #BlogAtTheBeach