1. micros|Retail Supply Chain (MRSC)
Presentation to:
MRSC Sales Team
Presented by:
Paul Woodward, MRSC Managing Director
2. Introduction and agenda
Thank you for your interest in our products
and services, I have been with the business
since the early 90's and I am very proud of the
award winning products we have created and
the experience, credibility, integrity and
success my team have bought our partners.
Paul Woodward, founder and Managing Director
Agenda
Introduction and agenda
Micros Retail Supply Chain overview
Market requirements summary
myCreations overview and demonstration
Benefits
Solution delivery overview
Summary
3. MRSC overview
1st to market, pioneering this technology in 1995 Joanne Boyd Matthew Morgan
North America United Kingdom
Profile Product turnover $12m (19% growth 2012)
New York, USA Nottingham, England
Head Office UK with locations in US, Germany and Hong Kong
Dedicated infrastructure and global resources Prestige SFB Lisa Bahmann-Rocher
Asia Mainland Europe
UK centre of excellence for research and development Frankfurt, Germany
Hong Kong
Part of Micros Sys Inc, $1bn global business in 165 countries
Over 100 clients worldwide Tesco Stores PLC Sainsbury Cooperative
18 supply chain portals (40% growth 2012) Tesco International Iceland Foods Morrisons
Clients Fresh & Easy Booker Cash & Carry Carlson TGI Fridays
35,000 supply chain users
Sobeys Waitrose Greencore
250,000 products worth $60bn p.a. Brakes Bros HE-Butt Bakkavor
90% UK market share, leader worldwide with 8% market share Metro Cash & Carry Wegmans CMI
Award winning application and services Makro Cash & Carry Daymon Worldwide Bodyshop International
Specialized business unit employing 80 worldwide
People 50% market practitioners, 50% software professionals
All products designed and implemented by users myCreations Alliance
Founded and developed by our leadership team Trusted experts in the complete journey
Localized knowledge, centrally collected and developed
Alliance partners offering value added services and modules
Ground up, best of breed design specialized modules
Product $1.5m annual R&D investment
Core based design configurable and tailored to all markets
Plug and play technology to scale to all needs
Multi-lingual, multi-national capability
etail
4. Market requirement summary
As legalization and regulative requirements
increase every year and consumers demand
greater transparency in product information
the need for efficiency, reliability and access
to data anytime from anywhere is
fundamental to the development and
protection of your brand.
Improved efficiency across the supply chain
Speed to market improvement
Earlier risk assessment
Increased productivity
Reliable source of data
Instant and global access to information
Fast response to incidents
Compliance reliability
Instant product data traceability
Communication window to suppliers
Brand protection
Brand development
Brand leadership
Brand quality
5. myCreations overview
Project program planning
Policy document management
Stage gate management
Document lifecycle management
Project tracking
Readership and acceptance tracking
Brief management
Publication management
Resource management
Mandatory control management
Product specification synchronization
Quality attribute management
Contact management
Product surveillance management
Compliance management
Quality check management
Audit and visit management
Quality trend analysis
Incident alert management
Performance management
Artwork lifecycle management Product lifecycle management
Content certification Product specification management
Image verification Pack copy and artwork brief management
Artwork approval management Product relationship management
Digital asset management Product compliance management
User defined apps page User defined apps page Pre-defined industry reporting core modules
myWorkspace
myCompany
myReports
User and urgent action management User and urgent action management Pre-defined company wide reporting
Favorite and recent activity navigation Favorite and recent activity navigation User defined query reporting
User defined data lists and views User defined data lists and views User defined dashboard reporting
User defined system and data language User defined system and data language Report scheduling
6. Benefits
• Collaborative consistent environment across the supply chain
• Reliable, accurate and controlled data from one source
• Efficient end to end, top to bottom work streams
• Accessible information from anywhere, anytime.
• Traceable and auditable quality due diligence
• Informative and preventive knowledge
• Opportunity to continually improve
• Net results against revenue, costs and customer satisfaction
• Standardization across your supply chain
“40% efficiency gain across the supply chain”
“80% time improvement in response”
“75% reduction in rework activity”
etail
7. Solution delivery overview
Learn Build Guide Engage Assist Evolve
Define Test Teach Advise Help
Learn your processes Guide on change management Advise on best use and practices Research market initiatives
Advise on best practice Support internal adoption Advise on initiatives and changes Review and define change
Define and configure your solution Teach your supply chain users Assist and guide users locally Share and agree direction
Build your solution Engage with your supply chain Assist in the system operation Introduce new functionality
Test the end to end process Ensure user adoption Help and support users worldwide Evolve our total offering
Set-up Implementation Implementation services
Change management Software modifications
Config. Analysis
Solution UAT
Config. Build
Supplier on-boarding
Config. Test
Supply chain funding
Modifications
Internationalization
Supplier training
Program management
On-line eLearning environment 24/7 1st line automated support 24/7 99.8% availability Support services
myAcademy
mySupport
Dynamic interactive courses On-line call logging PCI & 27001 compliant
myData
On-line user guides Multi lingual environment Disaster recovery and auto failover
User assessment and certification Call monitoring Daily off-site back-up
Course attendance tracking Frequently asked questions Full system resilience
8. Summary
Our experience in leading the market for 20 years
Our specialized focus and knowledge in this field
Our commitment and investment to continually improve
Our ground up, user designed, best of breed application
Our comprehensive depth of functionality and workflow
Our open collaboration with our clients, partners and employees
Our heritage and award winning practices
Our reach, capability, agility and dedication
Our understanding, learning's, achievements and successes
Thank you
etail