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Facebook Page
Let’s Get Social!




                    Eric Dorf . Mon Chirapat Vorratnchaiphan
Pages


Hello.
Segments
SWOT
Competitors
Brand Positioning
Brand Architecture
Brand Touchpoints
Brand Experience
Brand Campaign
Segment: Most Popular Page Types                                Pages

     Movie
 14,000 Pages


  TV Show
 12,000 Pages

      Book
  7,000 Pages


  Music Band
  3,500 Pages


   Athlete
   2,00 Pages


Airlines, Ships, Trains Games       Food Beverage Travel & Museums Local Business
2,000 Pages             2,000 Pages 1,800 Pages   1,400 Pages      800 Pages
Segment: Fans Per Page                Pages




Name                        # of Fans
Facebook                    30,128,376
Texas Hold’em Poker         29,961,872
Michael Jackson             25,246,151
YouTube                     24,765,953
Lady Gaga                   24,683,171
Eminem                      23,693,926
Family Guy                  22,620,702
Coca-Cola                   20,690,413
Megan Fox                   19,547,197
Vin Diesel                  19,407,149
SWOT: Strength                                                           Pages




Functional Assets                                Business Strategy
• 3rd party applications allow companies to      • An average Facebook user become a fan
  create a dynamic Page.                           of 4 Pages each month.
• Users can participate in webinars.             • More then 20 million Facebook users
• Participation in open dialogue with fans         become fans of Pages each day.
  by answering questions and giving helpful      • Fan pages have opportunity to attract 500
                                                   million plus users in the network.
  tips on the wall.
                                                 • Page Insights gives demographic
• Ability to create a custom url for the Page.
                                                   breakdown of the users and engagement.
• Geo-target Page updates by directly            • Pages are indexed by search engines,
  addressing the location.                         which helps to increase SEO.
SWOT: Weakness                                                                  Pages




• Events that are sent out to the users of the Page   • Companies need to adapt effectively due to
  are not sent to their inbox but rather their Page     continuous improvement/change.
  Updates.                                            • Developing a fan base on the Page, means
• Comments on Pages are linear/time-based and           the admin can’t disappear for a long period
  not grouped by theme.                                 of time.
• Does not allow the capability to make the page      • The time-frame to correct errors on the Page
  private or restrict who can access the Page.          is small before it effects the audience.
SWOT: Opportunity                                                                               Pages




• Discovering new content through rich data visualization.       • Engage customers with the companies business
• Establish credibility with the fans by sharing useful links,     activities, For ex, “Assisting “Future Seed Inc.” on
  and downloadable information.                                    their new branding.”
• Integrate Page url to all marketing collateral material to     • Leverage Facebook ads that target the specific
  attract potential fans.                                          demographic and location which help to bring
                                                                   exposure to the Page.
SWOT: Threat                                                                   Pages




• Wall spam cluttering the wall may prevent potential users to join a page.
• Constantly needing to innovate in order to keep up with Twitters momentum.
• Stalls caused by self-implosion from internal instability.
• External forces such as Wiki.
Brand Positioning                                                     Pages

                           Engagement



                                                    Facebook
                                                      Pages
                                          Twitter
                                          profile


                                    Linked In
                                     Group

Low User Retention                                             HIgh User Retention
                     Myspace
                      Profile




                          Disengagement
Competitors: Traditional Media   Pages
Competitors: Twitter   Pages
Competitors: Myspace   Pages
Brand Architecture                                                                   Pages


              Facebook

                Pages

                                                   Insights
                    Social Plugins

                                      Login           Graph API
                                      Button
            Like
           Button
                                                                  Business Webpage

                         Activity                         Ads
                                         Connect
                          Feed
        3rd party
          Apps

                                                      Mobile
                                     Like Box
                    facepile
Brand Personality Mr. Hospitable
 Brand Personality                 Pages
                                     Pages




     Mr. Hospitable
Brand Experience        Pages




                   VS
Brand Experience   Pages
Brand Experience        Pages




                   Creating
                   Awareness
Brand Touchpoints                                                       Pages




                                                                      Activity
    Friendpile          Comments            Live Stream
                                                                       Feed




                 Like              Login
                                                          Recommend
                                                                                  Like
                 Box               Button                                        Button
Brand Touchpoints        Pages


