SlideShare a Scribd company logo
1 of 10
Download to read offline
Management Cloud 
Delivering a Winning Mobile App: A Practical Guide, with Frost Bank 
Jonathan Lindo, VP, Enterprise Mobility, CA Technologies 
MBT04S #CAWorld @dnewburg @jlindo 
Tom Wilson, VP, Tools Engineering, Frost Bank Dan Newburg, Sr. Network Analyst, APM, Frost Bank
2 © 2014 CA. ALL RIGHTS RESERVED. 
Abstract 
 
In the mobile app economy, delivering the best user experience is critical to building customer loyalty and maximizing our mobile opportunity. We have one chance to provide a great app experience. How can we ensure we deliver the most value that elevates our mobile app offering above the thousands of other choices our customers have? 
 
Frost Bank has achieved a high level of success in engaging their customers with a winning mobile app experience. Hear directly from leaders at Frost how they have achieved their success and lessons learned during their journey, so far… 
Jonathan Lindo 
CA Technologies 
VP, Enterprise Mobility
3 © 2014 CA. ALL RIGHTS RESERVED. 
Success is defined by your Customers.
5 © 2014 CA. ALL RIGHTS RESERVED. 
Mobile Infrastructure visibility 
Delivering the right value to your Users 
Hearing & Responding to Feedback 
Three Key Challenges to Achieving Mobile Success 
http://swrve.com/lp/new-players-report/?utm_source=blog&utm_medium=internal&utm_campaign=new-players-report 
Success is a Journey, not a Destination.
6 © 2014 CA. ALL RIGHTS RESERVED.
7 © 2014 CA. ALL RIGHTS RESERVED. 
Panel Session 
Thomas Wilson 
Frost Bank 
VP, Tools Engineering 
Frost Bank 
Jonathan Lindo 
CA Technologies 
VP, Enterprise Mobility 
Dan Newburg 
Frost Bank 
Sr. Network Analyst 
APM 
Frost Bank
8 © 2014 CA. ALL RIGHTS RESERVED. 
CA Mobile App Analytics & Mobile APM 
CA Release Automation 
Related Technologies: Click for More Information 
CA DevOps for Mobile 
CA Application Test & Service Virtualization
9 © 2014 CA. ALL RIGHTS RESERVED. 
For More Information 
To learn more about Management Cloud, please visit: 
http://bit.ly/1wEnPhz 
Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here; ensure it links to correct page 
Management Cloud
10 © 2014 CA. ALL RIGHTS RESERVED. 
For Informational Purposes Only 
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. 
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. 
Terms of this Presentation

More Related Content

Viewers also liked

121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
spirecorporate
 
How Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notesHow Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notes
AbilityNet
 

Viewers also liked (10)

The BankMobile App - Smartphone First Impressions
The BankMobile App -  Smartphone First ImpressionsThe BankMobile App -  Smartphone First Impressions
The BankMobile App - Smartphone First Impressions
 
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
121010_Mobile Banking & Payments for Emerging Asia Summit 2012_Monitise: Mobi...
 
Building Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 finalBuilding Accessible Apps and Barclays Banking App March 2015 final
Building Accessible Apps and Barclays Banking App March 2015 final
 
How Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notesHow Barclays made the business case for accessibility - webinar notes
How Barclays made the business case for accessibility - webinar notes
 
Banking Services Marketing Automation and Omni-channel Banking
Banking Services Marketing Automation and Omni-channel BankingBanking Services Marketing Automation and Omni-channel Banking
Banking Services Marketing Automation and Omni-channel Banking
 
Barclays U.S - Building the customer experience
Barclays U.S - Building the customer experienceBarclays U.S - Building the customer experience
Barclays U.S - Building the customer experience
 
Banking on Innovation and DevOps
Banking on Innovation and DevOpsBanking on Innovation and DevOps
Banking on Innovation and DevOps
 
Timeline Chat Android Project
Timeline Chat Android ProjectTimeline Chat Android Project
Timeline Chat Android Project
 
Banking and Finance Roadmap - Innovate 2013
Banking and Finance Roadmap - Innovate 2013Banking and Finance Roadmap - Innovate 2013
Banking and Finance Roadmap - Innovate 2013
 
MY DIGITAL BANKING NIRVANA - JIM MAROUS
MY DIGITAL BANKING NIRVANA - JIM MAROUSMY DIGITAL BANKING NIRVANA - JIM MAROUS
MY DIGITAL BANKING NIRVANA - JIM MAROUS
 

More from CA Technologies

More from CA Technologies (20)

CA Mainframe Resource Intelligence
CA Mainframe Resource IntelligenceCA Mainframe Resource Intelligence
CA Mainframe Resource Intelligence
 
Mainframe as a Service: Sample a Buffet of IBM z/OS® Platform Excellence
Mainframe as a Service: Sample a Buffet of IBM z/OS® Platform ExcellenceMainframe as a Service: Sample a Buffet of IBM z/OS® Platform Excellence
Mainframe as a Service: Sample a Buffet of IBM z/OS® Platform Excellence
 
Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...
Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...
Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...
 
Case Study: How The Home Depot Built Quality Into Software Development
Case Study: How The Home Depot Built Quality Into Software DevelopmentCase Study: How The Home Depot Built Quality Into Software Development
Case Study: How The Home Depot Built Quality Into Software Development
 
Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...
Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...
Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...
 
