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Using Hitwise to Protect Your Brand Ché Carbis, Account Director Asia Pacific  Stuart McKeown, Search Marketing Product Director  Hitwise 13 May 2008
Why is this significant? ,[object Object],[object Object],[object Object]
Branded search continues to rise ,[object Object]
UK vs. US vs. AU
UK vs. US vs. AU UK: US Gap = 7.6% UK: AU Gap = 6.5%
UK vs. US vs. AU UK: US Gap = 7.6% UK: AU Gap = 6.5% 95.7% 88.6% 95.7% 88.6% 91.5%
Where does brand search go?
Where does brand search go?
Search across other engines
Non-trademarked terms
Brand term permutations
Brand term permutations
Search term suggestions
Search term suggestions
Capitalise on search results Real Estate 4% of clicks lost versus 9.82% when not bidding on brand Why Should you bid on your Brand Name?
Maximum exposure at low cost ,[object Object],[object Object],Why Should you bid on your Brand Name?
Outbid any competitors bidding on your brand Why Should you bid on your Brand Name? 25-50% Clickthrough Loss 10-14% Clickthrough Loss ,[object Object],[object Object]
Types of Brand Management for Affiliates Allowed Brand Management with Affiliates Advantages  – Works well for product based trademarks. Disadvantages  – Competitors can recommend alternative products
Types of Brand Management for Affiliates No Bid Policy Brand Management with Affiliates Advantages  - Retain all brand traffic to its intended destination. Disadvantages  – Lose more traffic to Organic competitor listings
Mistakes when Brand Managing Affiliates Brand Management with Affiliates ,[object Object],[object Object]
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
Brand Monitor Dashboard
How to submit a Trademark Exclusion in Adwords Google AdWords has a  trademark complaint procedure  in place to help trademark owners monitor the use of their trademarked terms by AdWords advertisers.  Towards the end of the  trademark complaint form , you'll see a section where you can list the “Authorised Entities” you've approved to use your trademarked term(s).  Fill in this section and the Trademark team will note these entities during the ad review process. If you do not specifically list authorized users (by either their AdWords Customer ID or their AdWords contact email address), authorised entities may be disapproved for using your trademark term(s). How to protect your brand with Adwords
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Now You Know

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Protect Your Brand with Hitwise Search Tools

Editor's Notes

  1. Welcome to the Using Hitwise to manage your brand My Name is Che Carbis – Asia Pacific Account Director - and - today we have invited Stuart McKeown, Product Director of our Search Marketing Services side of the business, to lend his expert knowledge on this topic. Especially seeing how so much of it revolves around Search. For those Clients that may not be aware, Hitwise has a Search Marketing side to the business – IN FACT – its how the Hitwise story actually began……. Now the catalyst that has prompted today’s webinar was the Recent announcement made by Google to relax their policy of Trademark protection in the UK. Please note at this point the announcement has only been for the UK. But it has raised the point of Brand Protection nonetheless. So the format for today, is to: Run through the announced changes Talk a little about why this is significant and the significance in general on Managing your Brand online Then run through some Hitwise Tools and Data sets that will help you manage all of this. Then time permitting – try and answer some questions at the end. (INSTRUCTIONS ON HOW TO ASK A QUESTION THROUGH WEBEX)