INTRODUCTION by James Kelway Hellos UX team will make the complicated simple and the afternoons seminar will focus on, how businesses achieve advantages in a competitive market through strategic planning and tactical implementation. James presents a user-centered approach to the development of solutions that meet brand-challenges while optimising the user experience.

2. Introduc)on
Introduction
By James Kelway

3. Agenda
Introduc)on
Introduction
by James Kelway
The overall user experience
by Jeppe Henckel
Break (15min.)
UX & Apps
by Tobias Høgsberg
UX & Social media
by Rune Leth Andersen
Q&A

8. ”What is this technology?”
Photo by jessicagarro on Flickr

10. Human Brand and
Solu)on Business
Technology

11. Placing people at the centre

12. Exploring business
and user needs

13. Insights lead to innovation

14. Some concluding thoughts
User centered design
is not user led design
Photo by Worldofoddy on Flickr

15. Experience is the difference