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Internship at HSBC Düsseldorf
            by Jonas Dahl

      The world‘s local bank
HSBC – Hong Kong to London
Strong in emerging markets
HSBC in Germany

     • HQ located at famous Königsallee

     • Originally local bank Trinkaus with 8
       branches in GER, AUT and LUX

     • Now 80% subsidiary of HSBC group

     • No retail banking like in Asia, UK or France;
       only corporates and wealth management

     • Overall smaller presence than Deutsche or
       Commerzbank in GER but superior global
       network and credit rating
Where I work…
                                       Financial                       •   Serving non-German-based
                                       Institutions                        customers that have
                                                       German              branches/subsidiaries in GER
                                                       Corporates
                  Global                                               •   Day-to-day customer service,
                  Banking             GB Corporates
                                                                           main products current
                                                      Multinationals       accounts, FX accounts, g‘tees,
                                                                           fixed deposits, C/L
                                       Investment
                                       Banking
                                                                       •   7 Team members:
                                                                              • Director
                                                                              • 4 Relationship Managers
                                                                              • 1 Trainee
                                                                              • 1 Intern


 …and what I do.
  •   Support of RMs

  •   Regular services for certain customers
      (balances, fix deposits, processing
      payments), individual Qs

  •   Major task: Creating customer profiles
      for compliance

  •   Etc.
•attractive company with great
reputation and global
                                  •lack of supervision
opportunities, office location
                                  •few chances to attend team
•big business with major global
                                  meetings, lack of integration
companies
                                  • >90% of time working on
•fair work-life balance
                                  computer
•fair amount of responsibility
                                  •hierarchy
•meeting other interns
Situation

•   During the first week I could meet the intern preceding me in my position and ask
    her a lot of stuff. She had been there for 3 months and said she had found it pretty
    interesting and learned many things but also said (when I asked her) that it was
    about the right amount of time and wouldn’t expect to learn much more if she
    stayed longer.
•   From my introduction to the internship by my boss, I had understood that I would
    have the chance to also work in other departments later on in my internship. So
    when after about two months, I actually felt like it was getting repetitive and felt
    less satisfied I didn’t feel too worried because I could just ask to maybe spend
    some time in another department. However, it turned out that wasn’t possible and
    I would basically have to stay in that department since I was needed for my regular
    tasks and could only visit other departments for a day once in a while.
Internship at hsbc d├╝sseldorf

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Internship at hsbc d├╝sseldorf

  • 1. Internship at HSBC Düsseldorf by Jonas Dahl The world‘s local bank
  • 2. HSBC – Hong Kong to London
  • 4. HSBC in Germany • HQ located at famous Königsallee • Originally local bank Trinkaus with 8 branches in GER, AUT and LUX • Now 80% subsidiary of HSBC group • No retail banking like in Asia, UK or France; only corporates and wealth management • Overall smaller presence than Deutsche or Commerzbank in GER but superior global network and credit rating
  • 5. Where I work… Financial • Serving non-German-based Institutions customers that have German branches/subsidiaries in GER Corporates Global • Day-to-day customer service, Banking GB Corporates main products current Multinationals accounts, FX accounts, g‘tees, fixed deposits, C/L Investment Banking • 7 Team members: • Director • 4 Relationship Managers • 1 Trainee • 1 Intern …and what I do. • Support of RMs • Regular services for certain customers (balances, fix deposits, processing payments), individual Qs • Major task: Creating customer profiles for compliance • Etc.
  • 6. •attractive company with great reputation and global •lack of supervision opportunities, office location •few chances to attend team •big business with major global meetings, lack of integration companies • >90% of time working on •fair work-life balance computer •fair amount of responsibility •hierarchy •meeting other interns
  • 7. Situation • During the first week I could meet the intern preceding me in my position and ask her a lot of stuff. She had been there for 3 months and said she had found it pretty interesting and learned many things but also said (when I asked her) that it was about the right amount of time and wouldn’t expect to learn much more if she stayed longer. • From my introduction to the internship by my boss, I had understood that I would have the chance to also work in other departments later on in my internship. So when after about two months, I actually felt like it was getting repetitive and felt less satisfied I didn’t feel too worried because I could just ask to maybe spend some time in another department. However, it turned out that wasn’t possible and I would basically have to stay in that department since I was needed for my regular tasks and could only visit other departments for a day once in a while.

Editor's Notes

  1. Dilemma:-want to express I’m dissatisfied, under-challenged and lack of feed-back-want to make sure I get more out of the internship -don’t want to give a bad impression, esp. since I have to stay in the dept.-don’t want to risk negative evaluation, so better appear to be satisfied-basically want to stay in the company because I like it (reputation, global opportunities, great location…) What to do?