1. ICE Conference 2013
19th International ICE Conference
“Responsible Innovation and Entrepreneurship”
ICE 2013
A Structured Team Building Method for
Collaborative Crowdsourcing
Gabriele Montelisciani
June 25th 2013
The Hague, Netherlands
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2. ICE Conference 2013
Summary
G. Tazzini1, G. Montelisciani2, D. Gabelloni2, S. Paganucci3, G. Fantoni2
1 Department of Energy, Systems, Land and Constructions, University of Pisa, Italy
2 Department of Civil and Industrial Engineering, University of Pisa, Italy
3 Department of Computer Science, University of Pisa, Italy
 LILIT: an original platform for collaborative crowdsourcing that:
o Promotes innovation, creativity and effective knowledge sharing
o Enables matchmaking and internal/external cooperation
 PROBLEM:
o Crowd vs. Selected groups
o Selection and allocation of the most appropriate team for the
resolution of different types of problems
 APPROACH:
A skills-based methodology for advanced team
building in collaborative crowdsourcing contexts
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3. ICE Conference 2013
Index
 INTRODUCTION AND PROBLEM IDENTIFICATION
 RESEARCH APPROACH AND FINDINGS
 CONCLUSION AND FUTURE WORK
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 The Living Labs Experience
 Pisa Leaning Lab
o Multidisciplinary team
o Collaboration among academy and industry
o Meritocracy
Introduction
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5. ICE Conference 2013
 The original concept of Crowdsourcing
 The step forward: teams of experts selected from the crowd
 «Closed Calls» (Vuković, Vaculín, 2010)
 Team composition
 Monitoring skills and capabilities
Problem Identification
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6. ICE Conference 2013
Problem Identification
Teams characteristics in Collaborative crowdsourcing:
Fundamental Requisites:
 Possession of skills that best match in a timely and effective problem resolution;
 Measurable problem-solving capacities;
 High speed of response;
 Availability to grant one’s personal free time for joining highly specialized problem
solving sessions.
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Index
 INTRODUCTION AND PROBLEM IDENTIFICATION
 RESEARCH APPROACH AND FINDINGS
 CONCLUSION AND FUTURE WORK
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8. ICE Conference 2013
The Developed Platform
 Advanced Forum
 High level tasks:
o Technical Problem solving;
o Concept design;
o Naming
 Motivation & creative participation among users
o IPR Tracking System
o Advanced serendipity search engines
and creativity technologies
 Team Builder
o Solvers profiles created manually and/or automatically
o Assisted team selection
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Approach and Findings
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TEAM BUILDING
PROCESS:
Recall & Update
Algorithms

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Approach and Findings
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1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
Problem Solving Session
1
Calculate
UPDATEALGORITHM
2
Update

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Approach and Findings
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Recruitment Vector
Tag/Skill Value
Industrial Manipulation 1
Mechanics 0,8
Materials science 0,8
Productive Processes 0,6
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
Problem Solving Session
1
Calculate
UPDATEALGORITHM
2
Update

12. ICE Conference 2013
Research Approach
12
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
Problem Solving Session
1
Calculate
UPDATEALGORITHM
2
Update
Profiles Vectors

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Research Approach
13
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
Problem Solving Session
1
Calculate
UPDATEALGORITHM
2
Update
25% of New Users
(e.g. never joined a session requiring a given skill)

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Research Approach
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FINAL SOLUTION
Solution Vector
Tag/Skill Value
Industrial Manipulation 0,8
Materials science 1
Physics 0,8
Mechanics 0,6
Productive Processes 0,5
Problem Solving Session
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
1
Calculate
UPDATEALGORITHM
2
Update

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Research Approach
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Problem Solving Session
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
1
Calculate
UPDATEALGORITHM
2
Update
Update Vector
Tag/Skill Value
Industrial Manipulation 1
Materials science 1
Physics 0,8
Mechanics 0,6
Productive Processes 0,5
Recruitment Vector
Tag/Skill Value
Industrial Manipulation 1
Mechanics 0,8
Materials science 0,8
Productive Processes 0,6
Solution Vector
Tag/Skill Value
Industrial Manipulation 0,8
Materials science 1
Physics 0,8
Mechanics 0,6
Productive Processes 0,5

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Research Approach
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Problem Solving Session
1
Analize
2
Research
3
Associate
4
Build
RECALLALGORITHM
1
Calculate
UPDATEALGORITHM
2
Update

17. ICE Conference 2013
Index
 INTRODUCTION AND PROBLEM IDENTIFICATION
 RESEARCH APPROACH AND FINDINGS
 CONCLUSION AND FUTURE WORK
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Conclusion
 The paper demonstrates how the virtual team building process can be
effectively performed for a specific problem solving session
 Focus on measurable skills
 Intuitive and easily detectable assessment variables thanks to robust
and simple algorithms
 Improve solvers’ personal profile and discover hidden skills
Future goals:
 Social network analysis and smart measurements of interaction distances among
the community of experts
 Management of novice users for:
o Education in problem solving abilities;
o Raising reputation;
o Enhancing problem solving skills.
 Dynamic evaluation of individuals’ ability to use and manage the platform.
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19. ICE Conference 2013
19th International ICE Conference
“Responsible Innovation and Entrepreneurship”
ICE 2013
19
THANK YOU FOR YOUR ATTENTION
Acknowledgements
The financial support of Regione Toscana Project LILIT: I Living Labs per
l’Industria Toscana (PAR FAS REGIONE TOSCANA Linea di Azione 1.1.a.3)
is kindly acknowledged.
Website
http://lilit.itc.unipi.it/SitePages/Welcome.aspx
Contact
gabriele.montelisciani@gmail.com