SlideShare a Scribd company logo
1 of 7
Download to read offline
SARAJEVO, 27.10.2014 
FEEDBACK 
Denis Rudonja, Soft Skills trainer
Constructive feedback 
● Positive feedforward 
● Negative feedforward 
● Positive feedback 
● Negative feedback
Sandwich feedback
RSVP feedback 
● Répondez s'il vous plaît (Please respond) 
● RSVP features: 
● A special feeling – exclusive role 
● Focus on detailed performance 
● The answer requires a commitment and 
follow-up
Corrective feedback 
● Recast 
● Explicit correction 
● Elicitation 
● Metalinguistic clues 
● Clarification request 
● Repetition
Thank you!

More Related Content

Viewers also liked

Types Of Communication
Types Of CommunicationTypes Of Communication
Types Of Communication
karthiga3
 
Barriers to effective_communication
Barriers to effective_communicationBarriers to effective_communication
Barriers to effective_communication
Amit Jha
 
How Body Language Affects The Communication Process
How Body Language Affects The Communication ProcessHow Body Language Affects The Communication Process
How Body Language Affects The Communication Process
nas_56
 
Presentation prxemics chronemics
Presentation  prxemics chronemicsPresentation  prxemics chronemics
Presentation prxemics chronemics
Chintan Vadgama
 
Presentation Skills Body Language
Presentation Skills Body LanguagePresentation Skills Body Language
Presentation Skills Body Language
guestcaec4f
 

Viewers also liked (20)

Barriers to communication
Barriers to communicationBarriers to communication
Barriers to communication
 
Communication skills for project manager
Communication skills for project managerCommunication skills for project manager
Communication skills for project manager
 
Communication skills body language
Communication skills body languageCommunication skills body language
Communication skills body language
 
Oculesics
OculesicsOculesics
Oculesics
 
Types of Communication
Types of CommunicationTypes of Communication
Types of Communication
 
Types Of Communication
Types Of CommunicationTypes Of Communication
Types Of Communication
 
Barriers to effective_communication
Barriers to effective_communicationBarriers to effective_communication
Barriers to effective_communication
 
How Body Language Affects The Communication Process
How Body Language Affects The Communication ProcessHow Body Language Affects The Communication Process
How Body Language Affects The Communication Process
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 
Paralinguistics
ParalinguisticsParalinguistics
Paralinguistics
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Body Language by N.G.Palit. Body Language is the language which our body sp...
Body Language  by  N.G.Palit. Body Language is the language which our body sp...Body Language  by  N.G.Palit. Body Language is the language which our body sp...
Body Language by N.G.Palit. Body Language is the language which our body sp...
 
Presentation prxemics chronemics
Presentation  prxemics chronemicsPresentation  prxemics chronemics
Presentation prxemics chronemics
 
The Art of Body Language
The Art of Body LanguageThe Art of Body Language
The Art of Body Language
 
Barriers of communication
Barriers of communicationBarriers of communication
Barriers of communication
 
Types of communication
Types of communicationTypes of communication
Types of communication
 
Types of business communication
Types of business communicationTypes of business communication
Types of business communication
 
Presentation Skills Body Language
Presentation Skills Body LanguagePresentation Skills Body Language
Presentation Skills Body Language
 
Communication Skills Ppt
Communication Skills PptCommunication Skills Ppt
Communication Skills Ppt
 
Barriers to communication
Barriers to communicationBarriers to communication
Barriers to communication
 

More from Bosnia Agile

Data Visualization Techniques in Meteorological and Climatological World usin...
Data Visualization Techniques in Meteorological and Climatological World usin...Data Visualization Techniques in Meteorological and Climatological World usin...
Data Visualization Techniques in Meteorological and Climatological World usin...
Bosnia Agile
 
Disciplined Agile:  Past, present, and future. The path to true business agil...
Disciplined Agile:  Past, present, and future. The path to true business agil...Disciplined Agile:  Past, present, and future. The path to true business agil...
Disciplined Agile:  Past, present, and future. The path to true business agil...
Bosnia Agile
 
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
Bosnia Agile
 
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
Bosnia Agile
 

More from Bosnia Agile (20)

Agile is not just for software development, it’s for the whole business! by O...
Agile is not just for software development, it’s for the whole business! by O...Agile is not just for software development, it’s for the whole business! by O...
Agile is not just for software development, it’s for the whole business! by O...
 
Supercharge your teams with Value Stream Management by Richard Knaster
Supercharge your teams with Value Stream Management by Richard KnasterSupercharge your teams with Value Stream Management by Richard Knaster
Supercharge your teams with Value Stream Management by Richard Knaster
 
Data Visualization Techniques in Meteorological and Climatological World usin...
Data Visualization Techniques in Meteorological and Climatological World usin...Data Visualization Techniques in Meteorological and Climatological World usin...
Data Visualization Techniques in Meteorological and Climatological World usin...
 
Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...
Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...
Creating transformation in Healthcare by Banu Gülsün, Mutlu Çiçek and Onur Ön...
 
Production Support - the DevOps way by Mustafa Mehmedić
Production Support - the DevOps way by Mustafa MehmedićProduction Support - the DevOps way by Mustafa Mehmedić
Production Support - the DevOps way by Mustafa Mehmedić
 
The Rationale for Continuous Delivery by Dave Farley
The Rationale for Continuous Delivery by Dave FarleyThe Rationale for Continuous Delivery by Dave Farley
The Rationale for Continuous Delivery by Dave Farley
 
What’s a Design Sprint and Why Does it Matter? by Elvis Pivić
What’s a Design Sprint and Why Does it Matter? by Elvis PivićWhat’s a Design Sprint and Why Does it Matter? by Elvis Pivić
What’s a Design Sprint and Why Does it Matter? by Elvis Pivić
 
Disciplined Agile:  Past, present, and future. The path to true business agil...
Disciplined Agile:  Past, present, and future. The path to true business agil...Disciplined Agile:  Past, present, and future. The path to true business agil...
Disciplined Agile:  Past, present, and future. The path to true business agil...
 
Building a world-class work culture by Rešad Začina
Building a world-class work culture by Rešad ZačinaBuilding a world-class work culture by Rešad Začina
Building a world-class work culture by Rešad Začina
 
Scrum Turns 25 - Usage and the future by Dave West
Scrum Turns 25 - Usage and the future by Dave WestScrum Turns 25 - Usage and the future by Dave West
Scrum Turns 25 - Usage and the future by Dave West
 
Scrum + DevOps, Better together? by Ena Durmišević and Mustafa Toroman
Scrum + DevOps, Better together? by Ena Durmišević and Mustafa ToromanScrum + DevOps, Better together? by Ena Durmišević and Mustafa Toroman
Scrum + DevOps, Better together? by Ena Durmišević and Mustafa Toroman
 
Minimum Viable Psychology (MVP) for Agile Teams by Ender Yüksel
Minimum Viable Psychology (MVP) for Agile Teams by Ender YükselMinimum Viable Psychology (MVP) for Agile Teams by Ender Yüksel
Minimum Viable Psychology (MVP) for Agile Teams by Ender Yüksel
 
Managing a product without authority by Ana Pegan
Managing a product without authority by Ana PeganManaging a product without authority by Ana Pegan
Managing a product without authority by Ana Pegan
 
Product Design Possibilities in Fast-Paced Agile Environments by Vildana Lojo
Product Design Possibilities in Fast-Paced Agile Environments by Vildana LojoProduct Design Possibilities in Fast-Paced Agile Environments by Vildana Lojo
Product Design Possibilities in Fast-Paced Agile Environments by Vildana Lojo
 
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
DevOps Transformation in Microsoft – Case Study by Ognjen Bajic and Ana Roje ...
 
Agile Business Process Digitization by Nedzad Junuzovic
Agile Business Process Digitization by Nedzad JunuzovicAgile Business Process Digitization by Nedzad Junuzovic
Agile Business Process Digitization by Nedzad Junuzovic
 
Transforming Scrum Masters: The Journey from joining a Transformation to tran...
Transforming Scrum Masters: The Journey from joining a Transformation to tran...Transforming Scrum Masters: The Journey from joining a Transformation to tran...
Transforming Scrum Masters: The Journey from joining a Transformation to tran...
 
Aha! Moments (Why people are using your app) by Esmar Mesic
Aha! Moments (Why people are using your app) by Esmar MesicAha! Moments (Why people are using your app) by Esmar Mesic
Aha! Moments (Why people are using your app) by Esmar Mesic
 
Implementing Agile Transformation by Maida Zahirovic Salom
Implementing Agile Transformation by Maida Zahirovic SalomImplementing Agile Transformation by Maida Zahirovic Salom
Implementing Agile Transformation by Maida Zahirovic Salom
 
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
DevOps Transformation in BH Telecom – Case Study by Jasmin Ahmetbašić and Edi...
 

Recently uploaded

Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
 

Recently uploaded (20)

Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdfRising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
 
Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Vector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptxVector Search -An Introduction in Oracle Database 23ai.pptx
Vector Search -An Introduction in Oracle Database 23ai.pptx
 
Elevate Developer Efficiency & build GenAI Application with Amazon Q​
Elevate Developer Efficiency & build GenAI Application with Amazon Q​Elevate Developer Efficiency & build GenAI Application with Amazon Q​
Elevate Developer Efficiency & build GenAI Application with Amazon Q​
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
 

Feedback