Automate, Outsource, or Own? Learn more about how using Brightflag helps modern legal departments automate processes and inform resourcing decisions.

1. Automate, Outsource, or Own?
Data driven resourcing decisions for the modern legal team

2. Introducing Brightflag
PRICING
ANALYTICS
Sample customers:
Brightflag is a platform for legal operations addressing the needs of modern legal teams.
E-BILLING
INVOICE REVIEW
REPORTING

3. Strategic Management of Legal
• Regular Matter Updates
• Invoice Review
• Budget Recalibration
Active Management
• Resourcing Decision
• Choose Firm
• Agree Scope
• Agree Pricing
Matter Inception
• Resourcing / Pricing
• Financial Reporting
• Vendor Choice
• Panel Selection
Analyze Data
The Data Feedback Loop

4. LegalTeams:
40%Law Firms:
60%
Traditional Resourcing Mix

5. Efficient Legal Resourcing
In House Counsel
ALSPs / LPOs
Automated
Law Firms
• Highly repetitive and low complexity
work
• High importance or niche practice areas which
firms have expertise in
• High importance or core legal matters
• Low impact an low risk work

6. Change in Resourcing Mix
In House Counsel
ALSPs / LPOs
Automated
Law Firms
26% compound annual
growth rate for Legal Process
Outsourcing
Source: Deloitte,The resurgence of corporate legal process outsourcing

7. In House Counsel
ALSPs / LPOs
Automated
Law Firms
• 57% say outsourcing enables
focus on core business
• What are the trends for in
house work with risingALSPs
& LPOs?
Impact on In House Legal Work
Source: Deloitte 2016 GlobalOutsourcing

8. Factors In Your Resourcing Decision
Team Capacity &
Geography
Complexity ofWork
RiskAssessment
Budget
Strategic Importance
of work
How do you think about weighting factors when deciding to resource legal work?

9. Managing Outside Counsel
Source: Stout, www.stout.com
Are these metrics you would use for
performance review or benchmarking?
• Hourly rates by matter type, timekeeper,
and region
• Staffing leverage and efficiency ratios
• Matter and portfolio level budget to
actuals
• Percent of invoice adjustments
• Percent of spend that is AFAs
• Qualitative law firm performance ratings
Are comparative reports useful?

10. Relationships In Outsourcing
Source: Deloitte 2016 GlobalOutsourcing
89% leverage their current provider(s)
always or sometimes for additional
services when outsourcing.
70%
19%
11%
Sometimes Always Do not

11. Alternative Fee Arrangements
77%
53%
42%
21%
25%
67%
52%
44%
27%
26%
0% 20% 40% 60% 80% 100%
Fixed Fee
Capped Fee
Blended Rate
Performance / Rewards
Contingent
2016 2017
Source: 2017 LitigationTrendsAnnual Survey, Norton Rose Fulbright
Most Commonly Used AFAs
37%
57%
1%
6%
Increase Stay The Same Decrease Don't Know
AFA Usage Going Forward

12. Will The Resourcing Mix Change In 5 Years?
LegalTeam
Law Firms
?In House
Counsel
ALSPs / LPOs
Automated
Law
Firms

13. Building Your In House Team With Data
• Regular Matter Updates
• Invoice Review
• Budget Recalibration
Active Management
• Resourcing Decision
• Choose Firm
• Agree Scope
• Agree Pricing
Matter Inception
• Resourcing / Pricing
• Financial Reporting
• Vendor Choice
• Panel Selection
Analyze Data
The Data Feedback Loop

14. What Should We Automate?
In House Counsel
ALSPs / LPOs
Automated
Law Firms
22% of work carried out by
lawyers could be automated
Source: McKinsey Global Institute, 2017

15. Thank You
Any Further Questions?