         Activity Feed
Brand Touchpoints   Pages
Brand Touchpoints
 Brand Touchpoints   Pages
                       Pages
Brand Experience                Pages




 Share with their   Creating
          friends   Awareness
Brand Experience   Pages
Brand Experience                 Pages




 Review and
   feedback




  Share with their   Creating
           friends   Awareness
Brand Experience   Pages
Brand Experience   Pages
Brand Experience          Pages




    Engagement




 Review and
   feedback




  Share with their   Creating
           friends   Awareness
Brand Campaign   Pages
Brand Campaign   Pages
Thank you

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Facebook

  • 1. Facebook Page Let’s Get Social! Eric Dorf . Mon Chirapat Vorratnchaiphan
  • 3. Segment: Most Popular Page Types Pages Movie 14,000 Pages TV Show 12,000 Pages Book 7,000 Pages Music Band 3,500 Pages Athlete 2,00 Pages Airlines, Ships, Trains Games Food Beverage Travel & Museums Local Business 2,000 Pages 2,000 Pages 1,800 Pages 1,400 Pages 800 Pages
  • 4. Segment: Fans Per Page Pages Name # of Fans Facebook 30,128,376 Texas Hold’em Poker 29,961,872 Michael Jackson 25,246,151 YouTube 24,765,953 Lady Gaga 24,683,171 Eminem 23,693,926 Family Guy 22,620,702 Coca-Cola 20,690,413 Megan Fox 19,547,197 Vin Diesel 19,407,149
  • 5. SWOT: Strength Pages Functional Assets Business Strategy • 3rd party applications allow companies to • An average Facebook user become a fan create a dynamic Page. of 4 Pages each month. • Users can participate in webinars. • More then 20 million Facebook users • Participation in open dialogue with fans become fans of Pages each day. by answering questions and giving helpful • Fan pages have opportunity to attract 500 million plus users in the network. tips on the wall. • Page Insights gives demographic • Ability to create a custom url for the Page. breakdown of the users and engagement. • Geo-target Page updates by directly • Pages are indexed by search engines, addressing the location. which helps to increase SEO.
  • 6. SWOT: Weakness Pages • Events that are sent out to the users of the Page • Companies need to adapt effectively due to are not sent to their inbox but rather their Page continuous improvement/change. Updates. • Developing a fan base on the Page, means • Comments on Pages are linear/time-based and the admin can’t disappear for a long period not grouped by theme. of time. • Does not allow the capability to make the page • The time-frame to correct errors on the Page private or restrict who can access the Page. is small before it effects the audience.
  • 7. SWOT: Opportunity Pages • Discovering new content through rich data visualization. • Engage customers with the companies business • Establish credibility with the fans by sharing useful links, activities, For ex, “Assisting “Future Seed Inc.” on and downloadable information. their new branding.” • Integrate Page url to all marketing collateral material to • Leverage Facebook ads that target the specific attract potential fans. demographic and location which help to bring exposure to the Page.
  • 8. SWOT: Threat Pages • Wall spam cluttering the wall may prevent potential users to join a page. • Constantly needing to innovate in order to keep up with Twitters momentum. • Stalls caused by self-implosion from internal instability. • External forces such as Wiki.
  • 9. Brand Positioning Pages Engagement Facebook Pages Twitter profile Linked In Group Low User Retention HIgh User Retention Myspace Profile Disengagement
  • 13. Brand Architecture Pages Facebook Pages Insights Social Plugins Login Graph API Button Like Button Business Webpage Activity Ads Connect Feed 3rd party Apps Mobile Like Box facepile
  • 14. Brand Personality Mr. Hospitable Brand Personality Pages Pages Mr. Hospitable
  • 15. Brand Experience Pages VS
  • 17. Brand Experience Pages Creating Awareness
  • 18. Brand Touchpoints Pages Activity Friendpile Comments Live Stream Feed Like Login Recommend Like Box Button Button
  • 19. Brand Touchpoints Pages Activity Feed
  • 21. Brand Touchpoints Brand Touchpoints Pages Pages
  • 22. Brand Experience Pages Share with their Creating friends Awareness
  • 24. Brand Experience Pages Review and feedback Share with their Creating friends Awareness
  • 27. Brand Experience Pages Engagement Review and feedback Share with their Creating friends Awareness
  • 28. Brand Campaign Pages
  • 29. Brand Campaign Pages