Burnage Library: A 21st Century Library Case Study
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Burnage Library: A 21st Century Library Case Study

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In an age of austerity, where UK statutory library provision is in jeopardy, a small band take on the responsibility of setting up and running a volunteer run library and information hub, rooted in ...

In an age of austerity, where UK statutory library provision is in jeopardy, a small band take on the responsibility of setting up and running a volunteer run library and information hub, rooted in the digital age.

A story of blood, sweat and tears but despite all odds, the a library service prevailed. How did they do it?

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Burnage Library: A 21st Century Library Case Study Burnage Library: A 21st Century Library Case Study Presentation Transcript

  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk BURNAGE LIBRARY & ACTIVITY HUB CASE STUDY: A 21ST CENTURY NEIGHBOURHOOD LIBRARY TOM NORTHEY ETHAR ALALI Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk “Necessity is the Mother of Invention” - Plato (or maybe not) Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk PROBLEM: LIBRARY SERVICES ARE BEING CUT • • • • 2013 bad year for UK Libraries Austerity Measures = LA Cutting Funding Library Provision Statutory Service? Potential Consequences for Manchester – Hard to measure, collate different data – Studies on Illiteracy (KPMG Foundation report) • Uncharted Territory – Anything Could Happen! Could happen anywhere! • What about Burnage? Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk WHAT’S BURNAGE LIKE? • • Population: 15,098 Active Library Use: – • Library User Demography: – – • • • • 47% to 51% < age 16 12% > age 55+ KS2 low literacy Rate 9.9% Education: – – • • 2,822 active users -> 46,098 visits 3 High Schools 4 Junior Schools nearby NEET level: 4.4% 66% LSOAs in top 20% England most deprived Leisure Facilities Nada! Zilch! Zero!… Strong Community Spirit Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk WHAT’S BURNAGE LIKE? Population v Active Library Users Gender 4,500 4,000 Frequency 3,500 3,000 2,500 2,000 1,500 Populus 1,000 Active Library Users 500 0 Under 16 16-24 Male 25-44 45-64 65+ Age Groups Female Housing Stock Burnage Library KPIs 4,000 70,000 60,000 Private Rented Households 3,000 50,000 40,000 Social Rented Housing 2,000 30,000 20,000 1,000 10,000 Owner Occupied Housing - - 2007-08 0 500 2008-09 2009-10 2010-11 2011-12 1000 1500 2000 2500 3000 Visits Total Issues & Renewals ICT Usage (hrs) Active Users Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk LIBRARY USERS Burnage Library Active Users by age group in last 2 years Source: Manchester City Council , obtained under the freedom of Information act 900 800 700 600 2010-11 500 682 701 755 2011-12 830 400 300 64 59 126 129 165 172 173 162 248 100 259 303 317 283 292 200 0 0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 Over 80 Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk But… Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk FRIDAY 17TH MAY 2013 BURNAGE LIBRARY 1974 – 2013 Rest In Peace Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk SOLUTION: BURNAGE LIBRARY 2.0 • • • • • • Constituted group – Friends of Burnage Library Community Led Services -> Ask the community! Role of libraries are changing -> Diverse Interests Creative Resourcing Build Strong Partnerships Align With Other Agencies – – – – Digital Literacy Programmes Valuing Older People AgeUK Digital Inclusion Social Inclusion Education and IT Literacy, Coding Clubs, Tech Meet-ups • Bridge commercial and community interests – Encourage small businesses and provide resources to help Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk PARTNERSHIP MODEL • Overall strategic direction & management • Recruit & manage volunteer team • Building management & maintenance • Leaseholder • Additional support • 15hrs NEDO (+7hrs library support) • 8 PCs and tech support. • RFID Self-service. Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk ACTIVITY HUB STRATEGY Digital Children & Young People Literacy Valuing Older People Programming Group Singing, Rhyme and Storytime Outreach Library University of the 3rd Age (U3A) Community & Leisure Business & Commerce Film Club Meeting Room Local Heritage CodeClub Homework Club UK Online Centre Book Crossing WiFi Access Computing Support Girl Geeks Lego Club Book Swap ‘ITea and Biscuits’ (AgeUK) Volunteering Opportunities Hot-desking Space Skills & Training Raspberry Pi Christmas Bauble Making School Provision Work Experience Collaborative Working Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk HOW WE’RE DOING IT! Diverse Interests Community Driven …And Some Publicity! :) Strong Digital Presence VOLUNTEERS Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk THE NEW WORLD: TOP TIPS • • • • • • • Embrace the Digital Revolution Partner Up, Align with Others Be Creative, Be lean and… …Always look for 2 Birds to Kill Value Community Play to Strengths …Know Your Limits! Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk SUMMARY • • • • • Traditional Library in Real Jeopardy Adapt or Die Look At Wider, Related Fields Embrace Digital Think Lean Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW
  • W www.burnageactivityhub.org.uk E info@burnageactivityhub.org.uk QUESTIONS? Burnage Library Activity & Information Hub Burnage Library , Burnage Lane Manchester M19 1EW