2. Digital IT
Business Transformation needs IT to Be More_
We are demanding that organisations Do More in our Digital World
InsightsMobility Cloud
Business
Collaboration
Innovation
Improve Flexibility
Drive Efficiencies
Manage Risk
Smarter Serving
Better Outcomes
Experiences
Connectedness
Empowerment
Personalisation
Smarter Working
Better Outcomes
Security Connected
Consumer
IoT
3. Take a closer look_
A platform for
Digital Transformation_
End to end delivery of experiences
5. Mobile Evolution_
Take a closer look_
Mobile
True converged data access
>80%
24Million
450
Thousand
To cover Smart
Metering project (indoor)
99.25%
Customers
98%
£3Investment in upgrades
Billion
By2017…
UK Population (indoor)
coverage commitment
Businesses
Connected by
Smart Metering
UKHomes
1st Only Operator to achieve
CAS(T) Certification
The largest UK data network
6. UK’s Largest Wi-Fi network_
Take a closer look_
Mobile
Wi-Fi
True converged data access
11
Thousand
12
Million
Stadiums
3
Free!
Open for all
Simple
One-time sign up
Insights
Driving Customer
Engagement
Hotspots
Customers
7. Our own Fixed Network_
Fixed
Take a closer look_
Mobile
Wi-Fi
True converged data access
Re-purpose O2 Owned
Of our broadband network
Managed, delivered &
operated
Carrier Class
Resilient Infrastructure
Integrated
With Telefonica
Global network
8. First UK ubiquitous communications network_
Fixed
Take a closer look_
Mobile
Wi-Fi
O2
Gateway
True converged data access
Flexible
Efficient
Future-proof
Integrated
Private
3G/4G Mobile Access
Any device, Any time,
Any where
Optimal usage with
Intelligent failover
Topology, management
& overlay services
EAP-SIM
Seamless
experience
Cloud integration
9. O2 Voice_
Take a closer look_
True converged Voice coming in 2015
10. Converged Voice_
Enterprise
Voice
Take a closer look_
Mobile
O2
Voice
Combining Mobile and Fixed Voice at the Core
Integrated EAP-SIM
Intelligence in the network
Single number for
in & outbound
Unified
Seamless
experience
Enablement
Of true unified comms.
TuGo
Voice, Voicemail, SMS
Recording
Mobile & Voice
11. Take a closer look_
Cloud_
Transforming our Digital Service Delivery
12. A delivery Platform for a Digital Telco_
Converged infrastructure
O2 Cloud
Evolution
Automation, Orchestration &
Business Process Integration
XaaS
IaaS, PaaS, SaaS
Digital Delivery
Mobility, UC, Security
Global Experience
15yrs in Cloud
13. Unified Comms.
Managed IT
SIP
Mobile Apps
IoT / M2M
Internet
OPTIMUM END USER EXPERIENCE_
VDC
O2 Cloud
A complete e2e Vision_
“From the device to the data center”
Interactive Messaging
O2
Gateway
O2
Voice
Security
14. CYBER PROTECTION
Unified Comms.
Managed IT
SIP
Mobile Apps
IoT / M2M
Internet
VDC
O2 Cloud Insights
Interactive Messaging
O2
Gateway
O2
Voice
Security
A complete, secure e2e Vision_
“From the device to the data center”
15. 90% Of Mobile Users
Keep their mobile
Within 1m - 24x7
Million Mobile
Customers
1.5Network events
Take a closer look_
24
We continually leave a Digital Footprint_
Unleashing the power of Mobile Network Data
Million Wi-Fi
Customers12
Insights
30Journeys
Million
Billion
EveryDay…
16. Take a closer look_
A rich context, real-time future_
Unleashing the power of Mobile Network Data
Insights
17. In summary_
Telefonica - a true “Digital Telco”
Embrace the
Digital
Transformation
opportunity
Simplification of
platforms can
unlock and
enable
innovation
A trusted
provider of
brilliant digital
experiences
Good morning!
Thank you all for coming and welcome to this session on Digital Transformation
It’s the last day so we’ll get through it quickly
Who is driving the need for digital transformation? Us!
The consumer.
We don’t want products, we want “brilliant experiences…”
Business
Innovation. Businesses can’t afford to stand still as new challenges in the market that embrace Digital are here to disrupt (Uber, AirBnB etc…)
Improve Flexility. IT Must serve internal and external customers.
- Better Outcomes – Growth! Improved CSI, new revenue streams, new markets,
Technology is bringing the Consumer and Business Worlds closer together, putting more pressure on IT to deliver for the business.
Personalisation – Services relevant to me, my demographic, my interests. (Privacy and Relevance)
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
TODO : Needs build sorting
TODO : Needs build sorting
NWR
Project Orbis
Swinton
Contact centre transformation
Better customer experience as Halved average wait time and abandoned calls down from 90k/month to near 0.
HRG
Digital Tablets replacing catalogues
Peverel
Digitising paper-based processes.
