The IAM program needs to align behind the shift towards ITaaS, building the platform for execution and supporting transformation and migration activities. CIOs should keep informed through a relevant IAM capability roadmap in order to make calculated decisions on where investments should be made. Ongoing investments in the IAM program are crucial in order to fill capability gaps, keep up-to-date with support and license agreements and make opportunistic progress on the strategic roadmap. In this talk, Steve discusses recent experiences and lessons learned in preparing for and pitching VMware’s CIO on enterprise IAM program initiatives.