Case Study: Privileged Access in a World on Time
Case Study: Privileged Access in a World on TimeCase Study: Privileged Access in a World on Time
Case Study: Privileged Access in a World on Time
 
Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...
Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...
Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...
 
Case Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital GovernmentCase Study: Putting Citizens at The Center of Digital Government
Case Study: Putting Citizens at The Center of Digital Government
 
Making Security Work—Implementing a Transformational Security Program
Making Security Work—Implementing a Transformational Security ProgramMaking Security Work—Implementing a Transformational Security Program
Making Security Work—Implementing a Transformational Security Program
 
Keynote: Making Security a Competitive Advantage
Keynote: Making Security a Competitive AdvantageKeynote: Making Security a Competitive Advantage
Keynote: Making Security a Competitive Advantage
 
Emerging Managed Services Opportunities in Identity and Access Management
Emerging Managed Services Opportunities in Identity and Access ManagementEmerging Managed Services Opportunities in Identity and Access Management
Emerging Managed Services Opportunities in Identity and Access Management
 
The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...
The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...
The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...
 
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
 
The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...
The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...
The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...
 
Application Experience Analytics Services: The Strategic Digital Transformati...
Application Experience Analytics Services: The Strategic Digital Transformati...Application Experience Analytics Services: The Strategic Digital Transformati...
Application Experience Analytics Services: The Strategic Digital Transformati...
 
Application Experience Analytics Services: The Strategic Digital Transformati...
Application Experience Analytics Services: The Strategic Digital Transformati...Application Experience Analytics Services: The Strategic Digital Transformati...
Application Experience Analytics Services: The Strategic Digital Transformati...
 
Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...
Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...
Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...
 
Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...
Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...
Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...
 
Blockchain: Strategies for Moving From Hype to Realities of Deployment
Blockchain: Strategies for Moving From Hype to Realities of DeploymentBlockchain: Strategies for Moving From Hype to Realities of Deployment
Blockchain: Strategies for Moving From Hype to Realities of Deployment
 
Establish Digital Trust as the Currency of Digital Enterprise
Establish Digital Trust as the Currency of Digital EnterpriseEstablish Digital Trust as the Currency of Digital Enterprise
Establish Digital Trust as the Currency of Digital Enterprise
 

Recently uploaded

Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
 

Recently uploaded (20)

EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with MilvusExploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
 
Cyberprint. Dark Pink Apt Group [EN].pdf
Cyberprint. Dark Pink Apt Group [EN].pdfCyberprint. Dark Pink Apt Group [EN].pdf
Cyberprint. Dark Pink Apt Group [EN].pdf
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Spring Boot vs Quarkus the ultimate battle - DevoxxUK
Spring Boot vs Quarkus the ultimate battle - DevoxxUKSpring Boot vs Quarkus the ultimate battle - DevoxxUK
Spring Boot vs Quarkus the ultimate battle - DevoxxUK
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
 

Delivering a Winning Mobile App: A Practical Guide, with Frost Bank

  • 1. Management Cloud Delivering a Winning Mobile App: A Practical Guide, with Frost Bank Jonathan Lindo, VP, Enterprise Mobility, CA Technologies MBT04S #CAWorld @dnewburg @jlindo Tom Wilson, VP, Tools Engineering, Frost Bank Dan Newburg, Sr. Network Analyst, APM, Frost Bank
  • 2. 2 © 2014 CA. ALL RIGHTS RESERVED. Abstract  In the mobile app economy, delivering the best user experience is critical to building customer loyalty and maximizing our mobile opportunity. We have one chance to provide a great app experience. How can we ensure we deliver the most value that elevates our mobile app offering above the thousands of other choices our customers have?  Frost Bank has achieved a high level of success in engaging their customers with a winning mobile app experience. Hear directly from leaders at Frost how they have achieved their success and lessons learned during their journey, so far… Jonathan Lindo CA Technologies VP, Enterprise Mobility
  • 3. 3 © 2014 CA. ALL RIGHTS RESERVED. Success is defined by your Customers.
  • 4.
  • 5. 5 © 2014 CA. ALL RIGHTS RESERVED. Mobile Infrastructure visibility Delivering the right value to your Users Hearing & Responding to Feedback Three Key Challenges to Achieving Mobile Success http://swrve.com/lp/new-players-report/?utm_source=blog&utm_medium=internal&utm_campaign=new-players-report Success is a Journey, not a Destination.
  • 6. 6 © 2014 CA. ALL RIGHTS RESERVED.
  • 7. 7 © 2014 CA. ALL RIGHTS RESERVED. Panel Session Thomas Wilson Frost Bank VP, Tools Engineering Frost Bank Jonathan Lindo CA Technologies VP, Enterprise Mobility Dan Newburg Frost Bank Sr. Network Analyst APM Frost Bank
  • 8. 8 © 2014 CA. ALL RIGHTS RESERVED. CA Mobile App Analytics & Mobile APM CA Release Automation Related Technologies: Click for More Information CA DevOps for Mobile CA Application Test & Service Virtualization
  • 9. 9 © 2014 CA. ALL RIGHTS RESERVED. For More Information To learn more about Management Cloud, please visit: http://bit.ly/1wEnPhz Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here; ensure it links to correct page Management Cloud
  • 10. 10 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only © 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. Terms of this Presentation