The Age Of Conversation

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The document discusses the importance of conversation in business. It suggests that companies focus conversation on customers and employees to directly increase sales and lifetime value. It advises companies to approach customers through conversation to learn about them and focus on their needs, as conversation provides a return on involvement.

Business Career

Customer Board CEO General Counsel CFO VP, HR EVP, Sales EVP, Marketing EVP, Operations VP, Sales VP, Marketing VP, Operations EVP, Consulting Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Director Manager Assistant Director Manager Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Director Manager Assistant Staff Staff Staff Staff Staff Staff

Customer Customer Customer Customer Customer Customer

Direct = Approach response % sales Lifetime $$$

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Join Tanya Reece as she provides us with an easy checklist to make 2018 the best year yet by ensuring your data is optimized, your inventory value is spot on, and your system is running to its optimal potential. Learn how Millennium’s team goals, monitoring station, and individual employee goals capabilities will increase staff involvement and give staff the information they need to stay on track in the New Year.

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Research and feedback has indicated that Solution Providers want to become better leaders and managers, especially as they transform into cloud and online services. Managing costs, sales effectiveness, and execution are more critical in a cloud focused practice than the traditional on premise business model. This session was crafted to support accelerated leadership within the Solution Provider community: • Sales Manager’s guideline to optimize sales meetings • First time sales management training tips • How to manage your sales manager! • Leadership vs management-know the difference • Utilizing emotional intelligence to help guide your sales team • What ratio managers are measuring now • 5 ideas to increase the sales professionalism of your team http://www.ingrammicrocloud.com

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Up to 85% of success in selling is rooted in feelings, attitudes, emotions and beliefs. Yet most sales training fails to take these critical factors into account, and as a result, most sales training ultimately fails the people (and the organizations) it’s supposed to be helping. This webinar (November 2016) explored practical, proven ways training professionals and sales managers can influence the behaviors and attitudes that lead to higher levels of productivity and better bottom-line results.

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The Age Of Conversation

1. The Age of Conversation Valeria Maltoni

2. Why?

3. Customer Board CEO General Counsel CFO VP, HR EVP, Sales EVP, Marketing EVP, Operations VP, Sales VP, Marketing VP, Operations EVP, Consulting Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Director Manager Assistant Director Manager Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Director Manager Assistant Staff Staff Staff Staff Staff Staff

4. Customer Customer Customer Customer Customer Customer

7. What

8. Company Employees Customers

10. Direct = Approach response % sales Lifetime $$$

11.

12. How

13. It has to be you

14. Talk with

15. Learn

16. It’s about them

17. ROI = Return on Involvement

18. The Age of Conversation Valeria Maltoni